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leadership

Brian Robson – Executive Director of the Ontario Tech Student Union (OTSU) at Ontario Tech University 

Brian Robson – Executive Director of the Ontario Tech Student Union (OTSU) at Ontario Tech University
About Brian Robson

Brian Robson is the Executive Director of the Ontario Tech Student Union (OTSU) at Ontario Tech University in Oshawa, Ontario, where he leads a team of full-time, part-time and student staff who strive to enhance the campus experience for nearly 11,000 students. At the OTSU, Brian steward policies, mentors student executives, oversees elections, oversees numerous services, programs and events as well as over 100 Clubs & Societies, liaises with University Senior Leaders, and charts long-term strategic planning.

Prior to joining OTSU in late 2023, Brian was a Director of Training Programs and Business Development at Toronto Metropolitan University (TMU) for several years. There, he directed the action-research teams leading entrepreneurship and skills-training programs at local, provincial and national levels. He has presented papers on this work at international and national conferences. Prior to TMU, Brian served in previous roles in Financial Services, education and non-profit organizations. He earned a PhD in Systematic Theology from the University of Toronto, and an MBA (Globalization) from the Ted Rogers School of Management at TMU. His passion is shaping emerging leaders and diverse teams for the future of work in a changing economy.

Connect with Brian Robson: Linkedin

Listen Now

Listen to the episode now on Apple Podcasts, Spotify, or on your favourite podcast platform.

Resources Mentioned

Ontario Tech Student Union (OTSU)

Ontario Tech University

Toronto Metropolitan University (TMU)

Ted Rogers School of Management

The Transcript

**Please note that all of our transcriptions come from rev.com and are 80% accurate. We’re grateful for the robots that make this possible and realize that it’s not a perfect process.

Sam Demma
Welcome back to another episode on the High Performing Educator Podcast. This is your host, Sam Demma, and today we are joined by Brian Robson. Brian is the Executive Director of the Ontario Tech Student Union for the Ontario Tech University in Oshawa. It is the university of the Durham region, and that’s where I’m from. Brian, it’s so awesome to have someone on the show today that’s basically from the backyard. How are you?

Brian Robson
Good, thank you. You’re my homie here today.

Sam Demma
It’s good. Yeah, man. Did you grow up in the Durham region or where is home for you?

Brian Robson
I did not. I actually grew up out west. I’ve lived in three different provinces in Canada, four different city centers, but I have been in Durham region for a number of years now. I bought my first house out here and still here, and I’ve lived in Pickering, Whitby, Ajax. So, it has been home now for a long time.

Sam Demma
Did you know when you were growing up, living in different provinces or different cities that one day you would work in education? Or what brought you here in your own career pathway?

Brian Robson
Yeah, that’s a great question. I didn’t know what I wanted to do, but I did get a sense of that, I guess, sort of mid to late teens. Mid to late teens, just with some stuff that I was involved in, kind of like you, I discovered that I was good at public speaking. And so I had a chance to use that and to be involved in different things where I had a chance to do that. People would say to me, they say, “You’re a teacher. That’s kind of your thing. You’re a teacher kind of guy.” And I sort of stuck and I realized, yeah, I guess that’s kind of what I am. So then when I started my post-secondary education journey, which has been long, I kind of realized that that is where I would like to be, is in the post-secondary space. I don’t want to be a high school teacher, elementary school teacher. I want post-secondary. So I went on then to earn several degrees, including a PhD from the University of Toronto with the intention of being a professor. So that was my goal, that was my career objective. But the reason I wanted to become a professor is because I didn’t want to just be a subject matter expert and I didn’t want to just teach a subject. I wanted to shape students. So my tagline for a long, long time has been empowering or emerging leaders. So I wanted to build leaders. I wanted to educate and empower emerging leaders. And I thought I would do that in the classroom. Now, long story short, that’s actually not how it turned out, but I am doing that. I’m just doing it now outside the classroom in a university context rather than inside the classroom. So things took a turn from where I thought they would go, but I did end up meeting the same objective that I had set out to do.

Sam Demma
That’s awesome. It’s interesting that you’ve kind of discerned the age group you wanted to work with while you were still going through school on who you wanted to serve. Why leadership? Why developing leaders? Was there something about your upbringing or childhood that made that a central theme for you?

Brian Robson
Oh man, that’s a really good question. Off the top of my head, I can’t think of anything explicit, but I was aware, I am aware, I’ve always been aware, all of us are shaped by who our leaders are, right? So whether it’s our parents, or whether it’s our bosses at work, or whether it’s in the school context, whatever, we’re all shaped by our leaders for better or for worse. Even though there’s a trillion books on leadership and all kinds of literature and courses and workshops and resources, we still have, I think, a dearth of really good leaders in our society. And so it’s up to the emerging generations to kind of take up that mantle and to learn how to do it right. And so to learn what true, you know, effective, empowering leadership is really all about. I just sort of knew from, I guess, in my own educational journey that the power of education is where you can do that. It’s a great context for shaping people, not just academically with their courses and with their knowledge, with their academic programs, but way beyond that into sort of more people-building, cultivating values and principles, and finding your place in the world, right?

Sam Demma
When you think of good leaders or great leaders, what are some of the things you think they do differently? Or they do that other not-so-effective leaders might not be doing? I ask it from a personal perspective because, for the first time in my life, I find myself leading others in my own work, and I want to improve myself. I want to become a better leader myself.

Brian Robson
That’s another fantastic question. I think that it’s sort of a mindset and a perspective. What differentiates great leaders from mediocre leaders or poor leaders is really having the right mindset regarding what leadership is. Leadership is not about power or wielding power or having authority over other people. It is about empowerment. There’s a very common term that’s very prevalent in leadership literature, and it’s been around for a long time—even since ancient times. It’s called servant leadership, right? So true, really good leaders are servants. They’re not masters. They are humble, not arrogant. Somebody once asked me—it was actually in a job interview process for a post-secondary school position—they asked me a great question: “What’s the best leadership advice you’ve ever received?” And something came to me quickly. The best leadership advice I ever got was: Don’t own it. What he meant by that was, it’s not actually yours. You have to separate yourself from the thing that you are leading. Great leaders don’t own it because leadership is temporary. You’re going to be replaced someday. You’re not going to be leading that group of people, organization, or company forever. It’s temporary. So don’t own it; instead, see it as something you are stewarding for a while. When you adopt that mindset, it puts you in a better state to treat people well, make the right decisions, avoid selfishness, think big picture, and build things the right way.

Sam Demma
As a leader, you have conversations with so many people every day, and you want to equip them to succeed, move things forward, and feel supported. Sometimes, naturally, you have difficult conversations. How do you approach those as a leader with the people you serve?

Brian Robson
Yeah, that’s another very good question. For me, it’s a lifelong journey. Leadership is a journey, for sure. I’ll be honest—by nature, I hate conflict. As a fifth-generation Canadian, I avoid conflict by instinct. So difficult conversations, the ones you just described, go against the grain of my personality. But you approach them with wisdom. Again, you do it from the perspective that you’re not defending your turf or trying to win a battle for the sake of winning. It’s about doing what’s best for the organization and the person you’re in conflict with. You approach these conversations with humility. It’s not about winning but about reaching a better place in the situation. Listening is crucial. My academic background has trained me to reason and connect the dots with facts. That’s my approach—stick to the facts. Avoid getting personal or emotional, and focus on reasoning through the situation. When you have a conflict, let the facts win. If I’m wrong, the facts will prove it. If the other person is wrong, the facts will show it. And ideally, both of us can come to a shared understanding based on the truth.

Sam Demma
That’s such a great perspective. I ask because I’ve noticed in myself, when I’m having challenging conversations, I sometimes feel the need to win or defend my turf. But I’m recognizing that and trying to improve. So, I really appreciate your insights. You’re clearly passionate about serving students. Although Ontario Tech has a smaller student population, I imagine that creates a lot of beautiful, intimate opportunities. Tell me a little about the school and why you love it so much.

