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Administrative Support

Sheena Tupper – Administrative Assistant to Fred Svoboda & Clayton Ulrich at Cenovus

Sheena Tupper – Administrative Assistant to Fred Svoboda & Clayton Ulrich at Cenovus
About Sheena Tupper

Sheena Tupper has been a dedicated member of the Cenovus team since 2010, starting her career as a field administrator. Over the past four years, she has taken on the role of assistant to two Senior Managers, where she has continued to thrive in a dynamic work environment. While Sheena enjoys the responsibilities of her job, it is her passion for fostering a positive workplace culture that truly sets her apart.

As an introverted extrovert, Sheena is deeply invested in the well-being of her colleagues. She believes that a supportive and engaging work environment is essential, as many spend a significant portion of their day at the office. This belief has inspired her to initiate various workplace events aimed at enhancing job satisfaction and camaraderie among staff.

A strong advocate for health and well-being, Sheena is a passionate gym-goer and food enthusiast, making fitness and nutrition a significant part of her life. She encourages her colleagues to embrace a healthy lifestyle, reflecting her commitment to promoting overall wellness.

Sheena’s dedication to her colleagues extends beyond the workplace; she strives to create a sense of comfort and community in all aspects of her life. Looking ahead, she is excited to continue planning events and supporting her team, always with the goal of making Cenovus a better place for everyone.

Connect with Sheena Tupper: Instagram | Email

Listen Now

Listen to the episode now on Apple Podcasts, Spotify, or on your favourite podcast platform.

Resources Mentioned

Cenovus Energy

The Transcript

**Please note that all of our transcriptions come from rev.com and are 80% accurate. We’re grateful for the robots that make this possible and realize that it’s not a perfect process.

Sam Demma
Welcome back to another episode of the High Performing Educator podcast. This is your host Sam Demma. And today I’m joined by my good friend, Sheena Tupper. Sheena has been a dedicated member of the Cenovus team since 2010. We met last year and we’ve stayed in touch. She knows about all the little coffee shops in some rural parts in Alberta and Saskatchewan.

Sam Demma
And I’m super grateful to have her on the show today. Sheena, just quickly introduce yourself and thanks so much for being here.

Sheena Tupper
Yeah, of course, I’m super excited. I guess the why we connected was through your friend, Cross, and I’m so happy that you guys could come to our community and have that conversation. As for myself, I guess, yeah, like you said, I’ve been working at Cenovus for, yeah, 14 years. And why I got into the industry was when you’re in Lloydminster, like oil and gas is, this is what you do.

Sheena Tupper
I think it’s like when you’re born, it’s like put into your bloodstream, perhaps. I don’t know. But anyways, yeah, I started at a young age and throughout my career, I had lots of different opportunities and I guess meeting with tons of different people. And now I’m an assistant to two senior managers. It’s been a whirlwind.

Sheena Tupper
There’s lots of ups and downs, especially when oil crashes. We go through all of that. The main thing that keeps me going, to be honest, some days are definitely hard and stressful, but the people are huge and that’s where I do really good at.

Sam Demma
You mentioned they put oil and gas in your bloodstream. Did you know from a young age that you were going to work in oil and gas or what did you have envisioned for your future?

Sheena Tupper
Well, honestly, when I started, I didn’t even know. Like, my spouse’s dad worked at Husky Energy, like what Cenovus used to be. And I didn’t even know, like, he was like, “Oh yeah, he checks wells.” I’m like, “What’s that?” Like I didn’t know because my family, they weren’t in oil and gas. And then, yeah, I had a job interview, and I went downstairs, and they told me about like all these—this is where like the gas is and the oil field and all of this. I’m like, “Oh, okay.” I had no clue.

Sheena Tupper
And like, once you’re in, like, good luck getting out because that’s what Lloyd is. And that’s like the main, yeah, hub of jobs, and it pays well. So it’s hard to, it’s hard to get out, that’s for sure.

Sheena Tupper
Yeah, fair. It was—I was so grateful that we were able to come. Luckily, we escaped and were able to come home. Yeah, well, the community, I think it’s such a good community and like, it’s so nice. So I’m not surprised you didn’t stay, especially with everyone like who you were connected to, right?

Sam Demma
Yeah, no, it was so cool to meet members of the team and work out locally. I can’t remember the name of the gym, but it was such an awesome… Oh, Viking! Shout out to Viking! Yeah. You’re someone who’s a big advocate for mental wellness and mental health and you bring it into your work at Cenovus, which is so important.

Sam Demma
Where did that passion or advocacy for mental health come from for you?

Sheena Tupper
I think I guess growing up, I just felt like I was such an emotional person, like super sensitive and I always had that on the back of my mind, so I felt like it needed a little extra attention. And once I got into working, there were times when I’d be stressed. I knew the right avenues to go, and I wasn’t afraid to reach out. And I feel like the stigma, obviously, is when you’re going through stuff, a lot of people keep it internalized.

Sheena Tupper
I just wanted it to make the new norm, and obviously, it’s helping with time. But I just think it’s super important. And then when I started going to the gym, it just came hand in hand. I initially went—it was probably 12 years ago—I was like, “Oh, I need to lose a little bit of weight. I was feeling a little fluffy.” So yeah, it just came hand in hand.

Sheena Tupper
I was losing all this weight and I was feeling so good. I can’t even describe it, what was going through me, but it just felt so good. I talked to my friends about it and then I was talking to people at work about it and they were noticing just such a change in me, not physically but mentally too. I’m in a position now that I can help the staff and I think it’s a really cool—even though, you know, I’m an assistant and like that’s fun and all; it’s what I have to do—but it’s just like another side that I can do and like help all of our staff and just make it.

Sheena Tupper
You know, we spend so much time at work. It’s so nice to be able to connect and just have that. So I’m trying to do whatever I can to help people.

Sam Demma
That’s awesome. I think you’re in such a cool position where you have the opportunity to provide experiences to other human beings that could use the support and use the celebration and the cool moments that are not always just sitting at the cubicle.

Sheena Tupper
Oh, exactly. And I would have never thought, you know, like luckily we do work for a great company that I never thought that I could ever bring like you from Toronto to come to Lloydminster on the border and do this. I was just like, wow, this is cool. Like we’re so lucky. And like people, you know, were hearing about it at different companies and they were hearing about it at schools, and they’re just like, wow, you guys are so fortunate.

Sam Demma
That’s awesome. And I mean, if it wasn’t for you and the conversations we had, it wouldn’t have happened. And what other things do you have planned or what are you looking forward to or excited about this year?

Sheena Tupper
Oh, jeez.
And I kind of go by the seat of my pants sometimes. I know last year we did a lot of, we had like a nutritionist come in. We actually had Viking come in and do a, just like a little chat about working out and like your mental health.

Sheena Tupper
And then I did chat with them, and I’m hoping to get them in for like a—because now our gym is upgraded downstairs, so that’s nice. So I just wanted them to come in and do like a, where people can do kind of bookings of time slots and then they can do a little bit of a workout and just show them how, like, what they’re doing. Cause I can’t be booked all the time. I think that’d be cool.

Sheena Tupper
And what else? Nothing yet. Like, we recently had someone come in and do a suicide awareness session. And we actually had someone from our construction team, Tammy, who did a chat about her journey. And it was such a huge, huge chat. It took a lot of courage for her to do that, and she just told her story so well. And that was a really good—not awakening—but it was really intense, that topic obviously. They went through all the stats and gas and oil fields and people, so it was pretty deep, but it was a really good conversation, and I think it needed to happen.

Sam Demma
I think there’s so many conversations that need to happen that are a little difficult to have, not only in terms of sharing our personal stories but even conversations with colleagues. And you deal with those types of conversations all the time. How do you approach difficult conversations? Like what are your strategies for that?

Sheena Tupper
I don’t have to—people come to me, so they’re approaching me, and I’m like, okay. It’s a lot to take in for all these people, but I just listen, more or less, and ask them, “How can I help you?” Because half the time, like, you know, you’re not going to see any changes unless you do something about it, but half the time they don’t want that, you know? They’re just talking it through.

Sheena Tupper
And like, say when I talk to Fred, I’ll be like, “Hey, I don’t want you to do anything with this topic that I’m going to bring up, but I just—I need you to hear me out. I might be bawling my eyes out, but I just need someone to bounce this off of and have this conversation and just to see like kind of where I stand or where—you know, am I in the wrong? Or help me out.” So he’s like, “Yeah, no, that’s all good.”

Sheena Tupper
Because I had someone in the past that I wanted that to happen to, and he ended up taking it way above, and I didn’t want that. I wasn’t in that state of mind that it needed to escalate. So yeah, I kind of lost a little bit of trust in that. So right out of the get-go, I say like, “Hey, this is what I just want,” you know? Because he was just like, oh my gosh, like he couldn’t handle what I brought to him. It was just something minor, but yeah, it was kind of crappy because then I ended up having to take some time off.

Sam Demma
Hard to say. I think it’s cool that you now share your expectations at the forefront. “Okay, I just want you to listen to this. It’s nothing to escalate. It’s just I need an ear right now.”

Sheena Tupper
Yes, absolutely. I had a conversation with a friend named Chris, who was also like a mentor to me. And I was very emotional. I just had 30 presentations canceled after COVID hit, and I called him on my phone, and I was bawling my eyes out. And he just spent 40 minutes listening. He didn’t say nothing. Like you said, he just listened. And I got off the phone call like, this guy just solved all my problems. And he didn’t even say anything the whole time.

Sam Demma
Yeah, sometimes. Yeah, I thought like, you know, when someone comes and asks me for help now, like you said, I’ll ask them, “Hey, are you looking for help brainstorming a solution, or do you just want me to be here with you?” And I think you’re right. Like most of the time, people would just say, “Yeah, I just—I just want you to be here.” Someone is willing to listen.

Sheena Tupper
And it’s nice to have that—like share kind of similar stories too. So they make that like—I have a friend that was going through that, and she just—I’m like, “I get it. I, you know, I have ups and downs too.”

Sheena Tupper
And yeah, do what you can. And then on the days that you think that is a struggle…you know, tomorrow’s a new day. Brush it off, move on.

Sam Demma
This has been such a lovely conversation about well-being, positive habits, and supporting colleagues. Thank you, Sheena, for being so open and honest. Keep doing the good work!

Sheena Tupper
Thanks so much, Sam!

Join the Educator Network & Connect with Sheena Tupper

The High Performing Educator Podcast was brought to life during the outbreak of COVID-19 to provide you with inspirational stories and practical advice from your colleagues in education.  By tuning in, you will hear the stories and ideas of the world’s brightest and most ambitious educators.  You can expect interviews with Principals, Teachers, Guidance Counsellors, National Student Association, Directors and anybody that works with youth. You can find and listen to all the episodes for free here.

Kim O’Brien and Lori Friedman — Literacy and Match Coaches at Claremont Elementary School (NJ)

Kim O'Brien and Laurie Friedman — Literacy and Match Coaches at Claremont Elementary School (NJ)
About Kim O’Brien and Lori Friedman

Kim O’Brien is a veteran Elementary teacher of 35 years. She is currently a Math Instructional Coach in Franklin Park, New Jersey. Kim has taught in Texas, New York, and New Jersey. She has a Master’s Degree in Curriculum and Instruction. Kim is currently seeking a certificate in Dyscalculia, difficulty in performing mathematical calculations resulting from damage to the brain. She hopes to provide early interventions for students in need.

Lori Friedman (@LFriedman_FTPS) has over 40 years in education. Lori has two masters degrees, one in Creative Arts Education from Rutgers Graduate School of Education in New Jersey, and one in Reading Instruction and Supervision from Fairleigh Dickinson University in New Jersey. Lori is a certified reading specialist. Lori began her career in 1982 as a Kindergarten Teacher in South Plainfield, New Jersey. Lori was the owner director of “Play and Grow Learning Center” in Somerset, New Jersey, for 12 years before going back to being a public school teacher in 2006. Lori has spent most of her early career as a preschool and kindergarten teacher. In 2015 Lori became an Instructional Literacy Coach in Franklin Township, New Jersey and is currently working at Claremont Elementary School. Lori takes pride in the daily work she does helping teachers be better reading and writing teachers!

Connect with Kim: Email | LinkedIn

Connect with Lori: Email | Twitter

Listen Now

Listen to the episode now on Apple Podcasts, Spotify, or on your favourite podcast platform.

Resources Mentioned

Master’s Degree in Curriculum and Instruction – University of Texas at San Antonio (UTSA)

Creative Arts Education – Rutgers Graduate School of Education

Reading Instruction and Supervision – Fairleigh Dickinson University

Play and Grow Learning Center in Somerset, New Jersey

Claremont Elementary School

Franklin Park Public Schools

The Transcript

**Please note that all of our transcriptions come from rev.com and are 80% accurate. We’re grateful for the robots that make this possible and realize that it’s not a perfect process.

Sam Demma
Welcome back to another episode of the High Performing Educator podcast. This is your host and keynote speaker, Sam Demma. Today we are doing something different. We have two guests on the same episode. Tuning in today is Kim O’Brien and Lori Friedman  from New Jersey. Lori Friedman has been teaching in education for over 30 years. She has two master’s degrees, one in creative arts and education and one in reading instruction. She’s a certified reading specialist. She began her career in 1982 as a kindergarten teacher. She was also the owner of Play and Grow Learning Center in Somerset, New Jersey for 12 years before going back to being a public school teacher in 2006. She spent most of her early career as a preschool and kindergarten teacher, and in 2015 became an instructional literacy coach in Franklin Township, New Jersey, and is currently working at Claremont Elementary School. She takes pride in the daily work she does in helping teachers be better readers and humans for their students. Our second guest is Kim O’Brien. Kim is a veteran elementary teacher of 35 years, and she is currently a math instructional coach in Franklin Park, New Jersey. She has taught in Texas, New York, and New Jersey, has a master’s degree in curriculum and instruction. Kim is currently seeking a certificate in dyscalculia, difficulty in performing mathematical calculations resulting from damage to the brain. She hopes to provide early interventions for students in need. I hope you enjoy this conversation with Lori and Kim, and I will see you on the other side. From New Jersey, we have my good friend, my new friend, Kim O’Brien and Lori Friedman. Thank you so much for coming on the show today. Please take a moment to introduce yourself.

Kim O’Brien
Hello, Sam, and greetings to your lovely listeners. Thank you so much for having us on Performing Educators today. My name is Kim O’Brien, and I’ve been in elementary education for 35 years. I’ve taught grades one to six in Texas, New York, and New Jersey. I hold a master’s degree in curriculum and instruction, and I’m currently a math instructional coach for the last 17 years in New Jersey, where I currently reside. And I’m actually in a process on my own of getting a certificate as a discalculate tutor or specialist, which is when students have difficulty performing mathematical calculations resulting from brain damage. Oh wow. Coming soon and so hopefully I could like diagnose and put a plan together and do that as well.

Sam Demma
I love it, that’s amazing. And one thing that’s not on Kim’s intro is she is also a tea specialist. They have this nice tea machine in their office and any tea you want you can get. Lori, introduce yourself for everyone tuning in. 

Lori Friedman
It’s hard to follow up with Kim, but I’ve asked. So I’ve been in education for over 40 years. I’m older. I have two master’s degrees, one in creative arts education from Rutgers University and one in reading instruction and supervision from Fairleigh Dickinson University. I started teaching kindergarten in a public school in 1982. I took a break from public school for a bit and I owned my own preschool for 12 years. And then in 2006 I decided to go back to public school teaching and most of my public school career has been in pre-k and kindergarten. After getting my reading certification from Fairleigh Dickinson, I decided to get myself out of the classroom and became an instructional literacy coach in 2015. And I’ve been doing that since then and now proudly continuing to do that.

Sam Demma
I think I’m going to just leave the podcast and allow you two to interview each other if that works. I’m feeling a little bit like I can’t follow these introductions.

Kim O’Brien
Listen, we’ve been working together for a long time. So we only had like two years apart, your whole career as a coach, right, Lori? Yeah. So yeah, she’s my partner in crime.

Lori Friedman
Kim and I are, I was just sharing with somebody, we’re complete opposites. For everything that Kim is, I’m not, and for everything that I am, Kim’s not. And I think that’s why we work together very well. We’re not at the point where we complete each other’s sentences, but we probably definitely consider Kim my work wife.

Sam Demma
That’s amazing. For everyone tuning in, especially, you know, north of the States, who is unfamiliar with having literacy coaches and math coaches in some of their school buildings. Tell me a little bit more about the role of being a math coach and the role, Lori, of being a literacy coach.

Kim O’Brien
Okay, well, I mean, coaching in general is just to improve the quality of instruction, which therefore leads to student achievement, and that’s why our district has coaches. We help teachers stay fresh with the latest techniques and technologies in the classroom. We do it in three ways. We do it directly where we actually model lessons for them so they can see what’s expected. We do it indirectly by discussion, providing materials and ideas, through grade level meetings and PDs that we do on site, and collaboratively, we do it with co-teaching and planning together. And this is where we can talk to teachers and their colleagues about what we’ve noticed while we visit their classrooms, we review the curriculum and the standards that they’re currently teaching. We answer any questions or concerns they might have. We do sometimes faculty meetings, district PDs, analyze and review data. I think we kind of cover it all. We’re even counselors to the teachers when they want to have a breakdown, which just happened today, by the way. But we do family nights. And so, you know, yeah, there’s a lot going on in our roles.

Lori Friedman
Yeah, we’re definitely not, on any given day, we could be doing any one of those given things. So it keeps our job responsibilities fresh. It keeps us fresh, keeps us on our toes. I mean, as a literacy coach in our district, we’re rolling out a brand new curriculum this year that the literacy team has been fighting for for about the past 10 years. Wow. It’s pretty exciting for me to be part of that process after fighting for it for so long and then finally having it happen. So, you know, as a literacy coach, my role is to teach teachers how to teach reading, writing, and foundational skills. Can’t do anything else, math, science, social studies, without reading, right? So I take my role as a literacy coach seriously. And then this year, especially, with rolling out a new curriculum, has been extremely rewarding, but at the same time difficult. Nobody likes change. It’s always difficult at first, messy in the middle, and hopefully by the end it’s beautiful. Well, that’s another thing about instructional coaching.

Kim O’Brien
We’re not administrators. We are teachers. It’s lateral move, actually, coming out from the classroom into our position. It’s just different. And so we don’t have an authority to make anybody do anything. That’s our administration. We could just bring to the table what we’ve learned, what we’ve read, and all that, but we can’t make them do it. They closed their doors, they could do what they want. We hope that they trust us enough to listen to us and take our advice, but it’s basically a no-judgment zone, totally a collaboration, because if you have that, no one’s going to come to you.

Lori Friedman
In addition to that one of the biggest things that we have to get through as an instructional coach is that building of trust in a relationship Confidentiality. Respect all those things that make you know working partnerships Difficult but also very beneficial. I think trust is one of the biggest things that I strive for in confidentiality. I want my teachers to know that when they come to me with a concern, whether it’s professional or personal, that I’m gonna be there to listen, not to judge, and to kind of help them through the growing pains.

Sam Demma
What do you tell an educator who is struggling or having a meltdown? Because there’s so many educators that feel burnt out and overwhelmed at Different times in their careers, and I’m sure you deal with those situations a lot even today. 

Lori Friedman
Yeah, I mean, I think it’s you know take a deep breath You know it’s validating how a person is feeling whether you agree with them or not. It’s letting them share, being a good listener, validating how they’re feeling, and collaboratively coming up with a plan, collaboratively coming up with strategies that can help the teacher or staff member feel better in their own skin or better in the moment. It is, like Kim said before, I mean, our office sometimes can be a therapy session, where somebody comes in with a personal or professional problem, and they trust us enough to have those conversations. And usually, after conversations and validation and brainstorming and collaborating, it’s helpful. You know, it’s helpful for them. It’s exhausting for us, but it is helpful. It’s one of the better parts of our job is being able to be there for teachers. I mean, having just gone through the pandemic and COVID and having to transition to, you know, virtual learning and then coming back and the emotional roller coasters of students and of teachers. I mean, it’s been a it’s been a trying couple years for educators.

Kim O’Brien
I mean, you’ve seen our office, right? So, we have a nice space, but we try to make it welcoming, right? That’s why we offer, we have snacks and we have coffee and we have tea and a microwave and a refrigerator and, you know, I decorate every holiday because I’m sorry, every month. I’m thinking this holiday. It’s a living decorator. But they come and it’s just a place where you just kind of want to be. And that’s part of developing relationships with everybody. So they want to come in. They want to talk to us personally. That’s fine. Professionally, that’s even better because that’s what we’re there for, right?

Lori Friedman
every month.

Kim O’Brien
I’m sorry, every month. I’m thinking this holiday. It’s a living decorator. But they come and it’s just a place where you just kind of want to be. And that’s part of developing relationships with everybody. So they want to come in. They want to talk to us personally. That’s fine. Professionally, that’s even better because that’s what we’re there for, right?

Kim O’Brien
But when we go into classrooms, the students get to know us as well. It’s like the visiting grandparent. We get in, have a lot of fun, and then we get out. We’re the teachers, they’re all there, like the parents, like, yeah, this is great. I loved it, you know, but we don’t have to deal with the behaviors for the next six hours. And it’s just I Miss working with the students because I primarily work with this with the teachers but it’s good when we go in and model and co-teach because then we get that experience all over again and And we put ourself in the position of the teacher so we could actually say oh I did that lesson or I know what you’re talking about. It’s not that easy or you know, what did you think? Because I need big feedback too.

Lori Friedman
Also part of our role is we do something in our district for students who are struggling and teachers are struggling with strategies to help them. So it’s our job to be part of the conversation between the administrative team and the teachers and sometimes parents to kind of brainstorm strategies to help the students who are struggling prior to that special ed, you know, child study team referral where we kind of front load with the teachers who are, you know, I’ve done everything that I can to help this student and they’re still a struggling reader. What can I do to help them? So we get to know the students better by doing that too, when we’re called in to do those kinds of things, which are pretty regular, especially after COVID.

Sam Demma
Gotcha. Laurie, you said you owned a preschool for, I believe you said 12 years. Tell me a little bit more about how you think, as educators, we build relationships with students?

Lori Friedman
It’s funny because the preschool that I owned I taught at for many years before I bought it. Oh, cool. So, I was an employee and then Labor Day weekend I found out that the school was for sale. So, I purchased the school over Labor Day weekend and on Tuesday after Labor Day we came back into session. I was no longer a colleague, I was a boss. So that was kind of an interesting part of my educational tenure as far as rebuilding relationships. And I’m no longer a peer, I’m your boss. But I think that part of relationship building, I think, and Kim would probably agree with me, is that getting to know, and we do this, the teachers do this with our students too. We call it being culturally responsive. Getting to know the teacher on a personal level, so like when you have a conversation with them, you know, a teacher who might have been out because a child was sick, you know, starting off the conversation with how is your son? How is your daughter? How was your vacation? Or I know you’re you know, you just had a parent that passed away like Meeting them at where we’re what’s important for them, right? So getting to know that personally before you get to know them professionally and Then I think just building on that there is the respect and the trust is just huge in building relationships with teachers. And it’s not a straight road. There’s bumps in the road. Kim and I have both had situations where we’ve not made the right wrong choices, but might not have handled something the right way. And I can remember a situation when I first became a coach where I called a teacher out on something and she was upset with me and went right to the principal and shared the situation with her and the principal came to me and basically said, Lori, please tell me that you didn’t just tell so-and-so to put their big girl pants on. So, I mean that was a learning experience for me. I’ve never told anybody to put on their big girl pants.

Kim O’Brien
Right, so it was a shock for me just to hear that she said that, because I was like, you know, this is not you.

Lori Friedman
Right, I consider myself imperfectly perfect, even in the professional world. And I had never yet, I think we used to have a sign in our office that said something about putting your big girl pants on. But I’ve never told a teacher that since then. You know, that was, you know, a couple years ago.

Kim O’Brien
I couldn’t believe it came out of her mouth. I just couldn’t.

Sam Demma
It was a learning. We all, we all, we all make mistakes and learn from them right.

Lori Friedman
So, I mean, with every mistake or flounder that you have, you learn how to be a better coach and how to be a better colleague and be a better partner. It’s just part of the process. 

Sam Demma
I think even humanizing that is really important. You know, we’re not perfect and sometimes there’s this pressure placed on us that we have to say and do the right thing at all times and one error in our actions is gonna define our entire lives and careers. No, it’s okay if you make a mistake. You know, it’s something that will help you grow and something to learn from. It’s just not okay if you do it another 50 times, because then it becomes a choice.

Lori Friedman
I think what you do with that mistake, what you do with the learning part of that, that makes you a better person. It makes you, right? We all have flaws. We all have mistakes. If you take those mistakes and learn from them, then it makes you a better person and you hope that you don’t do it again.

Kim O’Brien
Well, teachers definitely understand that concept because they teach it to the kids all the time. But for themselves, they have higher expectations and know they can’t, you know, and that’s the hard part. They have the A-type personality usually and, you know, things have to sometimes be too much order and so they’re hard on themselves. So part of, you know, the social-emotional learning that we give to the students, we as coaches try to give that to the teachers that we meet and open a meeting with, like how are you feeling today, or what was your best accomplishment, or name something good that happened in your content area, or something to that, you know what I mean, to get them a little bit more relaxed and in tune to themselves.

Sam Demma
How do you two stay energy filled? How do you take care of yourself so that you can pour into others?

Lori Friedman
Chocolate.

Lori Friedman
I mean, I think that, you know, we’re also pretty good at taking time to have conversations within ourselves, right? So, at the start of a day or when we came back from a vacation or at the end of a day or when we know that we’ve had a difficult situation or something, even something positive, I think we are good at taking time to have those social-emotional conversations, professional-personal conversations amongst the two of us. And we’re friends outside of the building. So, you know, that helps. We kind of, like I said, we’re each other’s work wife, so we know how each other ticks. And we know when one person needs just some space and quiet, and we know when one person needs the opposite.

Kim O’Brien
We know when one person shouldn’t send an email when they’re heated? I’m pressing it! I’m pressing it!

Lori Friedman
I know to completely stay away from the decorations that go on in our room because that’s all Kim stuff and if I do something wrong or put something in the wrong place, so I’ve learned her thing. You know, it’s just, I guess, with any working relationship, we’ve had to work at it. You know, I don’t know if I’ve ever told Kim this story, but the first time I ever, I think I have, but the first time I ever met Kim in district was at a PD. And I was intimidated by her. Like, totally intimidated. Oh my God, I’m going to be working with Kim O’Brien. It wasn’t a positive or a negative. She’s not me. I’m a very quiet person, and she’s the complete opposite. She was intimidating, but we just clicked from the very beginning. Just worked.

Sam Demma
It sounds like it’s important to just recognize your strengths and the strengths of others and balance those two things, right? You’re both different personalities and it fits because you don’t try and be something you’re not. You own your strengths and other people own theirs. I think that’s really important for teachers to remember that there is no one way to be to have an impact on the students or even the teachers you’re serving. You just, you have to be yourself and lean into your strengths. What are some of the strengths that you would say about each other if you had to say, hey, you know, Laurie, I think your strength is this, and Laurie, you could say Kim’s strength is this. What would those things be?

Kim O’Brien
Okay, I’ll go first. I have to say Laurie’s strength is being a phenomenal listener. Be patient. She offers great advice. She is very accommodating. She will, she does put others way before herself. She volunteers And I mean, there’s just, it’s funny because she just had a big birthday recently. I had to write down some things, you know, about her. And then she posted, they played a game within her family to see like who said what. And she knew right away that was mine. I’m not like the best writer and explaining my emotions, but she got me right on the sheet exactly which comment was mine. But that’s what I have to say. I think those are Lori’s, and very confidential.

Lori Friedman
Yeah, I finally turned 21.

Sam Demma
Let’s go, Lori.

Kim O’Brien
That means I’m 18 because I’m younger than you.

Lori Friedman
Well, I mean, a lot of the things that Kim said about me, she is too. I mean, she’s very organized. She’s great at problem-solving. She’s also a good listener when a teacher needs her to be or when I need her to be. She’s also good at thinking out of the box. She’s a better planner when we need to plan something. It’s like all right when are we going to do this because we need this to be done by X, Y, and Z and we need to make sure it’s done. So she’s more I’m more of a procrastinator when it comes to plans And she’s more of a let’s get it done now. She’s definitely a hundred and twenty five percent better when it comes to budgeting for anything we do We had to do a whole big title one budget this week and And she was insistent on finding $10 that we were off, and I walked away from it, and she found it. That’s cool. But obviously, she’s better at math than I am. But she’s a good collaborator. I mean, a lot of the things that she sees in me, I see in her. But again, there are things that I’m a better revision and editor and writer and she’s definitely better at anything when it comes to math or budgeting or ordering. She’s the go-to when it comes to us putting orders in for anything. I love spending money.

Sam Demma
Well I got more products if you’re trying to buy. I love this little activity that we just did during this podcast because sometimes educators forget their values and their strengths and what makes them so special and unique. I think it’s so important that we spend moments each day recognizing the greatness in others because what often happens is they’ll create moments to recognize the greatness in us. And it was so cool to just watch you two recognize each other real quick and I’m sure it slightly changed the way that you feel, not that you were having a bad day, but I just think of all the educators that forget how special they are and how a word of encouragement like that could go such a long way. 

Lori Friedman
Yeah, we’ve done activities like that as a building where you either like, one activity we did was everybody had a piece of paper taped to their back, and people had to go around and write things about the person whose the paper was on the back for, and just like positive things. And then the first year or two that we were here, we had big anchor charts around the gymnasium with our names on it,

Lori Friedman
and everybody kind of did the same thing. We did a wrap around the cafeteria and just wrote down something about that person that was positive In my office because it’s probably one of the most Meaningful things that I’ve done as an instructional coach is to look back on those and see how everybody thinks of me, you know, without having to say it.

Sam Demma
Right, I love that a great idea to if educators you’re looking for things to do with your colleagues steal that idea This has been a really fun and insightful conversation Thank you both for taking the time to talk a little bit about what it means to be a coach math coach literacy coach sharing some of your beliefs around building relationships and supporting educators if There is somebody listening to this. Can I share and they reach out asking for your information. Are you okay if I share your email address so an educator could reach out to Ask some questions. Yeah, absolutely Okay, awesome. Well, keep up the great work keep decorating the office space and I look forward to seeing you both again, hopefully in March Okay, awesome. Well, keep up the great work keep decorating the office space and I look forward to seeing you both again, hopefully in March.

Join the Educator Network & Connect with Kim O’Brien & Lori Friedman

The High Performing Educator Podcast was brought to life during the outbreak of COVID-19 to provide you with inspirational stories and practical advice from your colleagues in education.  By tuning in, you will hear the stories and ideas of the world’s brightest and most ambitious educators.  You can expect interviews with Principals, Teachers, Guidance Counsellors, National Student Association, Directors and anybody that works with youth. You can find and listen to all the episodes for free here.

Darlene O’Neill — Director of employment and student entrepreneurial services at Fanshawe College

Darlene O’Neill — Director of employment and student entrepreneurial services at Fanshawe College
About Darlene O’Neill

Darlene (@Darlene68615693) started her career in the Department of National Defence where for 21 years she worked in a variety of roles – the final 7 years were as the senior human resources business manager, for the civilian workforce supporting the east coast navy.

Prior to joining Fanshawe College, Darlene worked for Nova Scotia Community College as a career practitioner and a project manager in essential skills.

Darlene joined Fanshawe College in 2011 as the assistant manager, career services, community employment services and cooperative education. In 2012, she became the manager of the department, and in 2015 became the senior manager. In 2017, Darlene was appointed director, employment and student entrepreneurial Services. Darlene is the lead administrator for the military-connected college initiative at Fanshawe and is currently the administrative co-lead in the college’s united way corporate campaign. Darlene is also a part-time professor in the career development practitioner post graduate program.

Darlene holds a Bachelor Degree in Psychology, a Master of Education Degree (Adult Education) and a Career Development Practitioner postgraduate certificate.

She is the recipient of the Michelle C Comeau Leadership in Human Resources Award (Federal), The National Federal Government Managers Network Leadership Award (Managing Change), the National Defence Human Resource Leadership Award, co-recipient of Employment Ontario (MTCU) Leadership Award (Collaboration), The Fanshawe College Presidents Award (Administrator) and the CCVPS Art King Award ( Student Service).

Darlene is committed to creating inclusive environments where student centric mindsets are prevalent. Strategy, empathy and empowering effective change are of utmost importance to her in her leadership and work.

Connect with Darlene: Email | Instagram | LinkedIn | Twitter | Facebook

Listen Now

Listen to the episode now on Apple Podcasts, Spotify, or on your favourite podcast platform.

Resources Mentioned

Department of National Defence

Royal Canadian Navy

Fanshawe College

Nova Scotia Community College

Military-Connected Student in Trades Pilot Project (MCSTPP)

Career Development Practitioner Post Graduate Program

The Transcript

**Please note that all of our transcriptions come from rev.com and are 80% accurate. We’re grateful for the robots that make this possible and realize that it’s not a perfect process.

Sam Demma
Welcome back to another episode of the High-Performing Educator. Today’s special guest is a new friend of mine. I met this individual in person in November. She is a powerhouse. Her name is Darlene O’Neill. Darlene, welcome to the podcast. Please take a moment to introduce yourself.

Darlene O’Neill
Hi, Sam. Thank you very much. Yeah, my name is Darlene and I’m the Director of Employment and Student Entrepreneurial Services at Sandshop College here in London, Ontario.

Sam Demma
You are someone who has so much energy. I remember just watching you absorb the first keynote presentation of the Ignite Conference and you’re fully engaged. It was so cool to see you sticking around for the entire day and supporting the event. Tell me a little bit more about your role and why you’re so passionate about the work that you do on campus. 

Darlene O’Neill
Yeah, so I’m really, really fortunate. I have the responsibility for helping all students at our campus, as well as all our alumni and community members find employment, which is really, really important because we all know that the main reason students go to college is to get a job. So I have a wonderful, wonderful team made up of a lot of co-op consultants, career consultants, entrepreneurial consultants, and community employment consultants. And I think it’s really important that we demonstrate passion ourselves as leaders if we want our team to demonstrate passion.

Sam Demma
And recently, you also started doing a little bit of support for our students taking on a military pathway. Is that correct?

Darlene O’Neill
That’s right. Yes. I’m the lead administrator here at Fanshawe College for the Military Connected Campus Initiative, which provides a holistic support for our military connected students. So, not necessarily serving members and or veterans, but also their families. And we just want to make sure that they’re supported academically and socially through their journey here at Fanshawe. So, I’m really blessed to be leading that initiative.

Sam Demma
Sometimes I ask people that work in education, when they realize they wanted to do so, I get typically a few different answers. The first category is people that tell me they used to create little doll houses or little school classrooms in their basements when they were little kids. A second subset tell me that they had parents who were in education and they decided to follow in their footsteps. And the third group tells me they had no idea and they stumbled into it. Which group do you fit in and what did your journey look like that brought you to education?

Darlene O’Neill
Oh wow Sam, that’s a big question. I think a little bit of all of it. When I was a little girl I used to be the person in the middle of the circle in kindergarten reading stories to the other students while the teacher went about their business and doing things that they needed to do. So I’ve always loved education, but I was working for National Defence for 21 years. And I hit a glass ceiling in National Defence where I didn’t speak French, unfortunately, and I had just finished a master’s degree in education. And I thought, oh well, well just leave Defence and I’ll go and try my hat in education and here I am now almost 20 years later and loving what I do. I did choose, I chose college education as the pathway for me because my education is in adult education and I’m really passionate about watching young people and people of all ages that come to college specifically for that aspirational better life.

Sam Demma
I love that. Can we talk about your experience working in defence for just a moment? Like what were you doing with National Defence and what are some of the skills you developed there that you think have bridged into the work you’re doing today at Fanshawe?

Darlene O’Neill
Yeah, so my career in national defense started with the submarine inventory control point. And I was buying parts for submarines. But that, you know, it progressed. I went on to do my undergraduate degree and I ended up in the Self-Directed Learning Center. I actually opened a self-directed learning center at Defence in Halifax and that was really fun. And then I went on to become a senior human resources business manager, working directly for the admirals on the East Coast. And my role was strategic HR for about 7,000 civilians that support the Navy on the East Coast. It was so enlightening for me. I was a young leader. I was there when 9-11 happened. And that taught me some great lessons in determination, in commitment, in ethics, in just supporting people and being very, very proud of the work that the military does to give us a better home.

Sam Demma
Young leadership is something that may relate to some of the educators tuning in who are getting into the profession at a very young age, that feel a little bit like an imposter at times, are very intimidated by everybody else in their school or in the spaces they’re operating. How did you navigate as a young leader? What did you do to be sure of yourself and know that you were a valued member of the team so you could show up and use your gifts to the fullest of their potential? 

Darlene O’Neill
Great question. I think I’ve been very fortunate throughout my entire career, especially as a young leader, to have amazing mentors. I will never forget the first meeting I attended with an admiral in the room. And you know, an admiral is a pretty big guy in the Navy. And, you know, the admiral told me afterwards, Darlene, you’re going to have to learn to wear a poker face. And I was like, oh my goodness, okay, so that was lesson number one, wear a poker face. But try to come with a solution. So if you’re going to ask a question, have a possible solution to present when you’re asking the question. Always treat people with respect and dignity and expect that for yourself as well. Even though you’re young, doesn’t mean that you don’t have good ideas, doesn’t mean that you’re not committed and dedicated, it doesn’t mean that people won’t respect you. A lot of, you know, young people build our world. They’re our future, so we need to invest in them. And as a young leader, I think, you know, the biggest lesson I learned was find a mentor, too. And spend time with them and learn from them. Watch them. Watch people that you respect. Don’t speak before you think is another good one because sometimes the most important things you say are unsaid.

Sam Demma
I’m just absorbing all this information right now as I’m sure that the guests tuned in are doing the same. Speaking about developing young people and the fact that they’re our future, that’s literally what you’re doing at Fanshawe. When you think about the impact the program is having on students, do you have any stories that come to mind of students who have joined the college and when they first came, they were a little uncertain and unclear. And a few years later, they were graduating and getting placed and doing amazing work in the community or in a job. And, you know, you may not have a specific story if you do great, but if you don’t have a specific one, maybe you can talk a little bit about some of the pathways that students take when they come to Fanshawe?

Darlene O’Neill
Yeah, I have lots of stories of students that have entered into the doors of our office and have gone on to do amazing things. There’s been a few that stick out. We have a number of young entrepreneurs that took advantage of our summer incubator, and they’re now quite successful in their own right. We have Kelvin, the fritter guy. If you’ve tried Kelvin’s fritters, they’re amazing. And we have a fashion designer that’s lived quite a great life as a result of taking advantage of opportunities. Also, there are a number of international students that touch my heart quite often. I have one who’s actually now on my team, but I watched this young man from his very first days at Fanshawe navigate COVID, navigate online learning. He went on to become the student union president. So he’s had a wonderful career path. And when I look at all of the things that he’s done to find his way, they’re all reaching out, finding mentors, asking for help, not being afraid to say, I don’t know, but I want to learn and building relationships. Another young woman, she’s now quite successful in Tech Alliance, which is a part of our entrepreneurial ecosystem here in London. It does all of their media, all of their marketing and social stuff for them. There’s so many of them. There’s accountants and there’s law clerks and there’s a young man that was paralyzed as a result of an accident and he’s gone on to become quite a young accountant. He’s an athlete, plays sledge hockey, he just lives his best life. And I think these students are the ones that come through the doors, they study hard, but they build relationships, they get involved in student life, they get involved in their mentorship programs, they attend workshops, extracurricular activities, Ignite at one point or another. So, yeah, so I think that those are some of the students that really stand out for me. And then from a community perspective, we also have a community employment agency. And our community employment agency has seen so many people that are facing some pretty tough times, walk through the doors, swallow that pride, ask for help, and now they’re contributing members of society, which is a wonderful thing when you work in the employment field and career field and education field. It’s amazing watching people grow.

Sam Demma
It’s like the caterpillar to butterfly story.