Brian Robson
Yeah, so we talked a little bit off-air about this, but you’re familiar with Durham Region and how multicultural it is. The university reflects that diversity. We’re located in Oshawa, with two campuses: North Oshawa and downtown. It’s largely a commuter school, so most students live off-campus and commute to class. We do have some out-of-province and international students, but the majority are local—people from Durham, East GTA, or York Region. Our student body is incredibly diverse—culturally, academically, and religiously. We’re branded as a STEM university, but we also emphasize “Tech with a Conscience,” which reflects our focus on ethical and social responsibility in technology. As the student union, we serve everyone, meeting them where they are and supporting their unique needs and interests. That’s what makes this role so fulfilling.

Sam Demma
Before your time at Ontario Tech, you were at TMU. What was the difference in your roles of service at each of these universities?

Brian Robson
Very different. TMU is a larger school, also a commuter school, and similarly diverse with many first-generation students. I loved working with both TMU and Ontario Tech students because they’re trailblazers—grateful, hardworking, and not entitled. At TMU, I had various roles, but my focus was on programs for specific populations. These included skills-building and entrepreneurship programs for groups like newcomers, women, Black youth, and students aged 15 to 29. Some programs were federally funded, so we partnered with universities across Canada to deliver them nationally. Here at Ontario Tech, my role is more centralized, focused on serving the entire student body through the union. Both experiences are rewarding but very different in scope and focus.

Sam Demma
Have you always been passionate about entrepreneurship, business, and STEM, or is that just how your career unfolded?

Brian Robson
That’s just how the career unfolded. It wasn’t intentional, but it all fits under my personal mission of empowering emerging leaders. Entrepreneurs are leaders, so it aligned perfectly with my goal of shaping future leaders, even though it happened outside the classroom.

Sam Demma
What are you most excited about this academic year?

Brian Robson
We’ve had the largest first-year class in Ontario Tech’s history, which is exciting. Their energy and enthusiasm are infectious, and we want to build on that momentum. This is my first year seeing a class come in, and I’m looking forward to watching them grow and develop over the next four or five years. They’re the next leaders of the student union, and it’s exciting to be part of their journey.

Sam Demma
Education shapes humans and the future. The work you’re doing is so important. If someone listening wants to connect or ask a question, what’s the best way to reach you?

Brian Robson
LinkedIn is probably the best place to start. I included my LinkedIn profile in the bio I sent you. From there, I’m happy to share my email and connect further.

Sam Demma
Brian, my Oshawa homie, thank you so much for taking the time to share your experiences, insights on leadership, and passion for education. I hope this academic year is one of the best yet. Keep up the great work, and I’ll talk to you soon.

Brian Robson
Thank you so much for having me, Sam. This has been great—I’ve really enjoyed it. Keep it going!

Join the Educator Network & Connect with Brian Robson

The High Performing Educator Podcast was brought to life during the outbreak of COVID-19 to provide you with inspirational stories and practical advice from your colleagues in education.  By tuning in, you will hear the stories and ideas of the world’s brightest and most ambitious educators.  You can expect interviews with Principals, Teachers, Guidance Counsellors, National Student Association, Directors and anybody that works with youth. You can find and listen to all the episodes for free here.

November 19, 2024 by Education School Administration Student Leadership Student Success 0

Rhae-Ann Holoien — Superintendent of Schools for the Battle River School Division

Rhae-Ann Holoien — Superintendent of Schools for the Battle River School Division
About Rhae-Ann Holoien

Rhae-Ann has over 30 years of experience as an educator and is in her second year as superintendent in the Battle River School Division. She is passionate about fostering educational excellence, supporting staff and students, and ensuring all students have access to high-quality learning opportunities. In addition to her professional role, Rhae-Ann is a dedicated mom, wife, daughter, sister, and grandma.

Connect with Rhae-Ann: Email | Instagram | Facebook | Twitter

Listen Now

Listen to the episode now on Apple Podcasts, Spotify, or on your favourite podcast platform.

Resources Mentioned

Battle River School Division

The Transcript

**Please note that all of our transcriptions come from rev.com and are 80% accurate. We’re grateful for the robots that make this possible and realize that it’s not a perfect process.

Sam Demma
Welcome back to another episode of the High Performing Educator Podcast. Today we have a very special guest, Rhae-Ann Holoien. And I go back, I want to say a few years now. She is a ball of energy. She is someone who, if you speak to her long enough, you’ll want to run through a couple, not just one, but a couple of brick walls. She is passionate about education and has been serving young people and educators for a good amount of time now. Brianne, take a moment and just introduce yourself. Thank you, Sam.

Rhae-Ann Holoien
So I’ve been in education for 31 years and you are extremely kind in your introduction of me. I do try to ensure that I have a thought always on my mind that it’s about the students. It’s like that’s our end result. What kind of journey, what kind of experiences do our students have? And I think when you say people will join me, I think those of us in education, we always want to reflect back on that. And that’s why people join us on that journey so we can make it great for students in our schools.

Sam Demma
Did you grow up playing teacher to a dollhouse as a kid and knowing that you wanted to work in education?

Rhae-Ann Holoien
No, but I did grow up, I did a lot of coaching, I did swimming lessons, kind of all of those other things, but I thought I would be a lawyer. Yeah, it kind of changed in my post-secondary journey that I really decided that I loved being teaching and supporting students and being someone who could make a difference in somebody’s life.

Sam Demma
What changed for you in post-secondary that had you alter your pathway?

Rhae-Ann Holoien
Maybe some life experiences, and knowing that we need great people in the classroom, and I’m very fortunate to work in a school division. We have great people in the classroom, but that was something that really kind of made my decision for me. I wanted to be one of those people that really stood up for all students and ensured that everyone had great opportunities in schools.

Sam Demma
I think the idea of making sure that every student feels like they belong, like they’re supported and advocated for is so important. Absolutely.

Rhae-Ann Holoien
I think having my own children made me a little more humble. It kind of opened up my experiences as well because I’ve had to advocate for my own children as well and I think I know the education system and sometimes it’s difficult navigating and knowing where the answers are where the support can be so I think I really appreciate that we need to be that person for all the students in our schools and those students in our classrooms. We have to support them so they have those great opportunities to succeed and let the parents know how to advocate and how to ensure their kids are being successful.

Sam Demma
One of the things I observed with you and your team is you’re always looking for ways to improve student well-being and support the students in the classroom. It seems like every conversation you have relates to that and involves data and making the best possible decisions for young people. What drives that passion?

Rhae-Ann Holoien
What drives that mission? You know, and that has been something I can say that even prior to the pandemic, I have been very focused on ensuring we take care of ourselves, that we’re healthy. I come from a background where I was a student athlete and a university athlete. I’ve raised my kids to be healthy and think of their overall well-being. There’s not just one aspect of well-being. And I think, again, some of the things that I know I want to translate and support so all our students and staff can be healthy and ensure there’s positive well-being in our entire division. If we look after our staff, we obviously look after our students, but there’s some things that we can do along the way. And, you know, hopefully we make a big impact in that.

Sam Demma
You and I were just chatting before we started the podcast about some of the things we strive to do each day to make sure we can show up to the best of our abilities. I was telling you about blocking out lunch and making sure I honor that time on the calendar and having the humility to ask for help when you know you need it, but might not want to ask for it. What are some of the practices you put in place in your own life as a leader to ensure that you can show up at full capacity and to the best of your abilities?

Rhae-Ann Holoien
I appreciate that question because last year I tried to do a few things and now I’m more intentional this year. So I wake up an hour early this year and I go for a walk. I’m trying to ensure that I can have a decent break and have that lunch or that reflection time as well. I like to, you know, a mentor once told me, we carry our weather. It’s leaders. People look at us. They look to you to see how a meeting is going to go or how you’re approaching. And so the quote is, we carry our weather. So before I enter the room, I like to check myself. We carry our weather. I want to be positive. I want people to know that we’ve got this. We’re a great team. We can support each other. And I hope when I go into the room, that’s the perception of the people in the room, that we’re supporting each other. And so, that is something that I do.