Darlene O’Neill
Absolutely, it sure is. You know, the biggest part is asking for help, right? And once you walk through that door, the world of possibilities opens for you.

Sam Demma
You reiterated the importance of relationships. Many educators know how important it is to build relationships with their students, to build relationships with their colleagues. How do you think you build relationships with young people, with students that are going through your school buildings and programs?

Darlene O’Neill
So I think the secret sauce is simply a smile. A smile and some eye contact can make the world of difference. You know many people when they come to post-secondary they’re scared, they might have been, you know, traveling from another world by themselves, from another country, they might have come from rural Ontario and have never been in the city, and they might be someone that’s just been laid off of a job or a career changer. And it’s a lonely, lonely place if you don’t build relationships. So I intentionally walk the halls of the college and I try to make eye contact and smile with students. And they remember who I am because when they catch your eye and smile back, that’s an instant I see you. I see you. I believe in you. I recognize you. And I’m here to support you. And I think that’s really important in the life of students is to know that somebody cares about them.

Sam Demma
And not only do you build relationships with the students, but you also want to build strong relationships with colleagues. A lot of educators that tune in, especially the ones that are just getting started in education, they’re worried because they don’t know too many of the people that they’re working with. How do you go about building relationships with colleagues and collaborating and just, yeah, building a stronger relationship amongst members of your team?

Darlene O’Neill
That’s a great question. So I think, you know, oh Darlene’s extroverted so she can talk to anybody. That’s true, but it’s also true that introverts can make impactful relationships and build impactful relationships. I think, you know, as I said earlier, the first thing to do is to model the behavior share with others. So, ask for help. Like, if you feel that your team can’t do this on their own, build a relationship with somebody else. The Student Union, the International Office, the Student Services Office, the Counseling Office, the academic teachers, and the deans, we’re all on the same agenda. We all want our students to be successful in post-secondary. And so I think, you know, following through on what you say you’ll do is really important. Be a doer, practice reciprocity. So if somebody does something for your team to make your team shine, then you return the favor somehow. Or at least at minimum recognize what they’ve done to support your team’s success. Recognize as a leader what your individual team members have done. Always say thank you. And it doesn’t need to be a big hoopla, but thanking your team members in public is really important. It empowers them, it emboldens the work that they do, and it verifies the work they do. It makes them feel valued. So if you can make another human being feel valued, then they’re going to feel commitment, and they’re going to want to help you. And I think that that’s a secret sauce as well, is always, you know, make sure that you know or make sure that you recognize the good work that other people do.

Sam Demma
I love that. You’re supporting student success in many ways, your team’s success. I know there are some exciting developments that are coming together at Fanshawe, maybe even a new wing being built or a facility. Are we not allowed to talk about it?

Darlene O’Neill
No, we can. Absolutely. We’re super excited. I can, absolutely.

Sam Demma
Okay, tell me some of the new developments

Darlene O’Neill
that are coming together that you’re really excited about. Yeah, so 10 years ago we started Leaf Junction and Leaf Junction is our entrepreneurial arm. Creativity and innovation is a game changer at Fanshawe College. And so we are super excited that on January 26th, we’re going to be opening Innovation Village in partnership with our student union, our Center for Research and Innovation, Leap Junction, and our Library Learning Commons. So a lot of partners living together in one building, but we have created the most exceptional space for students ever. And I look at you, Sam, in your green room, you know, with your mic and your earphones. And we have all these rooms for these students now where they can go in and do broadcasts. And we have a virtual reality room. There’s makerspaces. It’s so exciting. We had a sneak peek last week. And it’s a look into the future for Fanshawe College and lots of opportunities to partner with us and to help our students grow, but also to solve challenging situations for employers. So, as I said earlier, young people are going to be the future, and so we’re going to give them an opportunity through Innovation Village to solve problems in our community and with our employers and to help them make this place a better place to be in.

Sam Demma
This village sounds amazing. What does it physically look like? When I hear village, I think collaborative and lots of different shops. Like, what does it look like physically?

Darlene O’Neill
There’s lots of spaces, there’s lots of alcoves, there’s lots of wide open spaces. It’s bright. It’s really honouring our Indigenous culture as well. It has external gardens. It has a fire, a sacred fireplace outside. It’s like, there are three So it’s huge and airy and bright and lots of glass, lots of windows, lots of greenery, funky colors. It’s really, really cool. When you come back to Fanshawe, Sam, I’ll take you on a tour.

Sam Demma
Please.

Darlene O’Neill
It sounds like the perfect place to brainstorm creative ideas, talking about innovation.

Sam Demma
It certainly is, yes. And outside of this massive project, are there anything else that you’d like to spotlight that’s coming together at the college or programs or anything that other people might not be aware of that’s really awesome that’s happening behind the scenes?

Darlene O’Neill
Well everything Fanshawe is awesome, I’ll just say that. I love Fanshawe College, I love the opportunities and that it creates for people. I love the people I work with, I’m very happy. My boss always tells me that I remind her of the little girl in the Maxwell House commercial. I’m not sure if you’ve seen that, but you know, she’s always like, I love my job and I love my family and I love my friends. So, awesome things happening at Fanshawe. Well, Sam, we met at Ignite, which is our student conference, a career conference for students. And it’s pretty exceptional that about 400 students spend a Saturday with us. This year, 2024, will be Ignite’s 10th anniversary. So we’re always looking for employers to support our students with opportunities for growth and employment and to make a difference in their workplace. So yeah, Fanshawe just continues to be an amazing place to be.

Sam Demma
Ah, I love it. If you could travel back in time, speak to yourself when you were just starting your work in education but with the knowledge you have now and the experience what would you tell your younger self that you think you need to hear when you were just starting the journey? 

Darlene O’Neill
Yeah that’s a great question Sam. I think I would tell my younger self earlier you talked about imposter syndrome and young people having imposter syndrome I would tell my younger self that you know what it’s going to be okay do what you do be authentic be true to yourself and good things will happen and always always give back make sure that you say thank you younger self just be authentic and don’t give up don’t ever give up I once one of my mentors once told me, you know sometimes young people that are successful are seen as the golden child or the golden employee. And I was that person at one time and it hurts the core sometimes when people would say things like that. And my boss would say to me, my mentor, she would say, you just rise above that. Rise above it. There’s better days ahead, and you will be successful. Don’t be angry, don’t be sad. Learn from what these people are saying, and the biggest lesson that you can learn from a leader or a colleague is what you don’t wanna be. And so always remember what you don’t wanna be.

Sam Demma
Awesome. Darlene, thank you so much for taking the time to come on the podcast, talk about some of your beliefs around education, a little bit about your career journey and your own personal trajectory, some exciting developments happening at Fanshawe College. If there is someone who’s listening to this feeling very inspired by you and would love to just ask a question, what would be the most effective way for them to get in touch and reach out?

Darlene O’Neill
Yeah, so anybody can email me at any time at doneill@fanshawec.ca.

Sam Demma
Awesome. Thank you again, Darlene. This has been a pleasure. Keep up the great work. Enjoy your upcoming travels, and I will see you at some time in 2024. Awesome. Thank you again, Darlene. This has been a pleasure. Keep up the great work. Enjoy your upcoming travels, and I will see you at some time in 2024.

Join the Educator Network & Connect with Jeff Armour

The High Performing Educator Podcast was brought to life during the outbreak of COVID-19 to provide you with inspirational stories and practical advice from your colleagues in education.  By tuning in, you will hear the stories and ideas of the world’s brightest and most ambitious educators.  You can expect interviews with Principals, Teachers, Guidance Counsellors, National Student Association, Directors and anybody that works with youth. You can find and listen to all the episodes for free here.

Kevin Baker — Executive Dean, Faculty of Business at Durham College

Kevin Baker — Executive Dean, Faculty of Business at Durham College
About Kevin Baker

Kevin Baker (@deankevinbaker) has been a senior administrator in the Canadian publicly assisted post-secondary education system for more than 25 years. He joined Durham College in April 2011 and assumed his current role as Executive Dean of the Faculty of Business in October 2018.

Before joining Durham College, Kevin was a campus administrator, general counsel, and vice president at College of the North Atlantic (CNA) in Newfoundland and Labrador. He has also taught for over 25 years in the Newfoundland and Labrador and Ontario college and university systems.

Kevin has a Bachelor of Arts and Master of Arts (Sociology) from York University, a Juris Doctor from Osgoode Hall Law School in Toronto, Ontario, and a Doctorate in Higher Education Leadership from Aspen University, Colorado. His doctoral thesis and continuing research examine employees’ innovative predispositions and organizational innovation climates.

Kevin is the father of three adult children and a grandparent of two. Kevin lives in Bowmanville with his partner, Kellie. He is active locally and serves on several local, provincial, and national boards.

Connect with Kevin: Email | Instagram | Linkedin | Twitter | Facebook

Listen Now

Listen to the episode now on Apple Podcasts, Spotify, or on your favourite podcast platform.

Resources Mentioned

Durham College – Faculty of Business

College of the North Atlantic (CNA)

York University – Department of Sociology

Osgoode Hall Law School

Aspen University – Doctor of Education in Leadership and Learning – Higher Education Leadership (Ed.D.)

YMCA Canada

The Transcript

**Please note that all of our transcriptions come from rev.com and are 80% accurate. We’re grateful for the robots that make this possible and realize that it’s not a perfect process.

Sam Demma
Today’s special guest on the High Performing Educator podcast is my good friend Kevin Baker. Kevin has been a senior administrator in the Canadian publicly assisted post-secondary education system for more than 25 years. He joined Durham College in April of 2011 and assumed his current role as Executive Dean of the Faculty of Business in October of 2018. Before joining Durham College, Kevin was a campus administrator, general counsel, and vice president at the College of North Atlantic CNA in Newfoundland and Labrador. He has also taught for over 25 years in the Newfoundland and Labrador and Ontario College and University systems. Kevin holds a Bachelor of Arts and Master of Arts in Sociology from York University, a Juris Doctor from Osgoode Hall Law School in Toronto, Ontario, and a doctorate in higher education of leadership from Aspen University, Colorado. His doctoral thesis and continuing research examine employees’ innovative predispositions and organizational innovation climates. Kevin is the father of three adult children and a grandparent of two. He lives in Bowmanville with his partner, Kellie. He is active locally and serves on several local, provincial, and national boards. I hope you enjoyed this conversation with Kevin as much as I enjoyed recording it, and I will see you on the other side. Welcome back to another episode of the High Performing Educator Podcast. This is your host and speaker, Sam Demma. Today we are joined by a very special guest, Kevin Baker. We crossed paths, I want to say, six months ago now. Kevin, thank you so much for coming on the show here today.

Kevin Baker
Well, thank you for having me. I’m a big fan, so it’s quite an honor to be here.

Sam Demma
We’re here now, but you have lived in many different places. What context would the listener or person tuning in need to understand from your childhood to create a better picture of who you are today?

Kevin Baker
Okay, yes, I’ve traveled a lot. I feel sometimes like I’m a military brat, even though my parents weren’t in the military. So, a bit of a long story, I’ll try and be succinct. My parents and my grandparents were migrant farmers, essentially. So, my family comes from come from rural New Brunswick, very close to the Quebec border, and they were farmers. Back in those days, families often would farm in the summer, and then in the winter, they would migrate to the cities to get other kinds of work to have an income over the winter. Then in the spring, they would go back to their farms and farm again for the summer. It was an ongoing cycle. That was my early life where every winter, my family would come up here and then go back to the East Coast. I don’t remember exactly when, but I want to say when I was probably about seven or eight, that stopped and basically the traveling and sort of the East Coast was it. So I spent most of my childhood there. My father lived in Ontario throughout that time, and so I would often come up in the summer for visits or things like that, but essentially I consider myself an East Coast kid. And then when I was about 16, I decided that I wanted to move to Ontario, to Toronto specifically, to find fame and fortune. roughly about 19 years. I did a bunch of different things. I was a kid when I moved here. I was 16 and I did a bunch of odd and crazy jobs and just tried to survive. Then eventually found my way into university much later. I was a Jane Finch guy. I moved there when I was 16 and I stayed in that general area until I moved away 19 years later. Then I moved to Newfoundland where my wife is from. I lived there for 11 years and then moved back to Durham Region where I live now. 12 years. So, kind of half of my life maybe or close to it in the East Coast and half of my life in Ontario. Sort of mostly the West End of Toronto and then the last 12 years here in Durham,

Sam Demma
You’ve spent a lot of time working in the education system throughout your life. Right. But your own journey into the education system is a little different. You know, you said you kind of stumbled into it at some point when you moved here. Tell me a little bit more about your experiences as a student and how you found university.

Kevin Baker
Right.

Kevin Baker
So, it is truly an orthodox path, I’ll say. You know, I did not like school when I was a kid.

Sam Demma
How come? Like, what about school was not catered to your style of learning or experiences?

Kevin Baker
So, I won’t – I certainly won’t get into all of it now, but I think in my area where I was growing up, education wasn’t really valued, especially for men or boys. So we were largely seen as laborers and as soon as you were strong enough to contribute, you were kind of not expected, I guess, but it was socially acceptable to just think about getting your license, driving, having a job and education didn’t matter. And so there was that part of it. And then I think, you know, I just, so there’s a group of educators who feel that school systems are largely not designed for boys and that they’re very disciplinary and they kind of stop out the creative mindsets that we net sort of, I don’t know if I believe in natural, but they’ll argue that sort of our predisposition is to be busy and active and classrooms make you sit in a chair and be very routinized and all those things. Whether it’s a gendered thing or a learned thing, I don’t want to get into that debate, but I will say that certainly my predisposition is one that is a little bit restless and wanting to constantly be a bit scattered and all that. So the notion, I think, just cumulatively of sitting in a chair day in and day out and doing mind-numbing exercises, you know, and rote memorization, all those things were probably just not my strength.

Sam Demma
Yep.

Kevin Baker
Yep. So there’s that piece. And then, yeah, and then I think just as I hit my teenage years I was really just troubled. I was a bit of a hard case, I think, to use an East Coast expression and increasingly didn’t like authority. And I just really didn’t, yeah, I just wasn’t really into it. I loved the social aspects of school. I had lots of friends and all that, but I just, yeah, it was just painful to go. And so I left when I was in grade 10. And, yeah, and so that was, so I would have been 15 years old and the rule back then was if you could get a job and bring a proof of employment, you could leave when you turn 15 years old. Can you imagine that today?

Sam Demma
Oh, wow.

Kevin Baker
Right? So that’s what I did. I got someone to give me a letter offering me a job and I walked into the school on my 15th birthday and said, I’m done. And I went out and got a job.

Sam Demma
What brought you back? So many years later. Your masters?

Kevin Baker
Yeah. So 12 years later, so a person who’s incredibly influential in my entire life, she’s passed away a few years back, but I referred her as my sister. She’s technically my aunt but we were raised together. She’s the same age as I am and so for me she was always my sister but she had gone through and done everything properly. She finished high school, went to university, got advanced degrees, got a teaching degree and she became a psychologist. Anyway, I used to stop in and visit her a lot when I was traveling past my home. She was always encouraging me to go back to school. At some point, I was really not happy with the work I was doing and I thought, maybe I will look into it. And just by fluke, I found what at the time was referred to as a bridging program at York University and I took it and I loved it. I loved it. It was a humanities course, something that I didn’t even know what that meant. But I took it. We read a bunch of books and I learned how to write essays and I loved it. I just loved everything about it. My classmates were a laugh. We had great, you know, it was great socializing with people in the exact same situation as me. And the teachers were amazing. The professors who were teaching the course, they were obviously, of course, I didn’t appreciate it at the time, but their whole lives were dedicated to helping people just like me. So I took the course, I loved it, and then I registered. The way it worked is if you got a B plus in the course, you could register that you were admitted into York University without your high school. So I got a B plus or an A or whatever, and I immediately ran to the registrar’s office and applied and started that. So that course would have ended in April and I started full-time in May. I absolutely never looked back. It was an absolutely amazing opportunity and unlike my younger life experience, I just fell in love with it. I don’t think there was a course I took that I just didn’t think it was just amazing.

Sam Demma
Do you think it has something to do with the flexibility of choice?

Kevin Baker
Yeah, 100%. So, when you start university, you have to pick a major. And I didn’t know what I wanted to do, but I knew my sister was a psychologist and I thought well you know we were raised together I’m pretty sure psychology would be cool and I took it and I didn’t really like it that much so but just by fluke I also was taking concurrently a sociology course and it was a sociology of And I absolutely loved it. You know, it’s all the youth gangs and all the classic sort of deviant stuff and sort of quasi criminology. And I knew instantly, I was like, oh, man, that’s it. If you can get paid to learn this stuff and do this stuff for a living, I’m set. So, so I stayed with that and kind of got to meet some really cool faculty in that sort of criminology space and yeah, never left it, just embraced it. And I did take more psychology courses later, but yeah, it definitely wasn’t my kind of learning style. It was much more, you know, there’s so many students in psychology that they sort of mass produced, so a lot of chance to have a bit of fun learning and more writing than tests. And I’m definitely better at the writing side than I am at the test side of things.

Sam Demma
So, yeah. Well, I guess at some point you fell in love with school and education so much that you decided to go and do a doctorate.

Kevin Baker
Yes, well, that came much, well, it was a double attempt Sam. Okay. So I started my doctorate right after I finished my undergrad. So I finished my undergrad in, do we use dates in these where we disclose how old we really are?

Sam Demma
You can if you’d like to.

Kevin Baker
Okay.

Kevin Baker
So I started my doctorate in 1996 and I did it for three years. And at that time I met my wife and by the time 1999 rolls around we’re having our second child. And I’m thinking that this is no way to provide for a family. And I was kind of really just tired. And I won’t say disillusioned. There were some other things happening in my life at that time but I was really just kind of done with school at the time and well I’ll just you know I’m not ashamed of it so that year the same year and it’s it’s interesting how life happens but my sister was murdered one of my sisters not the one I was referring to earlier, but my younger sister was murdered here in Toronto and my father was dying of cancer. While I wasn’t that close to my father, I think just all those life things happening all at the same time just kind of, I think, hit me more than I realized psychologically or emotionally or whatever. I was just exhausted. I was just, I was just, I needed to change. And conveniently, my wife didn’t like it here. She was from Newfoundland. She didn’t like Ontario, really. And so we made the decision to go back to Newfoundland. And I say back, she went back. I went there for the first time to live. And yeah, and then life happened and it was great. But I was out of the PhD program at that time. And then I restarted my doctorate. And then, so really, I did most of it during COVID. Right. Yeah, so, so that was a, actually an amazing experience. second chance to do it and I really enjoyed the second chance way more than I would have enjoyed the wrapping up the first time through. I did regret it, like, you know, in hindsight, I wish I would have just stuck it out. But having done it later, it was a much better experience. I was ready for it. I knew what to expect and it was such a good experience.

Sam Demma
I was recently reading a autobiography or a biography of Muhammad Ali and it talks about his journey into boxing and how he came from a pretty underprivileged family growing up in terms of their financial abilities and they were able to purchase Muhammad a bike and it was like his most prized possession and he would ride it everywhere and one day he wrote it to a Local shop and left it outside as he went inside to talk to some people and he came out and the bike was gone And he was so upset and and he started walking around and trying to find it and stumbled in front of a boxing gym and Walked inside and made friends with one of the trainers and the trainer asked him. You’re pretty tall for your age how old are you and would you ever consider boxing? And the author went on to explain that Muhammad Ali’s journey into boxing was like equal, it was of equal, it was equal amount chance but also choice. And I think it reminded me of your journey into education. Like you know, there’s the chance encounters that inspire you to go back to school, but then it was your choice to finish it or follow up and I’m just curious the Sister of yours who you consider or is technically your aunt, but you consider a sister It sounds like she was very encouraging What else did she do for you that had a significant impact and inspired you to keep pursuing the journey? Um, good question. But before I answer it, I want to say that I’m, I don’t know what to think of someone comparing me and Muhammad Ali.