Sam Demma
I love that quote. I also was thinking, I had a young person walk up to me after a presentation recently at a school in Richmond Hill, and he said this quote to me. He said, “The way the world sees us is the way we see the world.” And you have such a positive outlook on the world and you have such an optimistic outlook on the world that I’m certain when people are perceiving you, they’re looking at you in the same way you’re looking at the world. So yeah, I have no doubt that every room you walk in, the perception is awesome.

Rhae-Ann Holoien
Well, again, that is very kind because I do see the world as a very positive place. I feel that we can overcome our challenges and sometimes we just need a little more support to be able to do that, but I also believe we’re not alone in that. And as educators, as a leader in the school division, I honestly believe I can support people to overcome their challenges to be successful.

Sam Demma
And that’s really the role of a great leader, is to remove those obstacles from the people you serve, whether it’s the students or the teachers. How do you manage people effectively? What are some things you keep top of mind when dealing with other humans?

Rhae-Ann Holoien
Well, one, I think deep in our hearts we have to value all the work that people do. People work very hard in our school division. I’m very proud of the work we do. I continue with the message that it’s every student every day of success. That’s the vision of Battle River School Division. And that’s honestly the message that I carry forward. We need to think of every student every day. So, part of it is just ensuring that people are valued, people are respected. If you’re having a conversation, sometimes they are tough conversations that we need to have, but it’s ensuring that people feel that we’re listening, we hear them, and we’ll work together for the best end result we can have.

Sam Demma
You have been in many different positions in education, in a few different school boards. What are some of the moments in your career that were pivotal for you? Maybe it was a mentor you’ve had or a change in a role that opened up your eyes to some new opportunity for impact and to be of service. Is there any pivotal moments in your educational journey that you think about?

Rhae-Ann Holoien
You know, I do have some amazing mentors that have been very positive and supportive and, you know, made me reflect and maybe do things a little bit differently. And so it’s great to know there’s other, there’s great adults out there that are looking after our students. But some of the pivotal moments are with the kids. And when the students notice that they can make a difference and they want to share that with us, and they want to share their learning and share celebrations of success, those are the pivotal moments that I know we are making a difference.

Sam Demma
When you think about students and the pivotal moments when they approach you or a teacher and share passionately their interests or their curiosities or their ability to make an impact, are there any students, and you don’t have to name any of them, but are there any student examples that really come to the forefront of your mind of a young person who maybe was really struggling and through education found a new beginning or made some great improvements?

Rhae-Ann Holoien
Absolutely. I can think of a number of students who, and they might not have approached me, but they might have approached a teacher, a principal, an EA, a bus driver, and you hear those students, you hear that story. And it fills our hearts that somebody has made such a difference that they now feel successful, they now feel that they’re able to learn or able to go to school without a challenge. And someone has been there to support them, absolutely. I have a list of students who I’m so proud of the work staff have done to work with our students.

Sam Demma
What do you think some of the opportunities or challenges are that exist right now in education?

Rhae-Ann Holoien
I think opportunities are, you know, the career pathways that students have. I reflect back to when I was graduating from school, and I’m not sure we were directed, you know, into all the various things that one could possibly, you know, do when they grow up. There’s so many opportunities for our students to be successful in life, and there’s different learning, different travel, different volunteerism, different ways to fill one’s heart to be successful for the rest of their life. And I think that’s a great opportunity for our students. I’m very positive about the future. I think we have great students in our schools, great student leaders, great teachers working with them, and I’m just very positive for the next generation of leaders and people in our world to take care of what’s going to happen.

Sam Demma
I think the challenges are also opportunities if you look at them as obstacles to be overcome. Are there any challenges that you think are prevalent today with young people or education?

Rhae-Ann Holoien
Well, one of the challenges, you know, will be mental health. I think, you know, although I might see the world through rose-colored glasses, I think right now we’re living in a time where people need additional support and there’s probably not the support needed for mental health in our system. And hopefully we’re addressing it, hopefully we’re supporting our students, hopefully they know when they transition to adulthood, they know where to go to obtain support of the ways people need to be aware of to navigate life successfully.

Sam Demma
Yeah, it’s so true. And I think if people started thinking about their physical wellness the same way, thinking about their mental wellness and mental health the same way they do their physical health, we would have so many more conversations about those challenges and how we could improve that aspect of our lives. And you’re doing a great job with Stephen and the team to work on those things. And what are some of the things you’re excited about this school year with the Bow River School Division?

Rhae-Ann Holoien
Oh, I am excited about the learning opportunities for our students. Last year, we revised our three-year education plan. So we are diving into well-being. That’s one of our priorities. So, I’m really excited about that. And supporting our team to be able to support our students in our schools under that well-being priority is great. Our other priority is student success for all, which is great because we continue, as you say, to look at data, make decisions based on where our gaps and where our weaknesses celebrate our successes. And our other priority is enhanced learning and working environments. And I’m very excited about that as well. We didn’t just want it to be the learning environment. We have so many schools and facilities that we also want a positive working environment. So then the adults know that that’s very important as well. So I’m excited about all of those things moving forward into this year. It’s some great work we are doing.

Sam Demma
That’s awesome. I’m excited to hear about the improvements and iterations to programming, but also the physical spaces that students and staff and teachers are using. When you think about resources that have been helpful to you among your journey, I know you mentioned mentors have been pivotal. Has there been any resources that have also been really instrumental in your own learning or development that you’d like to share with others?

Rhae-Ann Holoien
Absolutely, there have been some resources. Some of the same resources across our province, which is generally very supportive for collaboration. But a couple things that are near and dear to my heart, I have this book with me, it’s Beyond Monet, and it talks about pedagogy and high yield instructional strategies. And I’ve been probably using that book for 15 years. And that’s near and dear to my heart. We always want to talk about engaging students in the classroom and we talk about what is going to make a difference for each and every student. So that’s kind of a book I have near and dear but we do talk about other resources for engaging students in the classroom which is so very important to me.

Sam Demma
One of the things I remember is when I was with you and Stephen and we were doing some work, you enjoy every opportunity you have to visit the schools. What are those experiences like when you do step into the school buildings?

Rhae-Ann Holoien
So positive. I really like to get back to what are we about, we’re about the kids. So when I am in schools, I like to visit with students. I visit with staff. I ask them about like right now What are they excited about for the school year? What’s happening in their schools? How was summer? So that positive energy It makes it, you know, kind of goes back to I’m not just somebody working in an office, but I have the ability to impact all of these students and I like that. They know who I am. I like that they can have a conversation with me about the great things that are happening in the schools or what should we do differently. So I have already been up and out in our schools and talking to students and, you know, seeing what’s going to be exciting for them this year.

Sam Demma
Lots of exciting stuff going on this year? Or who you got?

Rhae-Ann Holoien
I believe that in this office, I need to cheer for the Oilers because we have a lot of Oiler fans. We have a couple of brave Calgary flame fans and I give them lots of credit for wearing their flames jersey on the Jersey days. But my son probably wouldn’t forgive me either if I don’t say yay, Oilers.

Sam Demma
Thank you so much for sharing a little bit about the year ahead, some of your journeys and steps through education, the resources that have been helpful. If there is an educator listening to this right now who’s feeling a little bit burnt out, they are uncertain about the future or doubting their own abilities to make a difference, what words of advice would you share with them as we wrap up today’s conversation?

Rhae-Ann Holoien
I would say to reflect and think about why they got into education in the first place and how can they make a difference in each student’s life because when you’re in the classroom, when you’re driving the bus, when you’re working with kids, there are some challenging things. But when we think that we have the ability to impact students every moment, every day, for all of their school career, we’re really making a difference, the work that we do. And they need to sometimes step back and enjoy those small moments of success.