Kevin Baker
That’s the one and only time that will ever happen in my life, I assure you. So, I’m still caught on that. So what did my sister do? So, you know, I don’t know. I mean, I think that, I think that what she did was she was the rock of our family. So, you know, like a lot of families will have like a matriarch or that person who just keeps everyone together. So my family, I mean, and it’s funny, you talked about Muhammad and his roots. That farm that I talked about, we didn’t have running water. We carried our water from outside and brought it in the house. We were not wealthy. I wanted a pair of white tube socks with a yellow and green stripe on them. You couldn’t get those at your local cheap store, dollar store type. We didn’t have Walmart, but the equivalent. So you had to order them from like the Sears catalog and my family couldn’t afford to buy me a pair of those socks that matched my teen colors. Like we had no money. So, you know, she somehow managed to persist to university and did exceptionally well. Really enjoyed the experience too, but just did really well. But I think she, so connecting back the dots, sorry, connecting back the dots to my family and poverty and growing up in that environment, I think we all left. Like, no, kids don’t wanna stay when it’s like that, you know, they want the excitement of not living on a farm.

Kevin Baker
Yeah.

Kevin Baker
Anyway, and so we all were gone, like all my siblings, none of them stayed except her. But she always kept us together, like, you know, virtually and, you know, every now and again, we would get together for, you know, a vacation or whatever. But she was the one constant. So we’d always go back to visit her. We may not all go at the same time, but she was the glue. And so I think, honestly, what did she do? I think when you live the life I lived pre-university, I think it’s easy to be down on yourself. You might not express it or manifest that way, but I think at the end of the day you don’t really believe in yourself. Like you believe

Kevin Baker
that you’re you know that you’re undeserving or that you’re you’re ashamed of what you’ve done. You’ve made bad life decisions. You’re a high school dropout and you’re just surviving, right? But she never stopped loving me. Yeah, I think that you know, I think that’s something that sometimes I think people like that in that situation just need that and So I think that’s I mean other than that she was she never really nagged me or she never really did anything profound that you know, I could put my finger on and say, you know, this is how she like she never she never micromanaged my education or questioned my choices about my discipline or what I was doing. She just really just was always there if I ever wanted to just shoot the. Do we beep out those bad words?

Sam Demma
We can.

Kevin Baker
But yeah, she was just a wonderful human being. She, her last few years of her life, she worked as a psychologist supporting elders who had survived the residential schools. Oh, wow. And so, you know, I mean, I remember at her funeral, just how all those people, these are survivors of some of the most traumatic life experiences you can imagine. And they were there, every single one of them, just paying their respects like you would never believe, right? Because this is the kind of person she was. So, so honestly for me the same like you know different experiences obviously I’m not a residential survivor but but she just she just had that ability to profoundly encourage people to you know, find strength and yeah, so that’s what I would say about her.

Sam Demma
I think we find individuals like that outside of classrooms, sometimes inside classrooms, and we never know when they’re going to walk into our lives and can’t estimate the impact they’ll have. You just have no idea. Have you reflected on any people like that you’ve met through your education? Like professors or teachers and who comes to mind and what do you think those individuals did for you that had a significant impact?

Kevin Baker
Absolutely. And in fact, I was just talking about this with a friend two days ago about a little project I’ve been contemplating for a long time. And there’s an old expression, I don’t know the exact wording, but it more or less goes, I stand on the shoulders of giants, therefore I can see, or I’m not sure exactly how that expression goes, but that’s the gist of it. And I was talking about that, and I started this little project a while back, and then I just kind of got away from it, but I’m thinking about re-resurrecting it. And I started writing notes to people like my sister, who had such an impact on me. And many of them were faculty. So, you know, there are a couple of folks at York, while I was telling the story, Rabbi Leo Davids, who was the chair of the department when I first started my education, really just met me, didn’t know me from anyone, and immediately embraced me and was just so friendly and supportive and encouraging. And he’s the one who introduced me to effectively the faculty member who would have become my mentor, Livi Vizzano. And Livi, you know, is, I mean, students love him because of his approach and his philosophy and everything, but he really is the only reason I’m here today and everything, my intellectual mindset and so on. But more importantly, he was just the person who really took care of me. He really looked out for me. He really was there as a mentor, as an advisor, and he was the supervisor of my master’s thesis and also was the chair of my PhD committee at the time. But yeah, so him and one of his students who is, was, you know, we’ve sort of drifted off in different paths in our lives and haven’t really talked much over the last maybe 10 or 15 years, but he had a student there named Kevin McCormick, who was a president of one of the Laurentian College or Laurentian University colleges. And Kevin was ahead of me in the PhD program, but he met me when I was an undergrad. And Kevin, honestly, without him, I don’t know what would have happened. He gave me my first job teaching.

Sam Demma
Wow.

Kevin Baker
He graduated before me and went up to Georgian, brought me up there to teach part-time, and he was amazing. And then just some others, like Claudio Duran at York was just another professor who, I loved him. He was like a father figure to me. He just, he really, yeah, just an amazing educator and taught me so much. And just, there were, I mean, honestly, everyone. I went to law school and, you know, there was a professor there, Mary Jane Mossman, who, you know, just, I don’t know, like these people, it’s like they have this ability to see through the baggage and the rough exterior. I was a very unpolished, I still am, but then I was a considerably unpolished individual. And the fact that they could see something in me and see some potential, even when I couldn’t see it myself, is I think an incredible talent. I don’t know how they do it, but they’re pretty consistently good at it. And it wasn’t just me. I got to witness it often. So anyway, and I’ve written a number of professors over the years, some who weren’t that impactful, but I’ve written them letters or emails that said, hey, you probably don’t even remember me, but I wanna tell you about this one time when you said something to me that just completely blew my mind and changed the whole course of everything that happened after that. And I find that just incredible, right? And they had no idea and probably didn’t think anything of what they were saying to me or doing, but it had such an impact that… I’ll give you an example. There was a guy who was a visiting professor from somewhere in the States, or maybe even Europe, And he was teaching a humanities course and it was pretty heavy humanities course on the Holocaust. And anyway, I was totally into it. I, well, it was pretty heavy stuff, but I really, really appreciated what we were learning. I was, you know, I was pretty ignorant about everything that happened. I mean, everyone knows the generalities, but we were deep into the details. Anyway, he had written a book about it and I’d asked him to sign the book. I just bought a copy and I said, yeah, you’re an author, I want you to sign the book. So, he signed the book for me and he wrote to Kevin, the most curious student I’ve ever met or something like that. And I didn’t know what to think of it at first, but after time I got to appreciate that was actually him complimenting me quite a bit. And yeah, anyway, so, you know, things like that, but.

Sam Demma
Where do you think your curiosity comes from and your interest in getting to know people? Because I mean, we had lunch and I noticed that every person we walked by you knew something about?

Kevin Baker
I honestly don’t know. So curiosity, I don’t know. I think that to some extent, curiosity is maybe a bit innate. I just think some people are more curious than others. I don’t think it’s a good or bad thing. It’s just a different approach or maybe, I don’t know.

Kevin Baker
Yeah, I’ve never really thought about that, Sam.

Kevin Baker
I mean, I think we can foster curiosity. I think it’s educators. Yep. You know, we need to do more of that. And so I think that it can be learned. Maybe I did learn it sort of passively through my upbringing and through other people I’ve met over the years, but I’m absolutely very curious. I mean even before I was going to school, I loved like trivia and games like that. It’s just something I always just love that stuff. So I honestly can’t answer where it came from. That’s fair. Yeah. Yeah.

Sam Demma
You mentioned earlier that the educators that had an impact in your life saw something in you and could see past the baggage. And I once saw a post on social media somewhere that said, imagine if tomorrow morning we woke up and the only thing people could see was each other’s souls. And it’s like there was no face and there was no colors and there was no nothing. How would things be different? And maybe it’s their abilities to just see people’s souls or like look past the human flesh, you know, like, I don’t know. But I’m always trying to provide the listener with like some sort of idea on how they can have a similar impact on the students that they serve. And from what you’ve shared so far, it sounds like giving of your time is a big one. It sounds like providing belief, like placing your belief in other people, even when they don’t see them themselves is a big one. How else do you think educators can build that relationship with their students?

Kevin Baker
Yeah, so I think that when I look at maybe how they approach things, and I see it often in faculty I work with now, and certainly the good ones. I would say that they refuse to be superficial about people. They tend to be, and maybe even a bit, Pollyannish. The great debate in psychology is always whether we’re born good or evil. I think educators generally have this predisposition that people have good potential. Everyone has great potential to be good and contribute. It’s their social responsibility, if not divine task, to find that good in people and to bring it out of them. hokey but I think that the educators that I’ve met over my life who are profoundly passionate about education and it’s not just a job, it’s really what they’re trying to do. They’re really trying to untap that potential in people. I think that’s just the key really. Then it’s not work, right? It’s just a challenge.

Kevin Baker
You know, they’re mining, right?

Kevin Baker
They’re mining for gold and they’re motivated by, you know, nothing, nothing gives me greater excitement than to see someone get it, right? And to do something with it.

Sam Demma
Is that what keeps you going now?

Kevin Baker
100%.

Sam Demma
As opposed to going down a different adventure?

Kevin Baker
Yeah, I mean, I was a practicing lawyer. I could have easily stayed doing that. And I’ve always, from my own personal experience, frankly, and then just waking up every morning since I’ve been doing this, I eased into education sort of after the teaching and then I practiced and then I came back to education, but not really as an educator initially. But so during that transition period, I was drawn back to the education side of things instead of the administrative side, mostly because I really do get great personal pleasure out of seeing growth in people, right? And seeing them, I jokingly refer to it as corrupting minds, right? Corrupting young minds. So, and that comes from my sort of, my philosophy around my intellectual area. But the idea is that, you know, I challenge students to think about things they take for granted, and to rethink them, and to think critically about everything, you know, whether it’s the American dream, or whether it’s around our belief that, you know, if you work hard enough, you will become a millionaire or whatever. We deconstruct all these sort of beliefs. When I teach or even when I’m administrating, but I’m working with students who are learning things, nothing, like my favorite day of the year is convocation. on the stage or I’m giving out diplomas if it’s my direct students and I’m just sitting there appreciating how much impact whatever it is program they finished successfully, how much it meant to them, the emotion, just the raw emotion of whoo I did it, I accomplished something, I didn’t even know if I could and I’m just sitting there beaming because I got to be a part of that. You know, and a small part for sure, but it’s such an amazing feeling. It’s addictive. It’s like, I don’t know, it’s like a drug or something.

Sam Demma
You mentioned that feeling an educator gets when one of their past students earlier like writes a letter to them and how you’ve written letters to a lot of educators in your life. For the educators who are just getting started and maybe don’t have those letters yet, what would you tell them in terms of encouragement or a letter you would give them verbally right now on this call?

Kevin Baker
Wow, so I would say to them, they’ll come, right? Don’t worry about the letters, they will come. And sometimes they won’t come, but you will have a feeling. None of this happens with just one individual. Individuals obviously have profound impact and we can actually have more negative impact potentially than positive individually. But collectively, we’re part of a machine that works to help improve people’s lives, and we can all contribute to that experience positively for sure. And so, you know, whether the letter comes or not is not really that important, but we have to assume every interaction we have with the student is a potential opportunity to help that student and give them a better experience. And, you know, we never know how that will be. And we may not know whether the student’s even grateful, but we can’t, I don’t think we’re looking for that kind of instant gratification or that immediate feedback. I think it’s seeing people later in their lives and you go, oh, yeah, you’re doing so well. And I have some students I keep in touch with and you just see them you see them advance in their careers they they do everything you know you can just clearly see that it worked you know their lives are better and different than they would have been otherwise and you’re just proud of that so that’s motivation enough. I’ve had students who’ve had incredible success, not because of anything I’ve done, I just people I knew over the years. And it’s such a rush to know, you see them on TV or you see them in the news and you’re like, oh man, that was one of my students and you’re just thrilled for them, right? So, I don’t know.

Kevin Baker
Yeah, I don’t think it’s always,

Kevin Baker
I mean, the letters can be moving if you get a letter. Yeah, it’s not a big deal, but I taught a course at Trent University that was very unorthodox in the approach. It was a bit of an experiment. I was just trying to do something very innovative and try and see how students liked it. And this guy wrote me, I don’t know, three or four years later saying, hey, I’m a teacher now and I’m using the gamification approach that I had adopted in this course. He’s like, I’m using it in my teaching now and the students love it.

Sam Demma
That’s so cool.

Kevin Baker
You know, you just had no idea he liked it even. At the time, it was just something I was playing with and trying to make my course more interesting and didn’t know how it really affected anyone. But here I am getting an email from this guy just randomly saying, hey, I liked it so much I’m using it now myself.

Sam Demma
Wow, that’s awesome.

Sam Demma
And you’re like, cool, right? Yeah, I guess you just, you show up and do the work and like you said, make the assumption that it’s making a difference and that is enough to continue to show up. And oftentimes the work you’re doing is not even seen, like planning the lesson for the next day, the night before, a couple hours, or working on the next assignment. And that all happens when you’re not sitting sometimes right in front of the students as well. I recently did a speech for early childhood educators with the YMCA in Brantford, in Hamilton area. And I shared this little story with them that really resonated. And it was an experience I had when I was in medicine out of Alberta. And it was early morning, it was the middle of winter, and I walked out to this rental car to go to a convention center. And there was this guy with a leaf blower. And I was like, what the heck is this guy doing in the middle of the winter with a leaf blower, you know? And then I see him and he’s blowing the snow off of all the cars in the parking lot. And it was like 7 in the morning, 6.30 in the morning. And I just couldn’t stop thinking about the fact that all the people who are going to drive those vehicles in the next couple of hours were sleeping comfortably inside the hotel and would have no idea that this gentleman walked the parking lot for two hours and blew all the snow off everyone’s vehicles. And it just made me think of education and how, like, if you’re an educator listening to this, that is you, like you are making a difference even if the people that you’re impacting don’t realize it. And if you don’t get that thank you handshake because, you know, at the hotel, those people were still sleeping. But if there is an educator listening to this, Kevin, and they want to just reach out to you and ask a question, what would be the best way for them to get in touch with you?

Kevin Baker
Well, honestly, I would encourage them to just email me probably, it’s probably the easiest. And I don’t know how you put that out there. Do you want me to just give it like verbally now? So yeah, I’m very responsive to emails and typically will respond to people the same day. I am on LinkedIn and if people want to connect with me on LinkedIn, I’m basically, as soon as I know you’re legit, I absolutely will connect with anyone who reached out to me there. So that’s another way to get a hold of me.

Sam Demma
Awesome. Well, this has been a fun, adventurous conversation, and I’m so grateful we sat down and made the time. Thank you for all the work that you do in education and will continue to do. And I hope we cross paths a few more times, whether on the podcast or in person.

Kevin Baker
Absolutely, and Sam, I appreciate you so much. And I’ve enjoyed this, so thank you for having me. And I’ve enjoyed this, so thank you for having me.

Sam Demma
You’re welcome.

Join the Educator Network & Connect with Kevin Baker

The High Performing Educator Podcast was brought to life during the outbreak of COVID-19 to provide you with inspirational stories and practical advice from your colleagues in education.  By tuning in, you will hear the stories and ideas of the world’s brightest and most ambitious educators.  You can expect interviews with Principals, Teachers, Guidance Counsellors, National Student Association, Directors and anybody that works with youth. You can find and listen to all the episodes for free here.

Rick Gilson – Executive Director of Southern Alberta Professional Development Consortium

Rick Gilson - Executive Director of Southern Alberta Professional Development Consortium
About Rick Gilson

Dr. Rick Gilson (@rgilson1258) started his teaching career in the fall of 1985. In addition to teaching, Rick has worked in school administration at the high school level for 15 years, the last eight as principal at Grande Prairie Composite High School before moving into Central Office. After one year as District Principal in Grande Prairie, Rick accepted the Assistant Superintendent position, focusing on Inclusive Education with Westwind School Division in 2013. In 2018, Rick joined SAPDC as the Executive Director. At work, he loves coaching young teachers, and new leaders and generally just helping folks grow. An avid reader, Rick shares passages and books frequently in Blog, Twitter posts and, most recently, the new ARPDC Podcast series Change Maker Conversations in Education.

Connect with Rick: Email | Instagram | Linkedin | Twitter | Facebook

Listen Now

Listen to the episode now on Apple Podcasts, Spotify, or on your favourite podcast platform.

Resources Mentioned

Grande Prairie Composite High School

Grande Prairie Public School Division

Southern Alberta Professional Development Consortium (APDC)

Football Alberta

Alberta Schools Athletic Association

rickgilson.ca

Tiny Habits: The Small Changes That Change Everything by BJ Fogg

Ryan Holiday’s Books

John Wooden’s Books

Above the Line: Lessons in Leadership and Life from a Championship Program by Urban Meyer

Andy Reid’s Books

The Transcript

**Please note that all of our transcriptions come from rev.com and are 80% accurate. We’re grateful for the robots that make this possible and realize that it’s not a perfect process.

Sam Demma (00:00):

Welcome back to another episode on the High Performing Educator podcast. This is your host and keynote speaker, Sam Demma. Today’s special guest is Dr. Rick Gilson. Dr. Rick Gilson (@rgilson1258) started his teaching career in the fall of 1985. In addition to teaching, Rick has worked in school administration at the high school level for 15 years, the last eight as principal at Grande Prairie Composite High School before moving into Central Office. After one year as District Principal in Grande Prairie, Rick accepted the Assistant Superintendent position, focusing on Inclusive Education with Westwind School Division in 2013. In 2018, Rick joined SAPDC as the Executive Director. At work, he loves coaching young teachers, and new leaders and generally just helping folks grow. An avid reader, Rick shares passages and books frequently in Blog, Twitter posts and, most recently, the new ARPDC Podcast series Change Maker Conversations in Education.I will see you on the other side.

Sam Demma (01:24):

Welcome back to another episode of the High Performing Educator podcast. This is your host, Sam Demma. Today, joined by a very special guest. His name is Rick Gilson. Rick, it’s a pleasure to have you on the show here today. Please take a moment to introduce yourself and share with everyone listening a little bit about who you are and what it is that you do.

Rick Gilson (01:44):

Well, thanks for having me on, Sam. Appreciate it. I apologize to the listeners in advance. I, I am in the final few days of that three week cold cough, flu thing that’s been going around the nation, so that was wonderful. And we’re recording just after Christmas holidays, so guess what? Those couple of weeks were like. <laugh>. Anyways, lifetime educator, coach. I’ve coached somewhere in the neighborhood of 70 teams, all total, the vast majority football. Taught for about 30 years up in the Grand Prairie area. Came down to Southern Alberta for about five years as a Assistant Superintendent in the West Wind School Division down the very southwest corner of Alberta. And currently I serve as Executive Director of the Southern Alberta Professional Development Consortium, which serves the 12 school divisions in the South in supporting the professional learning of the teachers down here. And I’ve been past President, well, President, past President of the Alberta Schools Athletic Association, and involved in that pretty heavily for a number of years as well. So, that’s it in a nutshell.

Sam Demma (02:59):

<laugh>, it’s a big nut. <laugh>.

Rick Gilson (03:02):

I am a big nut

Sam Demma (03:04):

<laugh>,

Rick Gilson (03:04):

Correctly stated. Sam <laugh>,

Sam Demma (03:07):

You, you have a wall of books behind you. The listeners won’t be able to see that. When did you start reading so many books and <laugh>? When did self-education become a very important part of your life, and and why did you prioritize that?

Rick Gilson (03:25):

Well certainly if any of my high school teachers are still around, they would say it definitely did not become an important part of my life until after high school. I, I would say that I, I was I’ve been an avid reader for quite some time and now with the advent of Kindle software, Amazon, and all of that, a little bit of an addiction. So I have many books in print, and then I use the Kindle app on my iPad, my phone, and my laptop. And I have probably, I guess around 1300 books or so on there. I haven’t read them all covered to cover. I don’t know that it’s always necessary to read a book cover to cover. but I have read portions of the vast majority and all of many, and just I, on my Twitter account, I live by the adage. The more I know, the more I know I need to know more. Hmm,

Sam Demma (04:27):

That’s amazing. Out of, out of the books you’ve read which philosophies have impacted your career as a teacher the most? <laugh>

Rick Gilson (04:36):

Well, that’s a, that’s certainly a big piece. I think e everything that I read that speaks of the value of the individual to try to draw the best out of people that you’re working with. I, I have a, a personal belief that we’re all sons and daughters of God, and so if we’re sons and daughters of God, we have the, a lot of potential <laugh> to say the least. And so look for those good things and, and so everything that can help with that. I, I’m kind of drawn to and, and that goes all the way back to the works of the stoics Ryan Holiday’s books have been a favorite in those recently. But also you go back into the coaching period of time, and I have an entire section of seven or so books of John Wooden’s and, and, and on and on and on with that.