Sam Demma
Brilliant. Thank you so much for coming on the show. I hope you have a phenomenal year ahead.

Rhae-Ann Holoien
You too, it’s been great chatting. I think you’re such a spark of positive energy that I always appreciate talking to you so I can get back to reflecting what’s important in our work and you help spread that message. So thanks, Sam.

Join the Educator Network & Connect with Rhae-Ann Holoien

The High Performing Educator Podcast was brought to life during the outbreak of COVID-19 to provide you with inspirational stories and practical advice from your colleagues in education.  By tuning in, you will hear the stories and ideas of the world’s brightest and most ambitious educators.  You can expect interviews with Principals, Teachers, Guidance Counsellors, National Student Association, Directors and anybody that works with youth. You can find and listen to all the episodes for free here.

October 29, 2024 by Battle School Division Education Student Success Superintendent Uncategorized 0

Tom Hamer — Deputy Superintendent of Palliser School Division

Tom Hamer — Deputy Superintendent of Palliser School Division

About Tom Hamer

Tom Hamer, Deputy Superintendent of Palliser School Division, has been bringing his unique blend of big ideas, a growth mindset, and joyful warrior leadership to the role since August 2014. He believes in gently guiding his staff by “planting seeds” and fostering a workplace culture that embraces being “perfectly imperfect.”

Tom began his teaching career in Quebec, teaching math and science. Before attending university, he worked a patchwork of jobs and initially planned to study environmental sciences. However, his curiosity and love for learning led him to pursue education instead—a decision that would later shape his teaching approach.

Though he loved being in the classroom and building relationships with students and school communities, Tom’s desire to improve education on a broader scale naturally led him into leadership. His email signature, Semper ad meliore (Latin for “always to the better”), reflects this drive. He progressed from Vice Principal to Principal before joining Palliser as Director of Technology, where he championed educational technology, assessment, and inclusive practices to enhance learning environments for both students and staff. His innovative work earned him the 2015 AAESQ Award of Merit for outstanding local service.

As a passionate advocate for education and a lifelong learner, Tom holds multiple degrees: a Master of Education in Educational Leadership from Bishop’s University, a Bachelor of Science in Biology, a Bachelor of Arts in Geography, and a Diploma in Education.
Now residing in Coaldale, Alberta, Tom continues to inspire positive change in education through consensus building, while focusing much of his time on supporting diverse and effective learning strategies within his community.

Connect with Tom Hamer: Email

Listen Now

Listen to the episode now on Apple Podcasts, Spotify, or on your favourite podcast platform.

Resources Mentioned

Palliser School Division
Bishop’s University

The Transcript

**Please note that all of our transcriptions come from rev.com and are 80% accurate. We’re grateful for the robots that make this possible and realize that it’s not a perfect process.

Sam Demma
Welcome back to another episode of the High Performing Educator podcast. This is your host Sam and today we are joined by Tom Hamer. Tom was connected to me through a friend, Marie. Tom, thank you so much for being here. Please just take a moment to introduce yourself.

Tom Hamer
My pleasure Sam. Thanks for having me on your show. I look forward to this. So my name is Tom Hamer. I am the Deputy Superintendent with Pallister School Division right now. Now that sounds like, what does a deputy superintendent do?

Tom Hamer
I guess would be the question most people are asking. And I actually oversee all of learning services for the district. I’ve been doing this role for the last five years. This is finished my sixth year now doing it. And I didn’t start out thinking I would be a deputy superintendent. I can, if you want, I’ll jump into a little bit of the origin story if you’d like.

Sam Demma
I don’t think there’s any person who knows exactly what they’re going to be doing, you know, 10, 15 years in the future. So I would love to know where you started and what brought you to where you are now.

Tom Hamer
Awesome. Yeah, I started, teaching was not actually the path I had thought I would end up on. I started in university in sciences with this dream of being a veterinarian, was volunteering at a vet clinic in the summers doing road trips, that house call type thing in a rural area in southeastern Quebec and did that for a couple of summers and realized, I don’t want to do this and had that, I guess, challenge of what else? So at the time, that was sort of early 90s, environmental sciences was just starting to pick up at universities and transferred to a beautiful little university, Bishops University in Southeastern Quebec. Loved it. Class sizes were great. And along the way there, going through my science degree, I thought I’d be a park ranger, work for Parks Canada.

Sam Demma
Oh, wow.

Tom Hamer
And then thought, you know what? Great way to get into that would be start volunteering with some youth. So I actually volunteered at a local youth center and saw a lot of troubled kids coming in and out. And the kids were troubled not in the sense that they had lives that were, I guess, any more difficult than anyone else. They just didn’t have a significant adult in their life that could help guide them. And that was sort of the common theme I kept hearing. And then the stories they would tell about school weren’t great either. They hadn’t connected with somebody at school. So, lo and behold, I ended up in an education program and started teaching math science in a rural community in English Quebec, English-speaking Quebec. So, we would have kids busing two hours into classes at the extremities each week. And it was sort of that, I guess, one place where kids could feel that they belonged. And that was the way I sort of approached it from teaching. It was, how do you connect with kids first? Because without that connection, there’s not going to be any learning going on. Or at least you’re not going to be able to influence the learning.

Sam Demma
That idea of having a caring adult in your life to guide you is such a powerful idea. I’ve been fortunate to have a really supportive family in my own life and some phenomenal educators. And I think when we take responsibility and ownership for our choices, and you combine that with beautiful support systems, magical things start to happen. How do you make sure you are that caring, guiding adult in a student’s life in your classroom if they don’t have that at home?

Tom Hamer
Well, I think, certainly, I’m a few steps removed from a classroom now. But one of the things that I constantly remind staff is you need to wait in. You need to meet kids where they are. And in fact, our opening address this year for staff may always have props for it. And one year I had a little headlamp because it was why you got to go find kids where they’re at. Some of them are going to be hiding from you. They’re not hiding from you as the teacher. They just don’t know which adults they can trust. So you need to seek them out and you need to help them. So this year’s piece Was hip waders because what I find certainly post pandemic what a lot of people are lacking is that human connection? We’ve we’ve drifted into getting our connection through quick text messages Social media doom scrolling all of that and we’ve lost some of that actual physical connection when we’re standing in each other’s space. And that can get messy, that can get difficult. So the message was, wade into the swamp, and I wore hip waders now. Piece of advice for anybody thinking that that’s a smart thing to do, don’t wear hip waders if you’re not in sort of six or eight degree water because you start to get pretty swampy in the waders.

Sam Demma
I might have to borrow those because my dad and I take out the docks around this time of year. That’s awesome. Yeah. They’re great in the water, not on land. You taught math and science in rural Quebec and then your life took you to Alberta? Like how did this all come about?

Tom Hamer
Yeah, that was sort of one of those odd circumstances that just serendipitously worked out wonderfully. The school I was working at the time, we were the first school district in Canada to go one-to-one MacBooks, one-to-one computers. Back in the early 2000s. So I’d had a lot of experience using like tech integration, getting teachers using technology and we were on the bleeding edge. So I can certainly give lots of advice on what not to do. For anybody wanting to venture down that path, I certainly learned a lot of lessons of what doesn’t work. But then an opportunity came up in Lethbridge, Alberta, where they were looking for a director of technology. And it was sort of, I won’t say a whim, but it wasn’t sort of that plan, because in fact, the recruiting office, when I spoke to them, I said, well, I’d sort of be open to some other opportunities, but definitely not Alberta, definitely not Saskatchewan, definitely not Manitoba. We’re the three provinces, I said, I really, in my own mental understanding of those areas, was not an area I thought I would want to go to. I came out for the interview. The interview went really well, and lo and behold, 30 days later, I was a resident of Alberta, and that was a division office position. So, very different. You’re one step removed from certainly direct contact with students. But one of the things that was very clear, that I made very clear in terms of my vision of technology was that people are most important.

Tom Hamer
When we’re doing education, we can’t lose sight of that nexus between teacher and student. And we have to have as many adults possible working with the students the technology is a tool in the background that helps facilitate some So we we jumped right in with Chromebooks which lower cost but they work Quite well actually and allow us to put more people in front of kids It’s awesome I have a mentor and he always

Sam Demma
says you build the people and the people build the business or the people run the impact. And I think it couldn’t be more true in a position like what you’re doing at the school division. When you think about managing and leading other people effectively, what are some of the things that are typically top of mind for you?

Tom Hamer
Top of mind for me would be identifying what some of the obstacles are. And some of those obstacles might be external to improvement. Like one of the things in my tagline I have in Latin, semper ad milior. Most people don’t read taglines, I always read, I always read to the bottom. So semper ad milior is always towards improvement and that’s something I’ve always lived by. And I always tell people, if I have a day where I didn’t make a mistake, I wasn’t trying hard enough that day, I wasn’t trying to do things differently or improve things. So that’s sort of the mindset I bring to conversations I have with teachers when we’re looking at trying to do something even better. Not to say that what we were doing was bad, but we want to do something even better. And with that, it’s identifying what are the obstacles to people or to systems that prevent us from doing it even better. And that’s the conversation I have, and I’ll have the same conversation with students when I get that opportunity. But the big thing is identifying what those obstacles are, and then, okay, how do we creatively resolve that obstacle or find a way to go around the obstacle?

Sam Demma
Sometimes those conversations can be challenging. I think of mistakes I’ve made in my life, and the conversation I have to have with another human being to fix that mistake is always a little bit uncomfortable, but I know it’s going to be better on the other side of it. How do you navigate those challenging conversations? I think you have to approach them with grace.

Tom Hamer
And I always approach them really with one of the things I always consider when I’m going into a conversation, I think it’s going to be a challenging conversation because we’re or either on different point sides of an issue or from my perception a mistake has been made, I always think, what if I’m the one that’s wrong? And I’m always listening, I always really make an effort to listen to what they’re saying and really stay away from the yeah buts. And listen to what they’re saying, listen to what the challenge is that they’re experiencing, listen to them describe the situation and most of the time, they’ll come up with an area and an area where they see they may do something differently moving forward or come up with an even better if scenario. So it’s really just for give people grace and don’t rub their noses in mistakes after the fact. Like I’ve seen so many leaders that I’ve worked with over the years bring back previous mistakes that were made when you’re having a conversation with someone about a mistake that was just made today that really has no bearing on this current situation, but it’s this, I gotcha moment. And then you introduce shame into the dynamic and now you create a culture where the individual that makes the mistake doesn’t want to feel shame. So you create a culture where people hide their mistakes or don’t talk about their mistakes in an objective, open way.

Sam Demma
Or like you said, stop trying. Like if you’re not making mistakes, you’re not trying hard enough. And I think it’s such a beautiful culture to build, one where people are encouraged to make mistakes and then openly talk about them so they can grow, learn, and evolve from those moments. That’s a beautiful perspective and I appreciate you sharing it. When you think about some of the challenges that exist today in education, what are a few of those challenges and obstacles that you and the team are working to overcome?

Tom Hamer
I think the biggest challenge, I would say, is the speed at which information is transmitted. And the challenge with that is when you think about the way information was transmitted, and it’s also a blessing in the same, it’s a curse and a blessing at the same time. When you think about information and how we would come across information a hundred years ago, that was vetted, that was curated, that was edited by multiple people along the way. Now, that can be great, but it can also be a bit of a curse. So, the biggest challenge is the speed at which information gets out there, because misinformation is now as prevalent as correct information. So, the challenge is having individuals and having groups recognize information that, wait a minute, that doesn’t seem right, and being critical with the information they get versus just blindly consuming it. I would say that is a really big challenge. I think another big challenge is, and this comes right from that public display of how we treat one another. It has become acceptable for the media to show the mistreatment of each other. And that is almost glorified and encouraged. And you see it right with our leaders. When people stand up in our Parliament and say that the government is a fascist government, first of all it makes me feel like our social studies programs aren’t teaching people really well about what fascism is. And it’s also sad to hear people sort of say that when that’s not really accurate.

Sam Demma
Yeah. The idea of misinformation is such a big challenge. Even not only misinformation, but people’s trepidation around if a person is actually speaking to them now. I reached out to someone on LinkedIn recently and they responded back, I’m sorry, is this actually you or am I speaking to an AI robot? And I was like, I had to go film a video for this person to show them like, hey, it’s me, I’m a real human being here talking to you. And I just think the speed at which technology is evolving is so fast that it must be hard to keep up. Is there any other issues among, maybe not the students, but maybe even leadership or the school board that you think is something you’re all working towards?

Tom Hamer
I think a big issue is, again, it comes back to giving ourselves grace. Yeah. For whatever reason, we’ve gotten ourselves into that, onto that conveyor belt of perfection. And if it’s not perfect, we can’t share it. If it’s not perfect, we’re not going to try it. And what that leads to is, I’ll say, the social media pictures of classrooms and these perfect classrooms and the amount of time some people will spend making something perfect. And then seeing the next day that, oh, well, this person did even better and now you get that sort of defeating weight that lands upon you rather than saying, you know what, this is good enough for what it’s for. The main part of this is educating children. So children need to see that sometimes things are perfectly imperfect and you need to start the journey before everything is ready.

Sam Demma
And it’s an analogy for the rest of their lives because that’s going to be a trend as you age and grow up and get into the working world. And so that’s a cool perspective to share. When you think about resources that have been helpful in your own personal development in education or as a leader, is there anything that’s top of mind or maybe you’ve revisited a few times or maybe think about often.

Tom Hamer
Well, do you mean like resources like developed by specific authors, that sort of thing?

Sam Demma
Or… Yeah, any resources.

Tom Hamer
I think I would say nothing replaces the resources of colleagues within your building. Collectively, and that’s what I always found. Now there’s always great source materials out there and the availability of that now is at your fingertips. And I think about any of the resources, there’s companies that have turned it into a business like Solution Tree that have an abundance of resources for teachers. But the most important resource are the colleagues that you have within your building and the collaboration that can occur in a building, not just in terms of what’s cutting edge educational theory, but what is really important around how do we build positive relationships with kids? How do we form positive, lasting attachments with our colleagues and with students? And anything around that attachment theory, I think is really important too.

Sam Demma
That’s awesome. I love the idea of people being the best resource. I was talking to an educator earlier today, I was doing another interview, and she was telling me she would have lunch with two of her colleagues every day and it was a stand-up meeting they would

Sam Demma
have and some days people would miss it but more often than not they would sit down and talk about what was going on in their classrooms that day. And I think it applies not only to teachers in classrooms but to any workplace because sometimes the idea is sitting in another and all we have to do is have a conversation. So that’s a great reminder.

Tom Hamer
And then just connecting with someone from that cubicle over the classroom down the hall and sharing stories. And I remember times coming into the staff room when I was a teacher where the lesson flopped and you walk in and you have this complete shoulders are down, you’re just defeated. And you walk in and inevitably a teacher and a staff from where I worked would pick up on that and then ask a couple questions or start sharing some funny story about something. And then you’re laughing and it recharges you and you go back out and try all over again.

Sam Demma
It lifts your spirits, right? Sometimes it’s a laugh. That’s all we need to get back on track for the rest of the day if things have gone sideways. You asked me before we started, why did you start the show? I was thinking about it a little bit while we were chatting just now. I had a teacher who had a tremendous impact on me when I was in grade 12, and he had no idea that he made a big difference in my life. I think a lot of the educators I’ve spoken to during times in their career have felt as if they don’t know if they’re making an impact. And the act of bringing someone on the show to have a conversation gives them the opportunity to reflect and think through those challenging situations and obstacles. And yeah, I think that was really what inspired me to get it started. And for any educator who’s listening to this right now that’s also feeling inspired, hearing a little bit about your journey, and some of the ideas you shared, is there a way they could reach out to you if they’re in a different school board or somewhere else in Alberta in education and they wanna just have a conversation?