Rick Gilson (05:37):

And there’s some books where, you know, sometimes you read the book and the book is awesome, and the teachings are awesome, and the author goes on to make some extremely poor choices long after they’ve written the book. And you’re kind of like, how come you couldn’t even follow your own book? <laugh> urban Meyer would be an excellent example of that. His book is, is Great above the Line, it says the title of that book. And I, I really enjoyed the teachings. We as a, a school board and and central office team used it as a book study one year, and then last year I thought, holy cow, urban, follow your own book for crying out loud <laugh>. Oh man. So, you know, sometimes we learn and sometimes we have to learn over, and but I think that’s kind of the piece of it there.

Sam Demma (06:27):

You mentioned your high school teachers would definitely know that your love for reading didn’t start in high school. would they have known that you would be an educator and a coach <laugh>? And, and where did that come from?

Rick Gilson (06:41):

You know, there’s a, it’s a little bit of a longer story, but my father coached my father was a high school graduate. My mom graduated from high school in her forties. and I grew up in Calgary through grade 11. And my father was coaching the senior volleyball team at Churchill in Calgary, so Winston Churchill. And as I came into high school, I tried out and made the junior varsity volleyball team, and certainly anticipated playing for my dad in grade 11. And as I came into grade 11 to try out for the senior varsity team, my dad quit coaching. Other things in his career impacted that. And the next thing I knew in grade 12, we moved to Edmonton and I’d switched sports and I tried out for football at a small high school in Edmonton called Harry Ainley.

Rick Gilson (07:33):

And I’m being facetious when I say small, so about 20, 2600 kids there today. But it was a little less than that at the time. And I played for a man by the name of Brian Anderson on the Har Titans football team, and was actually blessed. And I was kind of, I was his favorite. He kept me, he kept me very close to him on the sideline during the game. so I, I was blessed to learn a lot watching him and watching my teammates play and playing a little. And a few years later in August, I was working at a place called Prudent Building Supplies, making cement. And Brian came in to get a load of cement for his backyard, and he asked me what I was up to, and I told him, I’m going into education, start next week. And he said, you should come coach.

Rick Gilson (08:22):

And I was like, but I hardly even played. And he said, look, you backed up four or five different positions on defense. You were this on the scout offense, you did all these other things you should coach. And so I started coaching and long and short of it is when Brian was inducted into the Hall of Fame in Edmonton, not in the Sport Hall of Fame, but the Edmonton City Hall of Fame. I was blessed to be invited to be there with him. And when park was named him, I was blessed to be invited to join at the dedication of that sport park. And Brian, kind of, when my teams came down from Grand Prairie to play in Edmonton, he was there. So I owe a great deal to a coach that I didn’t really realize at the time in grade 12.

Rick Gilson (09:15):

And, and at that time, second year, grade 12, <laugh>, I got to play two years even really knew who I was. Mm-hmm. <affirmative>. So that was great. And I remember as we coached, as I coached the junior varsity at AIN Lee for the four years as at university, that as that came to a close my last year, we had a team that didn’t give up a single point all year. And I was coaching the defense and coordinating the defense. And we got into our last regular season game, and Brian was on the sideline, just had walked over from the senior practice and the other, we were winning handily and we had all the subs in, and the other team started to drive towards the end zone, and everybody wanted to finish the season without getting scored on. And so there was a lot of, hey, you know, put us back in coach from the starters.

Rick Gilson (10:09):

And I started to do that, and Brian said, I would’ve thought you might’ve learned a different lesson from your time on my sideline when I made this mistake. And so we, and I’m paraphrasing, I don’t remember the exact words. Yeah. But I called the starters back and I said, guys, we just gotta cheer these guys on. It’s a team record. We gotta cheer these guys on. And sure enough, the backups were able to force a turnover. And we didn’t get scored on. We gave up one point in the playoffs when on a punt return, our punt returner slipped just, just barely in the end zone. So that was it for the year. So that’s kind of how it goes.

Sam Demma (10:50):

It sounds like Brian enabled the potential in you or in some ways helped you see the potential in yourself when, as you described in high school, you barely even knew who you were especially in your grade 12 year. And you hold that belief that you know, we are all sons and daughters of God, and if that’s true, then we all have massive potential. How do you think Brian helped you see the potential in yourself and as educators, how can we help our students or the people in the, in front of us see their potential?

Rick Gilson (11:23):

You know, it was a combination of Brian and my dad <laugh>. I do remember my dad walking across the field when Amy had won a game quite handily and meeting Brian at midfield as the team was walking off, and I was walking off and kind of like, oh, oh, what’s that up to, up to you now? And dad had coached, remember he had coached a long time and he kind of pointedly asked, you know, when you’re winning 49, nothing, do you really need to keep the starters on the field? And so there was these conversations that took place between two adults in my life. And, and I had my ears open and, and kind of understood that principle from a, a long ways back. And I, I think the, the piece of it is you know, I graduated and moved to Grand Prairie, that’s a four, four and a half hour drive away from Edmonton and, and Ainley and, and just at different times, you, you touch base and run into each other.

Rick Gilson (12:22):

And as I said, when I brought my teams down, he would see, he would come watch the games and and even came up a couple times for exhibition games. I, I think it’s just the piece of being willing to mentor and support. And, and the same thing applies in an English or social studies class. That’s what what I taught is just try to see the best, see the potential. Don’t overreact to some of the behaviors that initially ob be there, or, or definitely don’t overreact to the, I can’t, you know, I don’t get, I, I’m not, I don’t think I can do, you know, if we, if we overreact to those and we don’t invite people to see the potential or invite people to see the possibility of themselves being able to do then we miss a chance. We miss, we miss, or they miss a chance, but we miss a chance to positively impact the trajectory.

Rick Gilson (13:27):

Like we, we never don’t impact the trajectory of, of those we interact with. I don’t, I don’t believe very much in neutral. Mm. you know, we, we might tip, tip the nose of the plane down a little bit or tip the nose of the plane up a little bit. But the idea that we can kind of pass through each other’s life and not do anything, I, I’m not so sure that I accept that notion. So if I’m gonna impact, I’d much prefer to impact your trajectory up, even if it’s something as simple, I say to the, the youth and the team, the students that I’ve taught or coached, certainly the youth I work with now, you know, if somebody’s got a name tag, talk to them and use their name, you know, and that’s at the gas station. The hotel doesn’t matter. wherever you are, if someone’s got a name tag and you can see the name tag, then use their name that’s gonna positively impact the trajectory. And it’s also gonna make you a little more responsible for how you interact with that person. Cuz they’re not just a, they’re not just a nobody that’s Steve, or that’s jazz meat or whatever the case may be. And it’s okay if you don’t pronounce it perfectly. They, they’ll tell you, if you ask honestly, sincerely how to pronounce it, they’ll tell you and they’ll appreciate it. Mm-hmm.

Sam Demma (14:51):

<affirmative>, I’ve read about the importance of using people’s names in the book, how To Win Friends and Influence People when I was 16 years old and it, I, I bought the book from Value Village. Mm-hmm. <affirmative>, which is a local thrift store near my house. And Value Village had, and they still do, they have this book purchasing system where if the book is listed for 7 99 or under, their price is 99 cents. And if the book is between 7 99 and 1499 sticker price, then their price is a dollar 99 in the store. And if it’s over 1499, then their price is 3 99 or something like this. And if you buy four, you get the fifth one free. And I remember I picked up that book from Value Village and I read the chapter that was all about the importance of using people’s names. And I went back the next time to buy some new books.

Sam Demma (15:45):

And after I picked out four or five books, they were all non-fiction. And some of them were biographies. Most of the sticker prices were 1499 and above, which meant in their system it would cost a few dollars per book. And when I got to the cash register, it was the first time I had become conscious of this idea of trying to address everybody, not just the people I knew, but total strangers to me by their names. And she had a name tag, I can’t recall her name now because it’s been many years, but I did use it. And she went down from typing or punching in buttons on the calculator to looking at me. And she paused for a couple seconds and said, do I know you

Rick Gilson (16:23):

<laugh> <laugh>?

Sam Demma (16:25):

And,

Rick Gilson (16:25):

And I said, you do now

Sam Demma (16:27):

<laugh>. I said, I said, no, but I, I would love to meet you. You were talking now. And we started talking and one question led to the next, and I found out that her daughter went to a neighboring high school, was in the same year as me. And before I knew it, we had a great conversation and she scanned all the books through as 99 cents and they were all supposed to be four or $5 each. And I didn’t use her name with the intention of walking out of there with less expensive books, but it was interesting to me because I was like, wow, I had a better experience, she had a more pleasant experience and I got some great books and a good deal <laugh>. and I think that was the first time I was introduced to that idea. What, what other tiny habits do you think are impactful in our everyday life? whether as an educator or just as a human being.

Rick Gilson (17:17):

Now, did you pick Tiny Habits? Cuz it’s the book right Over my shoulder here behind me is that I did

Sam Demma (17:22):

<laugh>.

Rick Gilson (17:22):

Were you, were you picking the low hanging fruit here?

Sam Demma (17:24):

<laugh>

Rick Gilson (17:26):

First, let me say that. I don’t always get free books <laugh>, but by using names, I don’t always get a reduction on my meal or anything like onto that. but I do get a smile mm-hmm. <affirmative> and, you know I could tell you just at an, an Italian grocery in Calgary, I, the lady didn’t have a name, so I asked her her name name tag. She had a name of course, <laugh>, but she didn’t have a name tag. So I asked her what her name was, she told me. And I said, well, that’s awesome. Nice to meet you. what’s been the best thing of your day today? And she paused for a minute and she said, well, you asking me my name? Hmm. And, and she’s got a smile. And actually that caught me off guard. That ac that kind of hit like a little bit of a sledgehammer, you know, and you’re like, whoa.

Rick Gilson (18:17):

But that, that was like a pleasant sledgehammer, I should say. Yeah. <laugh>, you know, so it just bounces back and you’re, you’re off having a great day. And I guess that segues a little bit. Tiny Habits is a, is a fantastic book. I don’t know that you meant for me to talk about the book, but the author is BJ Fogg, a professor at Stanford University, and one of the tiny habits there that, that I have been practicing now come up here in February, it’ll been two straight years where it’s called the Maui Habit. And basically every day on Maui is a great day, right? And so we all get outta bed pretty much the same way. When I speak with larger groups, I’ll, I’ll actually ask them this, say, you know, is there anybody here who gets outta bed hands first? And they kind of look at me like, no, I mean, obviously we all swing our feet out of the bed and you, and you stand up.

Rick Gilson (19:12):

And so the Maui habit is that as you put your feet down, you think a little bit about your day. And as you stand up out of the bed, you say out loud, today is going to be a great day. And then you celebrate. And, and that’s the principle behind Tiny Habit. You know, what’s the trigger? The trigger is your feet hitting the floor? What’s the action? And then what’s the celebration? And the closer your celebration is to the action, the more likely the habit will last. Hmm. And so, and, and I mean, I get up usually quite a bit earlier than my wife, and so I whisper it <laugh> and you know, the celebration can be a little shoulder shimmy or whatever it is you wanna do. It’s your choice. You decide your celebration. but I do believe in, you know, that it just states where you’re starting your day, even a day that’s filled with meetings you don’t necessarily want to go to or meetings you, you’re not really looking forward to.

Rick Gilson (20:19):

It still states that, and plants in your mind that seed that today is going to be a great day. Not necessarily all of it, but on the whole, it’s a great day. And of course, any day that we’re above the ground as opposed to six feet under the ground, you know, it’s a good way to take a look at things. But so, so that’s, that’s one that carries me through and, and trying to be somewhat optimistic. I, I think folks might suggest sometimes I’m overly optimistic, but trying to be optimistic is a good way to go. About your day beats the heck out of being a woe is me.

Sam Demma (20:59):

Hmm. There’s a, the spiritual teachers named Sat guru, and I often listen to some of his YouTube lectures, and I find his, his preaching, but also his concepts very applicable. And one of the things he often says is, you know, you came here with nothing and you will leave with nothing, which means that most of what happens while you’re here on Earth puts you on the profit side, doesn’t it? And not on a financial standpoint, but from a life experience standpoint and, and what you experience while you’re here. and it’s, it’s often a reminder for me to try and find the gratitude in everything that occurs and unfolds mm-hmm. <affirmative>. And I think it really resonates with that idea of starting the day with the intention of today is gonna be a great day. And the Maui habit is that because of like the actual state of Hawaii? It’s

Rick Gilson (21:53):

<laugh> Yeah, it, it, well, no, yeah, it, it’s the island in Hawaii, Maui. Okay. And, and it’s literally BJ fa like I’ve been to Maui many times some, several times with all-star football teams from Alberta. Oh, nice. And yeah, there’s a, that’s a good way to spend 10 days in early August is with a bunch of high school football players practicing in the morning and scrimmaging against Maui area teams. It’s great. but yeah, he just, he, he lives in Maui and he just says, Hey, you know, it’s a great, it’s, it’s hard to get up in the morning in Maui and say, oh man, this is terrible. Mm-hmm. <affirmative>. So just, that is, that’s the name that he applied to the habit, and it’s called the Maui Habit. And, and I don’t mind sharing that habit with anybody that that asks, you know, so that’s the story behind that. But, you know, we, we take with us into the next life, everything we learn and everything we experience in this life. And yeah, I think it was, I don’t know, it might have been Denzel Washington, it said you know, your hear isn’t followed by your Brinks car with all the rest of your stuff and everything else, you know, we don’t have that. So

Sam Demma (23:08):

Yeah, there’s a powerful Denzel Washington speech at Dillard University mm-hmm. <affirmative> that I find very refreshing and invigorating to watch. And one of the, one of the lines he says is, I hope you kick your, I hope you kick your slippers under the bed. So you have to bend down to grab him when you’re down there, stay on your knees and say a quick prayer of gratitude, <laugh>. And it’s a great, it’s a great speech. who are some of your biggest influences, or it sounds like your coach and your dad were two of them as you were going through school, and even when you started your career as an educator. Is there anyone else that you think had a big impact on your philosophy?

Rick Gilson (23:51):

Well, I, I, I would be remiss if I didn’t, it’s not, yeah. I would be remiss if I didn’t say that. I’ve been richly blessed by my opportunities to study the gospel of Jesus Christ, you know, and to try to live the principles that are taught there. I do believe in the principle of eternal life and things of that nature. And so those are pieces I’ve had significant leaders in church and in, and in athletics throughout, throughout my life. I think I’m, I’m inspired by just, just like me, fellow everyday ordinary folks who are, are working through the challenges of raising a family trying to trying to work when, you know, we all want our children to be born perfectly healthy and stay healthy. I have colleagues who have, you know, had a young son diagnosed with childhood leukemia, and they, and they lose that young son far, far, far too early in that life.

Rick Gilson (25:05):

And watch how they’ve handled that. And, you know, you just keep your eyes open for people of character. And I, I don’t know that names are important. Yeah. you know, you’re, I’m inspired by some of the athletes that I’ve had the good fortune of coaching. I was a young man by the name of Jeff Halverson that played football for me up in Grand Prairie and went on to play football for the Okanagan son. And the thing about Jeff is in my high school memory, I think he scored somewhere in the neighborhood of 40 touchdowns. And, and I never saw him do anything except toss the ball to the referee and then go celebrate with his teammates. Hmm. You know, no matter how big the game. And he went on to play for the Okanagan Sun and was having a record shattering, not just record breaking, but a record shattering season rushing and scoring and, and all the rest of it.

Rick Gilson (26:04):

And 2004. and, you know, I’d phone him and, you know, how, how did the game go? And that, and he would talk about these teammates. He even would talk about former high school teammates who were playing for Victoria at the time, and Uhhuh <affirmative>, he talked about how they did, and he talked about how his teammates did and, and all that sort of stuff. But you couldn’t get him to, okay, but how many carries did you have? Or how many yards did you get? Or, you know, and, and he, he didn’t bother to ask, cuz if he didn’t wanna tell you that that was fine, you know, you could read about it the next day in the paper or whatever the case may be. Unfortunately, he away suddenly at practice that in that record breaking year he still led the nation in Russian, even though he passed away in the first week of September. Wow. And but he just was in all my experiences with him just a ton of fun to coach and, and work with. But he wasn’t perfect, you know, he didn’t do well in Calm ever <laugh> the career and life management course that you had to have to graduate. Yeah. and it drive me crazy in that regard, <laugh>, but you know, they’re there, they’re, there are people to learn from all around you. I mean, Sam, you, you are how old?

Sam Demma (27:27):

 23 now.

Rick Gilson (27:28):

Yeah. So you’re 23 going on 50 with your reading and like you’re an old soul kind of bit. You know, you’re, your thirst for learning is inspiring. You know, you’ve watched these, you’ve watched those, you’ve, you’ve read some of Wooden’s work. You, you’re keeping your eyes open and you’re learning and you’re receptive to learning. Well, that’s a great example. And anytime you see that with anybody around you, people who are curious and thirsty and desire to learn a little bit more, I, I like wor learning and working with those kindred spirits.

Sam Demma (28:05):

Where does the curiosity come from? Because I think I’ve noticed it in other people too. And it’s inspiring for me as, as it is for you, even when I’m speaking with you, I, I am energized by the conversation and excited to hear your ideas and where they’ve come from. But where does the curiosity come from for you?

Rick Gilson (28:27):

Let me ask you to finish this sentence. Just snap snap, right? You can lead a horse to water, but you can’t make him

Sam Demma (28:33):

Drink

Rick Gilson (28:34):

<laugh>. Okay. Everybody says drink. And, and I get that, and I always say thirsty. Hmm. You see, if you can help a horse be thirsty, they’ll drink. And, and so the same, it’s the same piece with, with our work with each other, you know, curious and thirsty. Think of those things together. If you’re curious about something, if you have a, an appetite to learn, then, then you just need some folks who will bump you a little bit with, Hey, have you heard of this? Or, take a look at this. Or, or, here’s that. Like you talked about Denzel Washington’s commencement speech at that particular university. He’s done three or four. And you know, if we just, if you and I just right now said to folks, Hey, around commencement time, it’s a pretty good time to go on YouTube and do a search. You won’t find all of the commencement speeches that are on there, great <laugh>, but you will find some. Yeah. And you’re going to learn something from those. And, and, you know, you can take a look at that. it, it’s the same around sharing, sharing books when someone says, oh, you know, I really wonder about, or I’m struggling with. And you’re like, well, you don’t have to read the whole book, but take a look at this, you know, and, and be willing to share. those, those are kinds of pieces that can help you get there. But it’s,

Rick Gilson (30:10):

It’s the idea of inviting people to think about the possibilities or letting yourself think about the possibilities. And you can do this, you can learn this DIY is, you know, that whole do-it-yourself world. well, accepting responsibility from my learning no matter what that might be, and then being open to the notion that other people are putting things out there for us to learn. And by reading about them, talking about them, thinking about them, and sharing them, we’re spreading a good word whenever we can.

Sam Demma (30:56):

Hmm. I think it’s really fascinating that you’ve taught a lot, but you’ve also coached a lot. I’ve interviewed a lot of educators as well, who speak very highly about the connections between athletics and education and just teaching and mentoring in general. I’m curious from your perspective what are the connections between coaching and teaching?

Rick Gilson (31:24):

I don’t think you can be a good coach without being a good teacher. Hmm. It, it’s interesting to me that I don’t know, I think it’s this book here. I’m, I could be wrong.