Tom Hamer
Absolutely, best way to reach out to me is through email. I have a very limited social media presence because I struggle with some of the content and terrible things that go on in social media. So my email, I shared it, it’s tom.hamer@pallisersd.ab.ca.

Sam Demma
Awesome. Tom, thank you so much.

Tom Hamer
You’re welcome.

Sam Demma
This was a lovely conversation. Keep up the amazing work.

Tom Hamer
Thank you, and all the best to you, Sam, and hopefully we can meet face-to-face again sometime.

Join the Educator Network & Connect with Tom Hamer.

The High Performing Educator Podcast was brought to life during the outbreak of COVID-19 to provide you with inspirational stories and practical advice from your colleagues in education.  By tuning in, you will hear the stories and ideas of the world’s brightest and most ambitious educators.  You can expect interviews with Principals, Teachers, Guidance Counsellors, National Student Association, Directors and anybody that works with youth. You can find and listen to all the episodes for free here.

October 22, 2024 by Director of Education Education Educator Superintendent Uncategorized 0

Lisa Dunnigan — Veteran Educator and Co-Founder of Teach Your Heart Out

Lisa Dunnigan — Veteran Educator and Co-Founder of Teach Your Heart Out
About Lisa Dunnigan

Elisa began her educational career over thirty years ago. She started out teaching seventh grade and quickly realized that she wanted to work with younger children. After three years of middle school, her family moved to Gainesville, GA, and she started teaching fourth grade. This was heaven for her. She also worked part-time at Laurelwood Mental Health with middle school-aged children as a Mental Health Technician.

After four years of living in Gainesville, her family moved back to Douglasville, GA, where she became an elementary school counselor. She worked as a school counselor for three years and then became the assistant principal at Eastside Elementary School. After three years, she was named the principal of Eastside Elementary School where she was labeled as a turnaround school principal. The school won several academic awards under her leadership. The school was a Title I School but outscored many Non-Title I Schools in the school district.

In 2012, Elisa was named the Executive Director of Federal Programs. Elisa also taught education preservice and master level classes at Mercer University, West GA University, and Kennesaw State University from 2012-2018. In 2020, she retired from the Douglas County School System.

In 2017, she and her twin daughters started The Wright Stuff Chics, an e-commerce company that created graphic t-shirts and gifts for educators. In 2018, they also started hosting professional development conferences all over the United States. The company is called Teach Your Heart Out.

In 2019, they started hosting an annual teacher cruise where they also visit a local school in one of the ports. The companies have made well over eleven million dollars since starting.

In 2015, one of the twins, Elise, was diagnosed with stage IV metastatic breast cancer. She passed away in 2018. Tosha, Elisa’s other daughter, is now an elementary principal in the Douglas County School System.

In 2017, the family started a non-profit, The Pink Santa Hat Movement, where they send out care packages to educators, nurses, firefighters, police officers, and EMTs who are battling breast cancer.

Connect with Lisa Dunnigan: Email | Instagram | Linkedin

Listen Now

Listen to the episode now on Apple Podcasts, Spotify, or on your favourite podcast platform.

Resources Mentioned

Teach Your Heart Out Conferences

Pink Santa Hat Movement

The Wright Stuff Chics

The Transcript

**Please note that all of our transcriptions come from rev.com and are 80% accurate. We’re grateful for the robots that make this possible and realize that it’s not a perfect process.

Sam Demma:
Welcome back to another episode of the High Performing Educator Podcast. This is your host, Sam Demma, and today, we are joined by Lisa Dunnigan. Lisa and I connected recently because of a friend named Tom who is a phenomenal speaker and magician and MC who made this beautiful connection. We had a lovely conversation about all the work they’re doing with the Teach Your Heart Out Conference, the cruise in Orlando. I mean, can you introduce yourself and talk about how you’re bringing educators on a cruise ship for their PD? Absolutely.

Lisa Dunnigan:
My name is Lisa Dunnigan, and I’m actually a 30-year veteran educator. I started out teaching middle school. It was not for me. Seventh grade was not my friend. Then I taught fourth grade. Then I was a school counselor, an assistant principal, a principal. And then I ended my career. I was an executive director over federal programs for my local school district. I absolutely love helping educators, helping administrators just to be better with the work that they’re doing in the world.

I know that last year, 537,000 educators left the field of education. And so we’re trying to help to be able to provide a community where like-minded educators can come together, work together, and, you know, celebrate the profession, remind each other why they went into the profession. With Teach Your Heart Out, that is one of our main goals – just to be able to help teachers, to be a resource for them and to let them know that we appreciate what they’re doing.

We want to provide practical teaching strategies that they can easily implement into their classroom. In my 30-year tenure, of course, I went to thousands of professional developments, some good, many bad. That was always on my bucket list – to have a teacher conference where educators come together. And of course, we also don’t want to leave out the fun component of it because self-care is so important. We want teachers to have a good work-life balance, and we want to remind them to also let their hair down and have a great time. That is so important to us as well.

Sam Demma:
You spent time in a few or at least one Title I funded school.

Lisa Dunnigan:
Actually, my whole career I worked in Title I schools. Even when I taught, I worked in Title I schools, and then I ended up actually, one of my jobs was to be over Title I as well for my school system. So I feel very strongly about closing that gap, leveraging the playing field. But at the same time, keeping expectations very high. When I was a principal, I was a turnaround principal. And I attribute that to expectations. We always had high expectations.

We gave our kids so many life experiences that we knew they would not have gotten otherwise, but we also did not accept that they couldn’t do it because they were poor. We never accepted that at all. We still held them to high expectations, and every single time they rose to those expectations. So I think that’s one thing that’s so important.

Sam Demma:
For the Canadian folks north of the border, can you explain very briefly what Title I is?

Lisa Dunnigan:
Absolutely. Title I is where your school has more than 75% of students who qualify for free or reduced-price meals. Once you get to that threshold, it’s mandated that your school becomes a Title I school. You receive extra funding from the federal government, and that can go towards resources, tutoring, extra staff, professional development, and parent engagement, which is a mandated part of Title I.

Sam Demma:
I worked with a few Title I schools in New Jersey, and I had such a beautiful time in all of the schools I visited. What you’re sharing about your Title I school even outperforming other non-Title I schools is exceptional. How do you, as an educator, share expectations with a student in a way that pushes them to live up to them?

Lisa Dunnigan:
I think it’s important to expose them to things they’ve never been exposed to, which opens up a whole new world for them. Also, it’s about making sure they understand the expectations at school versus at home. At school, there’s a certain way we do things, and helping them understand that is key. Letting them know that just because they haven’t had certain life experiences yet doesn’t mean they’ll never have them.

Sam Demma:
I’ve never had someone in my life hold me to high standards and expectations without trying my best to fulfill them. I think it’s one of the biggest gifts we can give to young people.

Lisa Dunnigan:
Yeah, I think every single time students will rise to the expectation. Rita Pierson, when she was alive, talked about telling kids they were the smartest in the school, and guess what? They rose to that expectation. There’s so much research that shows the importance of keeping expectations high.

Sam Demma:
When you think about your time in classrooms across the country over the past 30 years in administration, do you remember any stories of students who were really struggling and then grew and flourished over time? Is there a particular story that sticks out in your mind?

Lisa Dunnigan:
Yeah, when I taught fourth grade, classroom management was my jam. Any difficult student would end up in my class because they knew I could handle it. I had a student named Ronald. I remember going home and telling my ex-husband that Ronald needed to come live with us. Ronald’s mom wasn’t present in his life, and the highlight of his year was when she got her income tax refund, and they could stay in a hotel for the weekend.

I developed a relationship with Ronald, and he would do anything I asked him to do. He had a lot of built-up anger, but we talked about it. I was also getting my counseling degree at the time, so I’d practice with Ronald, letting him vent his frustrations. Ronald ended up in the gifted and talented program. I feel like I have to take some credit for that because I poured into him when others couldn’t. I still think about him to this day.

Sam Demma:
What do you think most people misunderstand about challenging students in their classrooms?

Lisa Dunnigan:
I think they forget that sometimes students act out because of academic deficits. Kids would rather be seen as bad than dumb. They don’t care if other kids think they’re bad, but being thought of as dumb is a big deal. Teachers need to understand the root cause of the behavior.

Sam Demma:
Your passion is just exuding through the screen. When you finished your time in classrooms and administration, how long did you wait before starting the Teach Your Heart Out conference company?

Lisa Dunnigan:
We did our first conference in 2018. In 2017, we started The Wright Stuff Chics, which sold t-shirts. I’ve always been an entrepreneur, and I’ve always had more than one thing going on. But in 2015, my daughter Elise was diagnosed with stage IV breast cancer. That changed everything. We also started a nonprofit called the Pink Santa Hat Movement, where we send care packages to people battling breast cancer.

Sam Demma:
When do you sleep?

Lisa Dunnigan:
I don’t sleep very much. I had to wake up this morning at 2:50 am, and I had a lot to do today.

Sam Demma:
The work you’re doing and the team you’ve built is incredible. What do you think?

Lisa Dunnigan:
Being an entrepreneur isn’t for the faint of heart. I know what my purpose is and what God has called me to do. People always say, “It’s none of your business what others think of you.” That’s my mantra. I know who I am and whose I am.

Sam Demma:
I can feel your heart in this podcast. The same walls that keep in our emotions also keep out happiness. You’re doing phenomenal work, and if others try to bring you down, you have to empty your backpack and let it go.

Lisa Dunnigan:
We feel a responsibility to help educators, which in turn helps students. Mental health is a huge issue, and the answer is not arming teachers with guns. We need to do something about mental health, and I feel a responsibility toward that.

Sam Demma:
How can educators get involved with the Teach Your Heart Out events?

Lisa Dunnigan:
They can visit our website, teachyourheartout.com. We host events like our summer summit in Ontario, Oregon, and we do Teach Your Heart Out minis, where we come to your school or district.

Sam Demma:
Do you have any last words of wisdom for an educator who might be tuning in, especially those feeling burnt out or losing their sense of purpose?

Lisa Dunnigan:
Focus on things you can control. Don’t spend energy on what you can’t. You can decide if you’ll have a good day or a bad day. Don’t feed into negativity, and think about things that fill your cup, not deplete it.

Sam Demma:
I love it. And that advice is hitting me. I feel like I need to hear that. This has been such a phenomenal conversation. I can’t wait to share it with the world. Lisa, thank you so much for taking the time to come on the show here today.

Sam Demma:
I appreciate it.

Lisa Dunnigan:
Absolutely. Absolutely. Thank you for having me, Sam.

Join the Educator Network & Connect with Lisa Dunnigan

The High Performing Educator Podcast was brought to life during the outbreak of COVID-19 to provide you with inspirational stories and practical advice from your colleagues in education.  By tuning in, you will hear the stories and ideas of the world’s brightest and most ambitious educators.  You can expect interviews with Principals, Teachers, Guidance Counsellors, National Student Association, Directors and anybody that works with youth. You can find and listen to all the episodes for free here.

October 15, 2024 by Educator Entrepreneur Executive Director Founder and CEO Student Leadership 0

Claire Kelly (OCT) — Assistant Head of School: Student Life at Appleby College, an independent grades 7-12 school in Oakville, Ontario

Claire Kelly (OCT) — Assistant Head of School: Student Life at Appleby College, an independent grades 7-12 school in Oakville, Ontario
About Claire Kelly

Claire Kelly (@ClearGreenDay) serves as Assistant Head of School: Student Life, at Appleby College, an independent grades 7-12 school in Oakville, Ontario. Her responsibilities include leading a portfolio of outstanding student-centric experiences in Arts, Athletics, Service, Student Leadership, and Boarding Life, supporting coaching and leadership development experiences for faculty and students, and facilitating opportunities for student growth and school culture.

Claire teaches English and AP Capstone Research, where she has supervised over 70 academic Research studies, an array of which have been published in external peer-reviewed journals. Claire earned her PhD from OISE/UT (’19), in Leadership, Higher, and Adult Education.

Her interests include leadership development and organization change, career patterns, and gender representation, and Independent school headships in Canada. Claire has co-led affinity groups for women leaders and taught the Women in Leadership module each summer since 2019 with Canadian Accredited Independent Schools (CAIS). She has written three children’s books (Rubicon) that combine her love of travel with her passion for Arts, Literature, and Social Sciences, all designed to cultivate young readers.

Claire loves to run, paddle, dance, and play sports. Her love of learning continues beyond the classroom with hobbies such as learning guitar, enjoying music, and travelling. She lives with her husband, Nicholas, also, an educator, two sons, Julian and James, and mini-Doodle, Piper, on the beautiful Appleby campus.

Connect with Claire: Email | Instagram | LinkedIn | Twitter | Facebook

Listen Now

Listen to the episode now on Apple Podcasts, Spotify, or on your favourite podcast platform.

Resources Mentioned

Appleby College

Leadership, Higher, and Adult Education – OISE/UT

Canadian Accredited Independent Schools (CAIS)

Rubicon Publishing

Student Leadership – Appleby College

The Transcript

**Please note that all of our transcriptions come from rev.com and are 80% accurate. We’re grateful for the robots that make this possible and realize that it’s not a perfect process.

Sam Demma
Welcome back to another episode of the High Performing Educator podcast. Today I’m very excited, we have a special guest, Dr. Claire Kelly. Dr. Kelly, please take a moment to introduce yourself to everyone who’s tuning in today.

Claire Kelly
Hi Sam, it’s great to be here. Please call me Claire. I am a teacher going into my 25th year of teaching, which is amazing to me. I don’t know how that happened. And I am currently an assistant head of school at Appleby College, and I’m head of student life there. So I work a lot with students and very closely with all aspects of the student experience.

Sam Demma
When did you realize in your journey as a student and young professional that you wanted to work in education?

Claire Kelly
Yeah, that’s a great question. As in like what got me into this work?

Sam Demma
Yeah, well, everyone has a very different pathway. Some people tell me they built dollhouses in their basement and taught the toys class. Some people told me that their family worked in education and they followed that pathway. What was your journey into working in schools?

Claire Kelly
Yeah, I guess, you know, ultimately, I started, I became a teacher because I love working with students, with children, with adolescents. You know, unlike many people, I love adolescents. I think they’re really amazing and they have so much to teach us. So, but yeah, going back to the start, I guess my father was a professor, my aunt was a school teacher, so I had some familial influences. However, yeah, I think, you know, teachers in high school certainly left strong impressions on me. I had some great teachers, they helped me better understand myself. I was also an athlete for much of my schooling. I spent a lot of time out of school in some ways, but a lot of time with coaches. And I loved working with people to accomplish goals, like whether it was as an athlete or as whether it was like individual athlete or on a team. I just loved being able to make those connections through sport. And I love the drama that you get from, you know, going through a game together or I was a figure skater for a long time, so like a four minute solo and all the preparation and all the people that go into making that happen. Yeah, and I think, you know, ultimately I like movement, I like variety, I love that teaching is never the same day twice. And we have this incredible ability to meet so many people, which is incredible. And I love the rhythms of the days and the years. So, yeah, I have to say I’m really happy where I am. I’m really glad I chose this. It just seemed like a natural part of – natural place I would end up.

Sam Demma
The rhythm and changes and movement as a school teacher are very vast. I’m sure it’s very similar with the role you’re in right now in student life. What does being the head of student life look like? What is the day-to-day in this position currently, what does it entail for someone who’s never been in that position or doesn’t know too much about it?