Rick Gilson (31:44):

It’s called Mastery Teaching by Madeline Hunter. And it might not be the right, right book, but there was a time when Andy Reid, the head coach of the Kansas City Chiefs, had a teaching book like unto this, and it might be this one that he gave all of his assistant coaches when they came on. And, and his whole premise was, if we can’t be good teachers, we can’t be good coaches mm-hmm. <affirmative>, because that, that’s, those two things are 100% interwoven. Now, what are you coaching for? That’s a key piece in and of itself, right? Like, I always prefer to win, but in, in everything, like, I, I like winning, I like winning a lot, but it was incredibly important to me that we won the right way when I was head coach up in Grand Prix. And so the notion that, that we can and must be good sports in how we win.

Rick Gilson (32:48):

So we won a lot of championships, but we also were blessed to win a lot of league most sportsmen, like team awards voted on by the other teams. Mm-hmm. <affirmative>, you know, which is, which is kind of gratifying. It’s the same pieces as I would say to my, my players. I would love for you to go on and play junior and university football and go to the pros and fortunate enough to have a few who got that far from Grand Prix all the way to the CFL and, and coached some other kids on Team Alberta teams and national championship teams and things of that nature that some even played in the nfl. but if you’re not a good father, a good husband, a good employer, a good employee, then I didn’t succeed as a coach or, or a teacher, you know? And so with the teacher side, it’d also be, you know, I was mostly coaching guys, but when I, I did coach a couple of girls basketball teams, it’s the same piece.

Rick Gilson (33:53):

Just change the gender roles and all the rest of it. But again, you can be the best athlete you can be, but if you’re not a good person, so I, I take a look and we never know everything about somebody, right? But you, you take a look and you watch someone like a Steph Curry and how he carries himself and how he carries himself with his family. Right Now, I’m, I’m quite taken by coach Robert Seller of the New York Jets. I watch a lot of his press conferences. I am very intrigued by his thought process. And he made a comment early last year in his first year of coaching at the as head coach of the New York Jets that in the end, I, I could look it up, but I’m just gonna paraphrase on it. Yeah. At the end of every day, there is a game film of that day, and you, you and I, there’s a game film of our days too.

Rick Gilson (34:52):

And the truth is told in watching that game film, you can’t hide from the game film. And again, I’m paraphrasing, paraphrasing this statement here, but the, our game film of our life and game film in football is incredibly important <laugh>, right? But so our, our game film of our day and our interactions with all the people that we interacted with and our efforts to do things and learn things that game film does not lie. And, and that’s us, that’s just on us. It does, you know a coach looks at a game film and says, how come I can see you speed up right here on this play? Why weren’t you already going as fast as you could go? Hmm. Well, and when we look at the game films of our days, you know, what did we do with those days? Now that doesn’t mean there’s not leisure time and everything else. You’re not meant to be frantically going about day to day 20 24 7. And remember that Sam <laugh>,

Sam Demma (36:00):

I I was gonna say right before the break, I was imparted with some great wisdom over email by a gentleman named Rick Gilson <laugh>

Rick Gilson (36:07):

On the

Sam Demma (36:08):

Same, on the same topic of moving, moving quickly, but not being in a hurry. <laugh> ghost.

Rick Gilson (36:16):

Yes.

Sam Demma (36:16):

Oh, sorry.

Rick Gilson (36:17):

Be quick, but don’t hurry.

Sam Demma (36:19):

Don’t hurry. Yes.

Rick Gilson (36:20):

And go slow to go fast. Yep.

Sam Demma (36:23):

That’s so true.

Rick Gilson (36:24):

Both John Wooden’s statements.

Sam Demma (36:26):

I was listening to a interview with Mike Tyson, and he was reflecting on his journey as a fighter and controversial individual. but he was telling the interviewer that one of the reasons he loved boxing was because it showed him the truth. And I think what he meant by that was when you stood in the ring whether you did the, you did the required re required training it showed when you, when you started the fight, because if you didn’t, you weren’t prepared. And you couldn’t run from that truth once you stepped into the ring. And I think it’s the same for all sports. There’s no shortcut. You either took the ball to a field and kicked it a thousand times or you didn’t. And once you step on the field and the whistle blows, that effort shows. so I think it’s a, a cool analogy for life, because for me, when I was growing up as an athlete, it always reminded me that there were no shortcuts.

Sam Demma (37:27):

And if I wanted to improve, I could, but I had to put in the, the effort and the, and have good coaches, and was blessed to have some amazing coaches. many of which, I mean, I’m not playing professional soccer today, but many of which really impacted just my personal philosophy. I had one coach who, it was a principle that all of our shirts were tucked in, and it was so much of a principle that if during the practice someone’s shirt fell out, he would blow a whistle and start looking around the room, or looking around the field silently until we all checked our shirts to see if ours was the one that fell out <laugh>. And he would wait for us to tuck the shirt back in before practice continued. And there was a cobblestone pathway down to the field. And if you had walked on the grass and he saw you walking down the grass, he’d wait until you got right up to him to shake his hand before telling you to young man, please walk back up the Cabo Sloan pathway and walk back down.

Sam Demma (38:22):

He had the principle of shaking every coach’s hand before leaving the field, even if you didn’t know the coach’s name, or they were the coach of a different team. and it’s funny, it’s been years, but all those things still stick so freshly in my mind, and I think have really helped shape my own discipline and philosophies in life. So I, I think you’re, you’re absolutely right. You can’t be a good coach if you’re not a good teacher, but if you are a good teacher and a good coach, you not only help students or young people with their athletics, but you shape the people they become. And I think it’s a really big responsibility.

Rick Gilson (38:57):

Yeah, it is a big responsibility. I, I’d say you, you, you can’t be a good coach without being a good teacher. You also probably can’t be a good coach or a good teacher without being a good learner. Hmm. you know, so all of those things are combined, and you also gotta remember every time you coach, you’re, you’re coaching your team, but your team doesn’t play against itself. I mean, it does to an extent, right. There is a, there is an element where you need to be your best. You Yep. Let the other team take care of themselves, but the other team is, is populated with the same age. They, the other team is populated by a group of young men or young women who have parents and loved ones. Like they’re not an alien. You’re not, you’re not playing against an alien. Yep. Right?

Rick Gilson (39:58):

And so any notion that they’re somehow not worthy, Hmm. That’s when, you know, I’m, I’m more than happy to have that debate discussion with anybody. You know, you, the pre-game talk where the coaches like you know, they’re this and they’re that, and they’re this. I can, no, I cannot abide by that. It’s like, why? They’re, they’re not demons. They’re other people with their dreams and aspirations and everything else. And play the game. Play as hard as you can. Like, I’d say hit ’em as hard as you can. Pick ’em up, test them off, tell ’em, good job. Go next game, next play. Hit ’em hard as you can. You know, you gotta play your best. You gotta do your best. But they’re young men or young women just like you with dreams and aspirations, just like you, they have parents, they have families. They might have had a crappy breakfast this morning, just like you did what, whatever the case may be. Yeah. Right. But we’re somehow, we’ve got to get back to where we see that we are the human race, but we’re not in a race against each other. And this, we can do better than we’re doing. we’re not sliding over into a politics conversation right now, but as a society, we can do better. Mm.

Sam Demma (41:25):

I love that. If you could, if you could travel back in time with the, you’ve had coaching and teaching and walk back into the first classroom you taught and tap yourself on the shoulder and impart some wisdom on yourself, not because you, you know, needed to hear it, but you think it would’ve been helpful to hear this when you were just starting in this industry. and in with this vocation, what would you have told your younger self?

Rick Gilson (41:55):

 first off, I would apologize to the students that I had in the, in the first 5, 10, 15, 20, 25, 30, 35 years of my career, <laugh>. because each year I hope there’s a better me, and definitely most definitely when it comes to assessment talking from an educator point of view in terms of grading and marking and evaluating and all of that I didn’t do it differently from other people, but I think collectively in the eighties compared to 20 22, 20 23, what, you know, what I, what I know now, I would do all of that very differently, which spills over into coaching and spills over into leadership. you know, the, the, the simple fact of the matter is life is, and I’ll use the education assessment term formative, and there isn’t half as much about education that is summative as in, here’s your grade, and now we’re over that.

Rick Gilson (43:08):

That’s nowhere near as important to me now as it was made to seem important then mm-hmm. <affirmative>. and, and I think that’s probably the biggest piece. I think standardized exams and all the rest of those things, man, I’d put ’em all the way over there and just say, go away. you know, so, and like I said, I’ve done administration all the way through principal central office, the whole bit. It’s, it’s just not the piece. I didn’t get a 79 yesterday, you know, on whatever it was that I was assessed on. I don’t think I’m going to get a 79 today either. But that doesn’t stop me from reflecting on how I worked and how I did and how I interacted and how well I listened when my super amazing all-star best in the world wife was speaking. you know, I, I think that, that, those are big, big pieces that I’d do entirely different on the restart.

Sam Demma (44:19):

Thank you so much, Rick, for taking the time to chat. This has been a really insightful conversation. I thoroughly enjoyed speaking with you and hope that we can maybe turn this into a series and do a couple more parts. <laugh>

Rick Gilson (44:31):

<laugh>

Sam Demma (44:32):

I, I really appreciate you making the time to have this conversation. And if an educator is listening to this or a coach and they wanna reach out and ask you a question, share an idea, what would be the best way for them to send you a message?

Rick Gilson (44:46):

Well I’m on Twitter at @Gilson1258. My email is the one that’s gonna last for the longest. It’s probably rick.gilson@sapdc.ca. And rickgilson.ca is my blog and, and things. I’m not a, as a daily, a blogger or as frequent a blogger as I’d like to be. but perhaps that’s next in life. We’ll see. But so there’s all those ways to get ahold of me and we’ll go from there.

Sam Demma (45:23):

Awesome. Rick, thank you. Thanks

Rick Gilson (45:24):

Very much. Thank you very much, Sam. look forward to meeting you in person when you get out west here in your Canada-wide journey that you’ve got on Tap <laugh>, and look forward to working with you more in the student leadership piece moving forward. So keep it going. Like I say, you’re, you’re young, but boy oh boy, you are thirsty and that’s really fun to see. So keep it going, <laugh>.

Sam Demma (45:47):

Thanks Rick, I appreciate it. And we’ll definitely stay in touch.

Rick Gilson (45:50):

Take care.

Join the Educator Network & Connect with Rick Gilson

The High Performing Educator Podcast was brought to life during the outbreak of COVID-19 to provide you with inspirational stories and practical advice from your colleagues in education.  By tuning in, you will hear the stories and ideas of the world’s brightest and most ambitious educators.  You can expect interviews with Principals, Teachers, Guidance Counsellors, National Student Association, Directors and anybody that works with youth. You can find and listen to all the episodes for free here.

Tracy Beaulieu – Administrative Support Leader

Tracy Beaulieu - Administrative Support Leader
About Tracy Beaulieu

Tracy Beaulieu is an Administrative Support Leader for the Public Schools Branch in Prince Edward Island. She has a passion for teaching and learning and brings 19 years of experience as a school administrator to her current role. This background has allowed her to render advice, guidance, and professional training to help administrators succeed in their complex roles – as instructional leaders and operational managers.

In addition to working with those directly in the role, she teaches the province preparatory course for aspiring leaders. Providing a safe, welcoming, and caring learning environment has always been a priority for Tracy. In 2012, her school received national recognition for welcoming new students and families to kindergarten.

Two years later, she received Canada’s Outstanding Principal’s Award after being nominated by the staff for her commitment and focus on character education. She believes neither of these would have been possible without an amazing staff who believed in students.

Connect with Tracy: Email | Instagram | Facebook

Listen Now

Listen to the episode now on Apple Podcasts, Spotify, or on your favourite podcast platform.

Resources Mentioned

Public Schools Branch – Prince Edward Island

Canada’s Outstanding Principal’s Award

Dr. Seuss Books

Who was Terry Fox?

Empty Your Backpack by Sam Demma

The Transcript

**Please note that all of our transcriptions come from rev.com and are 80% accurate. We’re grateful for the robots that make this possible and realize that it’s not a perfect process.

Sam Demma (00:54):

Welcome back to another episode of the High Performing Educator Podcast.

Sam Demma (00:58):

Today’s special guest is Tracy Beaulieu. Tracy Beaulieu is an Administrative Support Leader for the Public Schools Branch in Prince Edward Island. She has a passion for teaching and learning and brings 19 years of experience as a school administrator to her current role. This background has allowed her to render advice, guidance, and professional training to help administrators succeed in their complex roles – as instructional leaders and operational managers.In addition to working with those directly in the role, she teaches the province preparatory course for aspiring leaders. Providing a safe, welcoming, and caring learning environment has always been a priority for Tracy. In 2012, her school received national recognition for welcoming new students and families to kindergarten.Two years later, she received Canada’s Outstanding Principal’s Award after being nominated by the staff for her commitment and focus on character education. She truly believes neither of these would have been possible without an amazing staff who believed in students. I hope you enjoy this insightful conversation with Tracy and I will see you on the other side.

Sam Demma (02:01):

Welcome back to another episode of the High Performing Educator Podcast. This is your host and youth speaker, Sam Demma. I’m here with a very special guest today. She was introduced to me by a past guest. Her name is Tracy Beaulieu. I’m gonna give her an opportunity to introduce herself as well. Tracy, welcome to the show. Please, share a little bit about your yourself.

Tracy Beaulieu (02:23):

Hi. Thank you Sam. I appreciate you having me. As you said, my name is Tracy Beaulieu and my role is an admin support leader on Prince Edward Island. So basically what I do is I’m the contact for a number of schools. I have 20 of them. Typically the elementary schools. The contact for any of the administrators if they have any questions or need support helping their teachers or helping students, I’m kind of their go-to person.

Tracy Beaulieu (02:55):

That is a very special role. <laugh>.

Tracy Beaulieu (03:00):

Interesting.

Tracy Beaulieu (03:01):

It’s a lot of support. What got you into education? Did you know growing up that you wanted to work in this industry?

Tracy Beaulieu (03:09):

Absolutely. I actually knew since I was a little kid, that was kind of the same, the thing that was in the books that your parents keep that say, What do you wanna be when you’re in grade one and two? And teacher was always it for me. Ironically, I never wanted to be an administrator and I found myself in that role at a fairly young age. I was only 27 when I became a vice principal. And really only then did I become a vice principal because I had the administrator’s course as part of my upgrading my education. And I was in a small rural school and they needed help and I was asked, I didn’t want to take it on because that would mean that I would be the vice principal of some of the teachers who had actually taught me when I was in school.

Tracy Beaulieu (04:03):

So it was a little awkward, but they were fantastic and gave me a lot of support. So then I never wanted to be a principal. And ironically people then started reaching out and encouraging me to take on the role, but it was actually a student that made me finally make the decision to become a principal. It’s a neat little story. I was just driving down the road, I was going to pick up a sub for my kids and I saw a sign and it basically had said, the signs are there, you just need to listen. And I was like, Oh yeah, sure. And then I get to the place where the sub is and it’s a student and he came over and was happy to see me and said, Are you gonna be the new principal? And I said, No, I don’t think so. I love teaching kids too much. And he said, But you still teach me. You teach me when I’m in the office to make better choices. And I thought, Wow, okay, there’s a bit of a sign. So that’s how I got into administration. But basically my journey has been because other people were tapping me on the shoulder and saw something in me that I may not have seen in myself. And I’m grateful for them for doing that and I hope that I can do that for others as well.

Sam Demma (05:28):

Did you say your first role in admin was at 27?

Tracy Beaulieu (05:31):

Yes.

Sam Demma (05:32):

What was that experience like? Did you ever find it as a young person? I’m 23 and sometimes I have these situations where I’m dealing with individuals who are older than me twice my age. <laugh>, yes, have. How was that experience? Did you ever have any weird situations being so young in that role or what was it like for you?

Tracy Beaulieu (05:54):

Do you know? I anticipated that it would be really awkward for me. I honestly did the first staff meeting where I knew it was gonna be announced that I was the vice principal. I was quite nervous because as I said, I had a couple of people on staff. It wasn’t a very big staff either who had taught me, but they were actually quite remarkable. They were happy for me and I was very lucky because as awkward as it was for me, they made it easy, impossible for me. They were my support and they all shaped me into who I was as an administrator and I was very grateful. The biggest challenge I think for me sometimes would’ve been with the parents, if there was an issue with that, with a student, they would look at me and think, Well, I’m older than her and what does she know?

Tracy Beaulieu (06:55):

Kind of thing. But I’ve always been about making connections with kids. I preached from that time on that it’s okay to make mistakes. That’s part of our learning. And just because you’ve made a mistake doesn’t mean you’re a bad kid. And that’s what some of them would take it as. So I was lucky that I had a lot of the parent support with that as well. But I think it’s a lot because you start off telling them that their kid’s a good kid and that you actually really like their kid. We’re just gonna work together to help them make better choices next time.

Tracy Beaulieu (07:32):

Let’s talk about making connections with kids. When you were in the classroom and even in the administration roles and even in the roles you’re in today, how do you make and build a connection with a young person? How do you think that actually happens?

Tracy Beaulieu (07:48):

Well, first off, I think they have to know that you like them and it has to be genuine. Kids are very good at a very young age at picking up if you don’t really mean it. And kids are really good at knowing how they can control you if you let them <laugh>, ask a two year old as well. So it’s about giving them some of those boundaries that they do need, but having fun with them, it’s about being interested in them beyond the classroom as well. So I would go to some of their sporting events and watch them there and they would be excited to see you at their sporting events. I would go to their music festivals when I was able to and just being part of their life beyond the school. And then to laugh and joke with them as well and to have fun, then they want to do good for you.

Tracy Beaulieu (08:50):

And that’s the biggest thing. Kids, I guess I’ll say that I was at a conference and it was out at B and Chief Cadmus had actually made this comment and it resonated me because I believe it so heartedly it’s show people your heart before you expect their hand. And that really resonated with me and it’s about the connection piece. Kids won’t learn unless they know you like them. So making those relationships is so, so important and letting them know that they are valued and they mean something and they have all kinds of potential. And part of that learning is it’s about making mistakes because you want them to know that they can trust you and they can be safe to make some mistakes with you and you’ll guide them through.

Tracy Beaulieu (09:47):

I think in education, our mistakes are amazing learning opportunities and in life in general, if we choose to reflect on them and learn from them, they can be these amazing professional development moments in our professional journeys and also in our personal lives. And I’m wondering, in your journey throughout education, if there are any mistakes, but we’ll call them learning lessons that you found really impactful personally that you think other educators could benefit from hearing cuz they might be going through something similar.

Tracy Beaulieu (10:22):

I think one of the ones that kinda stands out for me, as I mentioned, I was in a small rural school when I first started and the school was actually in the community I grew up in. So that was my kind of discourse. And then I went to another school eventually that was a larger school and it had more complex needs in that school and those students and that environment actually kind of awakened me to a mistake that I was holding in my head and that’s that everybody kind of had a similar background and experience to myself. We talk a lot about diversity, but I think to that point, my mind on diversity was more about okay, if it’s a different culture, a different language or that type of thing. But they taught me that we are diverse even with the same socioeconomic background, even the same gender and race.

Tracy Beaulieu (11:28):

So that was a big learning for me and it was kind of an eye opening thing. So I learned that I had to talk to even my whole staff about the fact that we have these invisible backpacks that we carry and we don’t hang those up on a hook when we get into this school. They stay with us all day long and it’s not to make assumptions that people’s stories and what they’ve been through based on what you have experienced and been through. So that was a big kind of mistake or learning for me is and making assumptions that really weren’t accurate.

Tracy Beaulieu (12:08):

I often tell people just because you can’t see someone’s backpack doesn’t mean they’re not carrying something that nothing about.

Sam Demma (12:16):

Absolutely.

Sam Demma (12:17):

It’s funny, I actually, I just wrote a book called Your Backpack <laugh>.

Tracy Beaulieu (12:23):

That is so cool.

Sam Demma (12:25):

So the connection is so immediate and visceral for me with that in mind that every student and every human being walks through life with these invisible backpacks. How do we get to know what’s in a student’s backpack? Is it by asking them questions or how have you got to know what your students were carrying when you were in their classrooms?

Tracy Beaulieu (12:51):

Yeah, it was about asking questions. I was usually at the elementary level, so sometimes it was making connections actually with their parents as well. So many people find it difficult to come into a school environment if they didn’t have a positive experience growing up. So it it’s about making your building a welcoming and safe place for parents as well as students and really listening to their story. So we can always ask questions, but if we’re not genuinely listening, it’s not going to amount to any sort of understanding of what they’re bringing with them. And it’s about building that trust and letting them know that they can come and talk to you and share things with you. It’s the basis of everything. And then it’s starting to really understand for me, if kids were making choices that weren’t the right choices, it was really staying in tune to the fact that there’s an underlying reason why this is happening right now and they deserve to have me help them get through that in any way that I can.

Tracy Beaulieu (14:11):

So it is about building the trust and making connections and making a safe environment and then truly listening to what their story is because those little ones may not even know what is beneath that emotion that they’re feeling. And it’s our job to help them support that growth in learning because they’re not gonna learn, they won’t learn the ABC’s if they can’t control those emotions that they have. If they’re worried about what’s happening at home, if they’re coming to school with some sort of trauma that’s going to trump all of their ability to learn. So we are educators, It’s our job to unpack that backpack with them and with their families the best that we can so that we can help them become the best that they can be because that’s the end goal, making them be the best version of themselves.

Tracy Beaulieu (15:09):

It sounds like listening has been a really impactful aspect of your journey as an educator, but I would assume that it’s just a big part of living life. It becomes more interesting when we listen genuinely and be curious about other people’s journeys. When you transition from teaching to administration, who are you listening to or who was in your life in your corner helping you and showing you the ropes and mentoring you? Did you have some other educators who played a big role and if so, who were they and what did they teach you or do for you?

Tracy Beaulieu (15:42):

Yes, I always had, I was very fortunate to have the support, not just in the school but in my family as well. So I was lucky there, but in school I would’ve had different teachers and on my staff as I mentioned, who were kind of aware that they saw something in me, they saw the potential and they were willing to help nurture that potential as I was learning, which I think makes great teachers in general. And then as I got going through, actually there was one gentleman who probably had the biggest impact for me and his name was Doug McDougal. And Doug had this ability to make everybody feel that they were valued and that they were worth something. And Doug would take the time to write little cards and send them to people telling them what he thought was great about either their style or about themselves.

Tracy Beaulieu (16:47):

So it could be the educational style or them personally. And he had that ability to laugh and have fun with you as well. Oh wow. So he was probably my biggest inspiration. He was the person that I thought, if I can be like you, I want to be like you. And he set the bar high for a lot of us and I actually, unfortunately a year ago, a little over a year ago, he passed suddenly. And to see the impact he had on so many people was so heartwarming and I felt I needed to keep his memory alive. So I created the Doug McDougal Inspire Award and just presented that to administrators last weekend, I believe it was, or two weeks ago. And it’s my way of keeping his legacy alive. And we’re going to have that award be presented to anybody in the education system that is making school better for staff and students. So it could be a custodian, it could be the bus driver, it could be a teacher, it could be anybody that is making life better for kids. And that award will travel from school to school just like Doug did. So he was probably my biggest inspiration and motivator.

Sam Demma (18:22):

That’s awesome. I love that you pinpointed some of the actions he took that made a big difference, like the writing of cards, I think that’s sometimes a lost art. I’m 23. I learned how to send a handwritten note in the mail at 18 <laugh> because there was no real reason to send a handwritten note at growing up cuz we had emails and all these. That’s right. Donald mentioned Doug as well on the island. Is Doug very well known as a impactful educator?

Tracy Beaulieu (18:58):

Yes, yes. Impactful educator and impactful community member as well. Interesting story that someone had shared because with his passing you got to hear stories, but he was the type of person that they needed a hockey coach in his community and nobody was able or volunteered to do it and Doug did and Doug couldn’t even skate, but he knew those kids needed somebody and he didn’t look at his inability to skate as a barrier. He still took the opportunity because he wanted those kids to have something and he continued to demonstrate that a lot. He didn’t let his quote limitations that some people would say prevent him from doing something that would help others. So he was quite a remarkable person.

Sam Demma (19:57):

Yeah, that’s so cool. I think what’s also amazing about the story is that you mentioned how after his passing you heard about all these stories of impact and sometimes in education we don’t know the impact that our actions are having. Sometimes we have to wait, sometimes we never know and other people get to see it, which is really, really cool. In terms of impact, are there any stories that come to mind for you of students who you’ve seen transformed due to education? And it could be as a direct result of your activities or someone in your school or the community as a whole helping a young person. And the reason I ask is because I think the reason most people get into education is because they wanna make a positive difference in the lives of young people. And when they get burnt out or overwhelmed, I think it’s these stories of impact that really remind them why the work they’re doing is so important. So do any of those stories come to mind? And if it’s a serious one, you could definitely change the name of the student if you’d like <laugh>.

Tracy Beaulieu (21:05):

A couple of things come to mind. One is when I did first start in my administrative role, there was a student and it was, as I said, a small rural school. So there was one grade per grade level and there was one particular student who his choices weren’t always seen as very positive and made other staff members sometimes struggle when this child would be exhibiting some of the behaviors I guess. And I believed in him and I started listening again when he was acting out he would be getting into other people’s business so to speak. But I started realizing, wow, this boy is actually being an advocate for other people, other students, but he’s just not doing it appropriately. His way of doing it is very disrespectful and kind of clouding people’s opinions. So I started working with him a lot and letting him know that, you know, are a good kid, you are making a good choice.

Tracy Beaulieu (22:23):

Even when he was up in junior high, I would take him to work with some of my grade three students and he was quite remarkable at that. And he was a student who we all worried about would he get through school. And he did. He graduated and he actually became a bodybuilder and was on the cover of one of the, I don’t know if it’s a Canadian magazine or whatever, but he made the cover of a magazine and this is a kid that even in high school we stayed connected and I got an invitation to his wedding this summer and he’s a dad, he has two kids, he’s successful and he actually found his way. And I think that just comes from people believing in him. So he actually had a big impact on me because he showed me that it is true that if we just work, if you get past those challenging behaviors and try to see the person within, they can teach us a lot.

Tracy Beaulieu (23:32):

And so he shaped me to always let kids know that again, it’s okay to make mistakes. So I started a program when I was at the other school that I went to and it was really around Carol Wes work with growth Mindset. Nice. And I had a book and it was called Not Yet. And I went to each class and I read it and it was talking about the fact that Terry Fox may not have actually finished his journey. He would’ve had a difficult time even when he was doing his run. He saw challenges, but he didn’t give up and he just kept saying, I’m not done, not yet. And share with them of all the successful people who tried to do things and failed but didn’t give up and they looked at the mistakes that they had and they turned them into opportunities to dig deeper and find more.

Tracy Beaulieu (24:31):

Dr. Suess was always a big person that I would have his quotes around. Kids knew that I loved him, but I shared that he was rejected 27 times before he got to actually write his book. So it was sharing that those mistakes are part of it. And with the not yet I started, I had little neck laces and bracelets that teachers would be able to give to kids whenever they saw them trying things, but not yet succeeding, but given them praise and highlighting the power of them trying to persevere and get through. So that was a way that we were trying to motivate kids. But when I knew it was working is when I was in walking in the hallways or on the playground and I would hear kids talking to each other and saying, No, you don’t have that yet, but you will <affirmative>. And I thought that’s that seemingly small action of repeating with kids that it’s okay to make mistakes, you just don’t have it yet to keep trying. It will sink in. And that’s what I want for all students is to have that ability to believe in themselves that even when you try and you don’t succeed, there’s still opportunities there for success if you just keep trying.

Tracy Beaulieu (25:56):

I love the idea of not yet, I think so often we hit barriers and it ultimately is up to us to decide when we continue pushing forward or when we stop. There’s no such thing as a failure if you don’t quit <laugh>. Exactly. You never reach that point. So that’s such a powerful thing to remind young people, and again, not just students but human beings, we all face challenges, not just the kids. So I love that analogy and I appreciate you sharing it. When you field phone calls from the principals and the administration of the 20 different elementary schools in PEI that you help and support, what is the most common thing they’re reaching out about? I’m sure every school is very different and unique, but are there any commonalities or things that you think a lot of them need support with right now?

Tracy Beaulieu (26:47):

Right now, I believe the biggest commonality that comes from schools is the kind of challenges that kids are experiencing right now with regulating their emotions, <affirmative>, and also some of them just not having the skills that they may have had in the past coming into school. So we’re already starting behind that benchmark and trying to meet their needs. One of the things, and the other layer is those high conflict personalities of people calling and trying to figure out how do we navigate through this kind of tumultuous time where people are wanting things and they’re wanting it now and they don’t see the challenges beyond their own challenges and it is their story and that’s all they know. So you don’t expect them to always understand that there’s a whole lot of other things that are limiting. I think that’s the biggest challenge and the biggest underlying common theme that is coming with all of the phone calls is how can I help this student? My teachers are burning out because of the needs and this parent is upset and I don’t know how to calm them and help them understand. And yeah, those would be the two main things. Right now

Tracy Beaulieu (28:28):

It sounds like the students are at the forefront of some of the best things that happen in the school and then some of the learning moments. <laugh>. Yes. So true. The center of education. And what do you think for those educators that are burning out, because I think it’s a common theme, especially before the pandemic, it was starting a little bit and then the pandemic just exasperated it and it became a real big challenge. What do you think the teachers who are a little bit burnt out need to hear right now? If you could say something out of your window and it would just reach the ear of every educator across pei, what would you tell <laugh>

Tracy Beaulieu (29:11):

That they are making a difference <affirmative>. And they may not always feel it. They see sometimes the challenges that they’re ahead of them and they feel like they’re not meeting the needs of the kids, but they absolutely are. And really trying to help them understand that it may be five to 10% of your class or of the school community that are struggling and don’t lose sight of the 90 to 95% of the amazing things that are done all the time. And it’s really, again, trying to shift our mindset to acknowledging the positives. If we only talk about the challenges and if we only look at the challenges, that’s all we are going to see. And that begins to shape what we believe the reality is in our building where when I get to go to schools, I get to see all of the amazing things that are happening. So it’s to try to always take time to focus on what went well, what is going well, what are the successes and what are we accomplishing to make these kids be the best that they can be and not only talk about what I can’t do and what I can’t get at. So I think that would be my biggest message. You’re doing a great job. Just try to remember to think of the positives.

Tracy Beaulieu (30:47):

We gotta empty our backpacks of those negative beliefs.

Tracy Beaulieu (30:50):

<laugh>. Yes. Yes. They’re there. If you wanna look for them, they’re there, but so are the positives, so

Tracy Beaulieu (30:56):

That’s awesome. Tracy, if someone wants to have a conversation with you or reach out, what would be the most efficient way for them to get in touch with you?

Tracy Beaulieu (31:06):

Probably email would be the easiest way for them to connect with me and you have my email address. Do you want me to say it?

Tracy Beaulieu (31:18):

Yeah, you can say it out loud right now and I’ll also put it in the show notes of the episode so people can find it.

Tracy Beaulieu (31:23):

Okay. So it’s txbeaulieu@edu.pe.ca.

Tracy Beaulieu (31:33):

Awesome. Tracy, this has been such an insightful conversation. Thank you so much for taking some time out of your morning to come on the podcast and share some of your insights and experiences in education. I really appreciate your efforts and if anyone hasn’t told you recently, just know that you’re making a massive difference as well in so many educators lives and which are ultimately affecting the lives of so many families and students. So keep up the great work and I look forward to seeing you soon.

Tracy Beaulieu (32:02):

Thank you so much Sam for having me, and thank you for all you’re doing as well. That’s pretty remarkable what you’re taking on and it’s very appreciated. So thank you.

Tracy Beaulieu (32:11):

You’re welcome.

Sam Demma (32:13):

I believe that educators deserve way more recognition, which is why I’ve created the High Performing Educator Awards. In 2022, 20 educator recipients will be shortlisted, each of whom will be featured in local press. invited to record an episode on the podcast, and spotlighted on our platform. In addition, the one handpicked winner will be presented with an engraved plaque by myself. I will fly to the winner’s city to present this to them and ask that they participate in a quick photo shoot and interview on location. The coolest part, nominations are open right now, and they close October 1st, 2022. So please take a moment to apply or nominate someone you know or work with that deserves this recognition. You can do so by going to www.highperformingeducator.com/award. We can never recognize educators enough.

Join the Educator Network & Connect with Tracy Beaulieu

The High Performing Educator Podcast was brought to life during the outbreak of COVID-19 to provide you with inspirational stories and practical advice from your colleagues in education.  By tuning in, you will hear the stories and ideas of the world’s brightest and most ambitious educators.  You can expect interviews with Principals, Teachers, Guidance Counsellors, National Student Association, Directors and anybody that works with youth. You can find and listen to all the episodes for free here.

Anita Bondy is the Team Lead of the International Cohort-Based Master Admissions at the University of Windsor

Anita Bondy is the Team Lead of the International Cohort-Based Master Admissions at the University of Windsor
About Anita Bondy

Anita Bondy is the Team Lead of the International Cohort-Based Master Admissions at the University of Windsor. In this role, Anita oversees the admissions of approximately 9,000 applications annually to many of the university’s largest graduate programs. Her team of 6 works with applicants, educational agents, overseas recruiters and faculty to admit only the highest quality applicants to these very competitive programs.

In 2020, Anita received the Ontario Universities Registrars Association (OURA) Award of Excellence for her leadership in transitioning the course-based admissions process from the Centre for Executive and Professional Education (CEPE) to the Office of the Registrars.

Anita also teaches part-time at St. Clair College Zekelman School of Business and Technology. She can use her MBA and CHRP designation to its fullest by educating students in various areas of Human Resource Management. Her HR expertise is also shown in her volunteer VP-HR role for the Latchkey Child Care Board of Directors, which she has served for almost a decade.

In her leisure, Anita volunteers her time as a Committee Member and coach for the Miracle League of Riverside Baseball association, an all-accessible baseball league for individuals with physical or developmental exceptionalities.

Connect with Anita: Email | Linkedin

Listen Now

Listen to the episode now on Apple Podcasts, Spotify, or on your favourite podcast platform.

Resources Mentioned

International Cohort-Based Master Admissions – University of Windsor

Ontario Universities Registrars Association (OURA)

OURA Awards

Centre for Executive and Professional Education (CEPE)

St. Clair College Zekelman School of Business and Technology

Latchkey Child Care Board of Directors

Riverside Baseball association

The Transcript

**Please note that all of our transcriptions come from rev.com and are 80% accurate. We’re grateful for the robots that make this possible and realize that it’s not a perfect process.

Sam Demma (00:59):

Welcome back to another episode of the High Performing Educator. This is your host, Sam Demma. Today’s special guest is Anita Bondy. Anita is the team lead of the International Cohort based Master Admissions at the University of Windsor. In this role, Anita oversees the admissions of approximately 9,000 applications annually to many of the University’s largest graduate programs. Her team of six works with applicants, educational agents, overseas recruiters, and faculty to admit only the highest quality applicants to those very competitive programs. In 2020, Anita received the Ontario University’s Registrar’s Association Award of Excellence for her leadership in transitioning the course based admissions process from the Center of Executive and Professional Education to the Office of the Registrars. Anita also teaches part-time at St. Clair College, Zekelman School of Business and Technology. She can use her MBA and CHRP designation to its fullest by educating students in various areas of human resource management. Her HR expertise is also shown in her volunteer VP HR role for the Latchkey Childcare Board of Directors, which she has served for almost a decade. In her leisure, Anita volunteers her time as a committee member and coach for the Miracle League of Riverside Baseball Association, an all accessible baseball league for individuals with physical or developmental exceptionalities. I hope you enjoy this insightful and energetic conversation with Anita and I will see you on the other side.

Sam Demma (02:35):

Welcome back to another episode of the High Performing Educator. Today’s special guest is Anita Bondy. Anita, welcome to the podcast. Please start by introducing yourself.

Anita Bondy (02:45):

Hi Sam. Thanks so much for having me. My name is Anita Bondy. I currently work at the University of Windsor as the team lead for our international cohort based master’s admissions, and I teach part-time at St. Clair College.

Sam Demma (02:59):

Did you know when you were a student navigating your own career pathways that you wanted to work in education?

Anita Bondy (03:05):

No. So and so I started at the university in my Bachelor of Commerce actually thinking that I was gonna go into finance or accounting because that to me was where someone with a business degree went. I don’t know why I thought that front, what leading high school. So I started with that thought. And then after my first two years cuz we don’t choose a specialization until your third and fourth year, I just realized I did way better in what I call the soft skills. So like the marketing, the human resources side versus the number side. So I kind of switched my focus and I did my undergraduate degree in marketing thinking I was gonna go into marketing and sales. And I did for a little bit. I did for a little bit. And then when I did my mba, I wanted to do a different concentration.

Anita Bondy (03:57):

So I went into the HR strain and that really sort of changed where I thought my career was gonna go. But genuinely, I I just kind of fell into this for lack of a better way of putting it. my first job out of university was recruiting for the university. So right away I was doing marketing and sales from an educational perspective. And I did that for a couple of years. And then I ended up getting more of a full-time role with our business school doing their curriculum redevelopment. Nice. So that I, I fell really hard into curriculum and, and higher education at that point. But then I was actually offered an opportunity to go back into sales in the private sector. And I did pharmaceutical sales for Proctor and Gamble for about four years. Wow. And that was really cool. It was a very cool job.

Anita Bondy (04:52):

and that’s, that was very sales focused, of course. And then the role that I was in they actually downsized the entire department. And so I was out looking for something and I, I always say that it was very serendipitous because the day that I was told that they were getting rid of like, that they were downsizing all of the sales reps. I reached out to two of my friends who still worked at the university and said, Hey, I’m looking again. And that same day a marketing role at the university came up. So I I I smile all the time. Cause I was like, that’s, that’s interesting. Yeah. So then I went back into education and I did marketing recruitment for our professional programs, which morphed in, these are more internationally focused graduate programs. So my role with that turned into more doing marketing recruitment for all undergraduate and graduate programs.

Anita Bondy (05:49):

And then that morphed into what I do now, which is overseeing the admissions for those programs. So originally when I started, when I was in high school and university, had no thoughts of working in education. and it just sort of happenstance turned into that. And now I’m quite convinced that this is my career. I don’t intend on on leaving. but probably starting to teach at the college was where I really feel like my, my heart is, I think that I should have gone into teaching maybe because that is where I really feel like I’m being the most impactful, even though it’s only part-time and I’m only affecting 50 or a hundred students at a time, that’s where I really find the most enjoyment out of my roles.

Sam Demma (06:39):

Nice. From selling drugs to education <laugh>. Right.

Anita Bondy  (06:43):

It’s so funny. It’s so funny. I remember my, my sister who is an educator, she’s a kindergarten teacher, used to joke around that I was a drug dealer. And I said, listen, it’s, it’s, it’s legal though. I’m a legal drug dealer. and then yeah, now I’m, I’ve popped into you know, and in fact one of the programs that we admit for one, one of their career paths is going into pharmaceuticals. So it’s like I, I completely changed hats and now I’m helping people do that job <laugh> or get qualified to do that job. Yeah.

Sam Demma (07:12):

What are some of the skills you think you learned in the corporate sector doing sales and marketing that have been very helpful in the work you’re doing now in education that you think any educator, whether you’re working in an office or in a classroom, could benefit from?

Anita Bondy (07:27):

One of the things that Procter and Gamble did wonderfully was the training and development program for their, for their staff. And one of the things that we were sort of taught was really identifying really well with your customer or your client mm-hmm. <affirmative>. So understanding what their needs were, understanding where they were coming from, and then recognizing how I, as a person providing the product can help them with that. that I think is really transferable to what I’m doing right now because as much as I have these applicants who are applying to these roles, everyone is a different story. Mm-hmm. <affirmative> people are, are, maybe they’re doing this because they want a career advancement. Maybe they’re doing this because this is their next step in their educational journey. Maybe they’re doing that, the this because they wanna come to Canada and this is, this is a pathway for them to get educated in order to be able to immigrate and have a worthwhile career in Canada.

Anita Bondy (08:25):

So everyone has a different kind of a, a story same as the faculties that I represent. So each faculty that we recruit for and we admit for, has a different rationale as to what students that they’re looking for or what pathway they’re looking for, how many students they want, what demographic of students that they want. So really understanding my client, who I view as being both our faculty members, but also the applicants who are applying I think is really beneficial from the classroom perspective. Knowing each one of my students as best as I can and identifying where their strengths or their weaknesses are is really important as well. and that follows the same idea. You gotta know who you’re selling to, so you’ve gotta know who you’re teaching to. And if I’m teaching to someone who doesn’t have the background that I think they have, it’s gonna be a loss. But if I’m teaching to someone who maybe already has 10 or 20 years in the subject that I’m teaching, because I do teach continuing education, so I do have professionals who take my classes, then I teach a little bit differently because I know what they’re trying to get out of the course is different from what someone who’s taking it as a first year might take, might get out of it.

Sam Demma (09:43):

Ah, that’s so cool. I think selling is teaching because you’re not necessarily, if you’re doing a good job trying to sell somebody something, you’re trying to teach them something that moves them to a decision. And I think that’s so true in education as well, right?

Anita Bondy (09:58):

You just like nail on the head right there, Sam. So one of like, that is, that’s per, it’s a perfect way of, of putting it, to be honest. It’s a perfect way of putting it. Because as a salesperson, especially in pharmaceuticals, they don’t buy from me. I’m reliant on them writing a prescription, and that’s my sale. So when I’m sitting there, and it’s not like you’re selling a pair of shoes where you’re saying, okay, do you want the black or the white? And then someone makes a choice and leaves with that product. At the same time, with this type of sales, you’re educating the physician as to why that product is superior, or what demographic that that product works better with. And hoping that through that educational process when the physician has a has a patient come in who identifies with those characteristics, they look and they say, okay, this product is the best for them. So like absolutely. It’s a, it’s, it’s, it’s an educational point for first and foremost,

Sam Demma (10:59):

One of the things I love about education is the facilitation of mentorship. Mm-hmm. <affirmative>, I’ve found in my own experience growing up as a student, some of my teachers became some of my biggest mentors. And I still stay in touch with some of them to this day and have coffee on their porches to catch up. Did you have some mentors in your corporate career and also your educational career that played a big role in your own personal development? And if so, like who are some of those people and what did they do for you?

Anita Bondy (11:29):

So my partner when I was in sales was a woman and by the name of Mary Hallett, who had been in the role for years. And she was, she was my partner. I, every piece of my success went to that lady cause she taught me everything that I needed to know. She taught me who, who the doctors were and, and what their personality were. She taught me how to sell to this person versus another person. She taught me a lot about our products and things about our competitors. So I, I owe a lot to her and I am still in, in touch with her. Cool. from a business perspective, when I was working for the Otet School of Business, part of my role was doing recruitment, part of it was doing retention. So I actually created a bit of a mentorship, a tutoring program for our business students.

Anita Bondy (12:20):

Nice. Through that I was able to hire some students, and one of the students that I hired as a third year business student is actually one of my colleagues at the university now. So she was, yeah. So, so I actually have tea with her on a very regular basis, and she was someone who I mentored a long time. So Clementa. Hi. How are you? <laugh>? from a, from a professor’s perspective, in that same role, when I did recruitment, I was partnered with a professor, Dave er, who Dr. Er was in charge of the ODT recruitment. Nice. So he and I would go out and we would go to high schools and ses and colleges to advertise for, for the b o program. He taught me a lot more about the actual curriculum and, and things along those lines that really helped me to be able to sell the program to a prospective student.

Anita Bondy (13:19):

He was very important to me in that he was such a personable professor to me. He knew me, he knew who I was, he knew my sister, he knew my family, he knew everything about me. And I so distinctly remember my first day of my MBA program, I was meeting all these other students and one student was from the University of Toronto and Dr. Bustier walked over and he goes, Hey, Anita, how you doing? I said, oh, I’m good, Dave. How are you? And he said, great, great. He’s like, did Nicole start, you know, Beed yet? And I said, yep, she’s already started. She’s doing, she’s doing I j And he’s like, great. And then we, and then he kind of left and this student who is now also a colleague of mine turned around to me and goes, that’s our marketing professor. And I said, yeah.

Anita Bondy (14:01):

And he goes, he knows your name. And I said, yeah. And I go, he knows my name. He goes my sister’s name, he knows my, you know, she’s studying <laugh>. Yeah. And, and he goes, wow. And I said, yeah. And I was kind of confused because at our school we got to know our professors really, really well. Yeah. And this, and this fellow turned around and goes, I, there’s not one professor who would know me. And I said, really? And he goes, it, he’s like, I, I’m an A student and I can tell you this man has an exceptional career now, but as an undergraduate student, he was just a number at, at the, he came from. And he was so amazed that this random professor who was walking down the hall happened to know me and that I, I saw him the other day. He’s telling me about his grandkids and what they went for on a Halloween.

Anita Bondy (14:47):

And, you know, like, I’m still in touch with him. so I’ve had some really good mentors in, in every aspect of my, of my my career. Both mentoring people or men or, or being that mentee. So I think that’s a really, really important part, especially for young people who are just getting out into their career. Mm-hmm. <affirmative> no one knows what that job is on day one. No one is expected to know what that job is on day one, but you are expected to do it. You’re expected to do that job right away. So if you don’t have someone there to guide you and to lead you and to show you the way you can get really lost. Mm-hmm. <affirmative>. So I love the idea of mentors and, and mentorship programs and, and partners and things like that to, to really help you understand your role a little bit better.

Sam Demma (15:40):

Sometimes mentors are even people you haven’t met before. Right. You have a, people can’t see it, but I see you on Zoom right now with a big bookshelf behind you. I’m curious to know if there’s any other resources that you found that were helpful in your own personal development or professional development, whether that be authors, books, conferences podcasts you listen to, or anything at all that’s been helpful.

Anita Bondy (16:05):

I, I do a lot of sort of some like not self-help books, but our motivational books. So I do listen to like the Brene Browns and, and things like that as well. periodically I’ll, I’ll pop in for a TED Talk and I’ll, and I’ll read through that. through the university we have a few different organizations. So we have Aura, which is the Ontario University Registrars Association. Nice. That meets fairly regularly. And there are some coffee chats that we can participate in if we’d like to. and there’s a similar sort of organization acro as well as just some internal ones that we have at the university. one of the things the university does do is offers quite a bit of professional development opportunities. So I’ll reach out to you know, someone who maybe led one of the, one of the webinars that I went to and asked for more advice that way. there are some good resources as well within our organization. So I’m having coffee this week with our talent manager to go through like possible career options for myself because, you know, and I’ve been in this role for four years, so it’s time to maybe start looking for Yeah. For something different. so I’m sitting down with her to kind of go through some other options or maybe some development opportunities. So nobody that I would pinpoint as being a go-to other than like some little pieces here and there.

Sam Demma (17:34):

Cool. Yeah. That’s awesome. You mentioned one of the things you did with the School of business was develop curriculum for an educator who doesn’t know what goes into doing something like that, can you share the process and like what you actually did in that role? Yeah.

Anita Bondy (17:48):

So the, the re the rationale behind that was within the business school world, there’s something called an AACSB accreditation. And this is a special accreditation that not a lot of business schools have. I wanna say that it’s something like 10% of the business schools around the world have this. So it’s hard to get the reason and in order to get that accreditation is based on your curriculum. It’s based on your curriculum, it’s based on your professorships and, and things along those lines. And so the ODE School of Business said, we wanna do this. We want this accreditation, so we need to revamp our curriculum. So I worked on the undergraduate committee with other well mostly professors and to look at what we were missing. And so what I did for the better part of probably a year is research schools that already had the AAC C S B accreditation looked at what their curriculum was looked at.

Anita Bondy (18:48):

And this is looking at learning objectives or learning outcomes. It’s looking at hours spent on certain topics. It’s looking at is it a tenured professor who’s teaching it versus a sessional teacher? Is it a PhD teaching it versus someone who has a master’s degree? So it’s, it goes into who’s teaching it as well. You have to look at textbooks that are available in that subject and if they encompass what is required in order to meet that accreditation. So over about a year, we researched dozens of schools to see what were the commonalities that curriculums had. And then we looked at our curriculum and found the gaps. What are we missing or what are we teaching that we don’t need to be teaching? Or what’s a duplicate or what are we missing? And through that, they, they revamped the entire undergraduate curriculum. And now, for example, we didn’t have business communications when I was in my B C O.

Anita Bondy (19:46):

Now that’s what you take in your first term, first year. they changed around some of the we didn’t have operations management when I was a student. Now that’s a required course. So there’s a lot of different pieces that were missing that through this process we were able to go through. But it’s a lot of research of other schools. It’s a lot of research of the accreditation bureau to ensure that we’re meeting all the pieces. But then it was also tasked to the faculty because they do look at things like how many people are on staff with a PhD. Mm-hmm. How many people are on staff with maybe a doctorate, how many people are employed with an accreditation versus you know, hands on experience. So that, that actually changed the hiring process for the next few years for that school because they had to emphasize more PhD or doctorate acre like accredited people for their hiring purposes. So it was a long process. And in fact, I ended up leaving for my other job before it was, was finalized. Gotcha. But I, I did present it at a conference with a, with a professor who I worked on it with. And that was, that was rewarding. It was a lot of work. Yeah.

Sam Demma (20:57):

It sounds like it was a lot of work. <laugh>. Yeah.

Anita Bondy (20:59):

Yeah. A long time ago, but it was a lot of work. <laugh>,

Sam Demma (21:03):

How does the organization of data and research look like? Is it just a never ending Google Doc <laugh>

Anita Bondy (21:09):

That it’s, so, it’s, well this was back in the day. So this was Excel spreadsheets Nice. And access databases. Okay. cause this was probably, oh gosh, it’s been a while now. So I probably completed this in like 2007 or eight. Oh wow. Cool. It was a long time ago. Right. so it was, it was before the world of Google Docs took over. So it, it was a lot of spreadsheeting. and in fact, back in that day, we didn’t even have shared drives. Ah. So it was, it was saving on USBs and, and bringing to someone’s office to upload, because our email wouldn’t send files that long <laugh>. So like, I’m very much aging myself here. But yeah, it was, it was a year’s worth of, of Spreadsheeting and documents before we got it into, and then it ended up being like a, a full report, dozens of pages. I couldn’t even tell you how many it was that led to our recommendation to the faculty as to how to change the curriculum.

Sam Demma (22:09):

Hmm. One of the things I love about education is no matter what role you’re in, you know, it has an impact on the end user, the student who’s going through the whole system, whether you’re developing the curriculum they’re gonna participate in from future years, whether you’re in accounting and writing invoices. So students can have new opportunities, you know, whether you are the teacher, the bus driver, the custodian, like every person plays a role. I’m curious from your perspective, the role you’re in now, what do you think is the impact on the end user and have you heard some of the impact <laugh>?

Anita Bondy (22:43):

Yes, I have. So both positively and negatively, I’ll be honest with you. the programs that I oversee the admissions for are very competitive. So we’ll get annually, anywhere between nine and 10,000 applications. Wow. We have about 3000 seats at the most. Somewhere between two and 3000 seats, depending on the term annually. Right. So there is a lot of students who are not admitted. So they, so I do have to deal with the negative aspect of it affecting someone as well. So, and, and so I do, so I’ll start with that. So, you know, I have had to answer emails from students who are not admitted asking why or what are pathways now. And sometimes this is an opportunity to put them on a better pathway. So if they’re not maybe qualified for our program, but I’m looking at their transcripts and I can see that they would be qualified for a different program on our campus or maybe a different program that I just happen to know about at a different school.

Anita Bondy (23:47):

Yeah. And I’m able to give them a different pathway to be able to get in On the positive end. I have students who come into the office every term wanting to see me to say thank you for their, for, for guiding them. Thank you for accommodating them. I, as I’ve told you, Sam I’m, I’m an identical twin. So I had one set of twins actually contact me. One got into a program for fall, the other one got into a program for winter, and they called me and they said, we can’t do this alone. I need my sister there. What can you do? And I ended up being able to push one to, to the previous semester. And they came in, the two most identical people I’ve ever seen in my life. I don’t think these two girls have been a part for a day in their lives.

Anita Bondy (24:40):

So they, they were very thankful that I was able to help them out and to, you know, to get them. So every day I get thank yous every day I get, can you help me with this? Or can you give my direction on that? So I know that my day to day work is impactful. I’m not the person making the decision on the file. That’s my team is able to do that. So I’m not the person ultimately deciding, but I am the person that if any concerns come up or any accommodations need to be made, or any special circumstances have to be approved, I’m that person that, that has to make those decisions. So I know that what I’m doing is going to be impactful. The programs that I oversee are graduate level programs. So these are not 17 year olds. These are 25 to 30 year old people likely coming from another country who are coming here to Canada.

Anita Bondy (25:36):

So it’s, it could be them bringing their families, it could be them leaving their country for the first time that they’ve, and they’ve never left. It could be that they’re coming from a non-English speaking country. So there are concerns that way. so I get a, I get a very long list of different concerns or questions or you know, can you guide me in this direction? And in many cases, this admission to this program and how they handle their admission to this program could impact the rest of their lives. Because if they are successful in getting in and they are successful in the program they are eligible to apply, apply for a postgraduate work permit. Ah, yep. And if they’re able to get that job and they have a company who’s willing to support them, they can apply for permanent residency. So this could actually really change their lives significantly once they’re admitted to the program.

Anita Bondy (26:34):

And if they’re successful in, in all of those steps. Not every student wants to stay in Canada. Not every student is successful in staying in Canada. but for those who are this could really impact. We have also had students who, you know, parents pay for them to come over to study with the expectation that they’re gonna come back to their home country and maybe take over their family business. So I know that the education we’re providing here is gonna be impactful not only for that student, but could be for the entire family that they are now in charge of because they’re running their family business or, or something along those lines. So I definitely see the work that I do having an impact For sure.

Sam Demma (27:19):

That’s so cool. Thanks for sharing that. There’s so many different ways that the things you’re doing ripple into the lives of the people going through the programs. this is just a question from pure curiosity. Sure. Have you ever had someone, and I know you don’t make the decision a part of your team, does, have you ever had someone not get admitted and then share something, send something, say something, show up and change the result to an admission?

Anita Bondy (27:48):

Absolutely. So, like for example, if we look at a transcript and we see a bunch of failures, right? That’s usually a red flag to us that they likely will not be successful. Cuz if they were not unsuccessful in their undergraduate degree, they might not be successful. So we do have some rules about that, but periodically I’ll get an email from a student saying, you know what, I had a death in the family that semester and my mental health was not where it needed to be and my grades suffered, or I had a medical issue and I was unavailable to write the final exam. So I didn’t fail it, I just, you know, was unavailable. So I do get quite a few of those. If the applicant is able to properly prove what happened, we might reconsider, of course the decision is up to the faculty at that point. but yeah, we have, we have definitely had students who maybe were initially declined that came to us with maybe a personal story that really changed what the outcome was.

Sam Demma (28:51):

Mm-hmm. <affirmative>, I’m a big advocate for solely in a business context or like a, you know, professional context that no, doesn’t have to mean never and stop. It could mean try again in a more creative way or provide the person with value. And even as an educator, keeping that in mind when you’re navigating your own career journey, I think is just something to remember. At the end of the day, it’s humans making the decisions, so. Right. Right. Yeah. that’s so cool. When you think about your, all your experiences in education if you could take that experience, travel back in time, tap Anita on the shoulder in her first year working in education and say, you know, this is some of the advice. I think it would’ve been helpful for you to hear at the start of your journey, right? Not that you would change anything about your path, but what would you have told your younger self that you thought might have been

Anita Bondy  (29:41):

Helpful? I actually probably would change my path. <laugh>

Sam Demma (29:44):

OK. <laugh>.

Anita Bondy (29:47):

 one of the things, so I didn’t start teaching proper teaching until I was in my thirties. Ok. and that’s when I was like, oh my God, this is what I was meant to do. And I, I love it. I love it. So genuinely, if I had to go back in time, I probably would have, I had applied for my Bette at the same time as I applied for my mba. And in my brain I was like, no, I’m a business person. I’m gonna go, I’m gonna do my, my mba. I genuinely wish I would’ve gone the other pathway because I think that, I think that I would have been a great teacher. I think I would’ve been a great grade school or even high school teacher because I connect so much with my, my current students. So that is something that I would’ve actually probably gone back to.

Anita Bondy (30:33):

 teaching at the college came as a fluke as well. I when I was let go from p p and G, they gave us a severance package that included money to go towards schooling. And I said, well, you know what? I need three classes to get my C H R P designation. I’m gonna, I’m gonna go to the college and I’m gonna take three classes. And I got in touch with the professor and he said you know, if you use all your transfer credits, you can actually get a diploma from us with five courses. And I was like, really? And he was like, yeah. So I ended up completing a diploma without intentionally meaning to completing a diploma. And when I was done he turned around to me and goes, Jerry Collins, by the way, is his name. He’s still a professor at St.

Anita Bondy (31:19):

Clair and says, Hey, do you wanna teach for us? And I said, yeah, I do <laugh>. And he, like, as soon as I finished my diploma, he gave me a part-time role. Nice. And I, and I’ve now been teaching at St. Clair for about six or seven years now. So he was, again, all of these things in my life happen as kind of flukes. So I think one of the best pieces of advice that I could give to anyone when you’re starting your career journey is you never know what’s gonna come around the corner. You never know what’s gonna happen. I did not expect to be let go from p and g. I thought that that was gonna be my career, and now I’m in a role that is so much more enjoyable that I’m getting value out of. There are some days when you’re in sales where you finish the day and you’re like, I I didn’t make an impact anywhere.

Anita Bondy (32:13):

Yeah. You know, where did I make that impact? You know, I’m, I, I didn’t connect with anyone. I can genuinely say that in my, in my current role, I think I make an impact to someone multiple times in a week. Mm-hmm. <affirmative>, if not daily. So that would be my, my best advice is take every chance that you can to try different things out. Because you never know what’s going to make sense for you. Had, had Jerry not said, Hey, do you wanna teach? I would’ve never thought about applying to teach. And through that, I now have a really good second job that is very rewarding to me. that has really shown me sort of what, what I’m good at. So that would’ve never happened if I hadn’t have taken a different, a different pathway.

Sam Demma (33:02):

Shout out to Jerry

Anita Bondy (33:04):

<laugh>. Yeah, that’s way to go. Professor Collins. Yeah.

Sam Demma (33:07):

<laugh>. Awesome. Anita, thanks so much for coming on the show to talk about your different experiences, your career journey, what brought you to where you are today. If someone wants to reach out, ask a question, get in touch, what would be the best way for them to send you a message?

Anita Bondy (33:21):

Yep. So emails probably the most direct, and it’s just my, my first and my last name. So anita.bodny@uwindsor.ca. I’m also on LinkedIn and happy to answer any kind of questions that anyone has if you wanna get me through that, that medium as well.

Sam Demma (33:39):

Awesome. Anita, thanks so much. Keep up the great work.

Anita Bondy (33:42):

Thank you for having me, Sam.

Sam Demma (33:43):

And we’ll talk soon.

Anita Bondy (33:44):

For sure. Take care. Have a great week.

Sam Demma (33:47):

I believe that educators deserve way more recognition, which is why I’ve created the High Performing Educator Awards. In 2022, 20 educator recipients will be shortlisted, each of whom will be featured in local press. invited to record an episode on the podcast, and spotlighted on our platform. In addition, the one handpicked winner will be presented with an engraved plaque by myself. I will fly to the winner’s city to present this to them and ask that they participate in a quick photo shoot and interview on location. The coolest part, nominations are open right now, and they close October 1st, 2022. So please take a moment to apply or nominate someone you know or work with that deserves this recognition. You can do so by going to www.highperformingeducator.com/award. We can never recognize educators enough.

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The High Performing Educator Podcast was brought to life during the outbreak of COVID-19 to provide you with inspirational stories and practical advice from your colleagues in education.  By tuning in, you will hear the stories and ideas of the world’s brightest and most ambitious educators.  You can expect interviews with Principals, Teachers, Guidance Counsellors, National Student Association, Directors and anybody that works with youth. You can find and listen to all the episodes for free here.