Claire Kelly
Yeah, that’s a great question. It’s an incredible role. I absolutely love it. I’ve been, this is my third year in that role. So I’m relatively new and it involves arts, athletics, service opportunities and running the co-curricular program for students, which is at our school is mandatory. So we have a very robust co-curricular program with, you know, approximately 60 different opportunities for kids. We also have a student leadership and a fantastic student leadership program with, you know, so many formalized responsibilities that are graduated really from grade 9 to grade 12. And then we have the Boarding Life program, which is, you know, our school is a day school, but it’s also a boarding school and we’re one of the only schools in North America that has mandatory boarding program for all their grade 12 students, so they move on campus and then they and then they get they stay and they live that year and understand you know a little bit more about themselves and what they need to prepare for classes and get ready in the morning and you know feed themselves and all sorts of life skills, as well as a fantastic university prep experience. So, a lot of our parents will say things like, you know, this is almost like the dress rehearsal for going off to university, which is really an incredible opportunity. So student life looks like having a sense of really getting to know students really, really well from breakfast in the morning through study in the evenings, certainly at this school, and having a good sense of what they need and what drives them to be the best they can be.

Sam Demma
I felt very honored that I was able to visit the school and tour campus when it was around Thanksgiving time and I had this beautiful potato lunch. And it was delicious. It sounds like there- I love this thing.

Claire Kelly
There’s an exo group that runs our dining hall. It’s incredible.

Sam Demma
It sounds like there are so many unique opportunities for the students, even the staff, as a part of student life on campus. One of my favorite authors is a gentleman named Jim Rohn. He talks about the seasons of life and how they can be tied to the seasons of business or just like the idea that there’s rhythms to things. And he has a phrase, he says, you know, after opportunity is always adversity in some way, shape or form. You know, with lots of opportunities, there’s also challenges. And I’m curious, what are some of the challenges that you think you’re faced with right now at school or on campus?

Claire Kelly
Yeah, that’s such a great question. How long do we have? Yeah, I mean, there are always challenges. So we could name off. There are some significant challenges that our students are facing. There’s eco-anxiety, there’s mental health, there’s DEIB, how to better integrate and have a more just world. There’s Indigenous reconciliation, especially in Canada. It’s hard not to think of that as top of mind. University admissions, that might be not as grand a scale as some of the other challenges, but it’s certainly a significant landscape for our students and it’s a very changing landscape right now and with the latest news from federal government and it will be interesting to see what that means in terms of the impact even on undergrad students and the available programming. So, kind of watching that closely. Socioeconomics, you know, it’s really hard to buy a house right now. It’s hard to buy a house anytime, but certainly it’s very challenging for any student growing up in this generation is looking at some big challenges, how to fund the life that they want to lead. You know, increasingly VUCA world every time I turn on the news. So, there are some big, big challenges.

Claire Kelly
I guess how do we deal with that? Well, you know, day by day as much as possible. We hope there’s a strategic plan of some sort. And that helps. And like ultimately, like, I guess a lot of people have seen opportunity in challenge and there is always opportunity in challenge. You know, the Dalai Lama talks about that. Whenever there’s a challenge, there’s an opportunity to face it, to demonstrate it, to develop our will and determination. I’d also say, like, as school teachers, we’re kind of right in the rhubarb. We’re dealing with some of this every day because this is the student world. And I’d say that, you know, humbly, we continue to work on these. We have time, we have space, and we have these incredible moments of dialogue that we get to sit and work with a huge collective of youth. And that’s a pretty magical place. So we learn from them, they learn from us. It’s a pretty neat thing. So and then, you know, we have these great opportunities as well, certainly at our school, where we bring in highly motivated and motivational speakers like yourself. So that was really wonderful to have. But, you know, I think, you know, I work with some really incredible people. I work with motivated, kind, talented people, and they see challenges as opportunities to do things better. That’s really the only thing we can do is try to find the opportunity in it. We think certainly for teenagers, challenge is an inherent part of being a teenager. You’re always challenging, challenging yourself, you’re challenging other people, you’re pushing boundaries, you’re trying to find that light. It’s a pretty exciting space when you think about it. It’s like that liminality, you know, you’re in the middle of something. And it’s really essential to growth. So the question is really for me is how do we tackle the challenges and how can we have impact in our school’s culture? How can we arm these kids with the skills that, you know, they have nascent within them? How do we, how do we develop those and give them to them so that they can have an impact on their larger worlds? So I don’t know if I fully answered that, but that’s kind of what we do. I try to do everything.

Sam Demma
Yeah. I love the idea of seeing opportunities within the challenges. The same author I mentioned, Jim Rohn, he always says, we can’t change the seasons, but we can change ourselves. And if we do change ourselves, everything changes. And it’s like the challenges are gonna be there, but it’s our perception of them that makes all the difference. What of the programs you ran last year, or even in the past couple of years, do you remember having a really positive impact if there are other people tuning in thinking, oh, maybe they can consider this for their school or their community as well?

Claire Kelly
Yeah, that’s a great question. Well, as I mentioned, we have a very robust co-curricular program, so that’s pretty amazing. Students can choose from, you know, participating in a sports team or joining an all-school play, or trying their hand at robotics or design or working with seniors. We have a group, or several groups, that go out actually into the community and work with seniors and work with school children and try to find time and space to work together and learn from each other. So that’s pretty neat. Other programs that were really successful, I did mention the Student Leadership Program which certainly I’m really proud of, spending a lot of time with motivated kids gives me a great deal of hope. I think, yeah, when we talk about programming, it’s really about giving students opportunities, especially I think in that early teen time, you know, that tween, pre-teens or tween time, when they don’t really know who they are, finding time, finding space, finding people who will give them something to help them think a little bit more or discover something new. So one of the things we do pretty well at our school is we have a significant breadth of opportunity and we try to offer, we offer so much. Sometimes it’s challenging to do so, but the breadth is really to really offer students an opportunity to try something new, get to know themselves, get to maybe change their mindset about things they thought they didn’t like or areas where they didn’t think they that, yeah, give them that time to really dive in. And it’s okay if you don’t like it, it’s kind of a, it’s a very low risk, very safe opportunity. But really finding those moments to, yeah, to realize that, hey, you know what, I’m not just an athlete, I really like singing, or I want to try stand-up comedy, or I want to try to see if I can plant a sustainable garden. So how are you going to spend your time? How are you going to spend your life? That’s really it in a nutshell. So we try to challenge them through opportunities to help them discover a little bit more about themselves. And it’s pretty neat to see in a teenager’s life to change from say, grade eight to grade 12. It’s sometimes it’s, well, it’s always remarkable. And sometimes it’s really, really surprising.

Sam Demma
When you think about seeing those changes in students, what does that look like? Is it a change in behavior? Is it, they start very shy or uninvolved and the time they’re graduating the school, they’re involved in everything? What does that actually tangibly look like in your experience?

Claire Kelly
Yeah, I think that’s a great question. It is all of those things. I guess it’s a change very much in confidence, and it’s that confidence to, it’s okay to be myself, it’s okay to try things, it’s okay if I’m not cool, because actually like embracing that and recognizing that you’re trying something new and there’s a chance you could fail, that makes you really brave, that makes you really cool, ironically, right? And then it’s really neat to see the shift in students, both in terms of individual but also in collectives where they’re like, oh, that is, it’s amazing what you did. It’s incredible that, you know, you want to lead the academic council. Good for you. Let’s all jump on board because you’re doing some really neat things there and I want to be part of it. And I think that’s something that comes with confidence. I think, you know, grade seven, grade eight, grade nine can be tough. Those are tough years for students. And we need to give them a lot of support. We need to remind them that they should be trying new things. They don’t know everything about the world yet and challenge them to engage. And I think as long as we can keep them engaged and keep them talking and keep them with an eye towards the future, that they can really start to thrive. Yeah, so I would say that students… I’ve seen… well, last week, let me think of an Last week I was at a karaoke show that was run by some students and we had significant participation from students in the evening, it was a fundraiser, and they had to do a little bit of preparation. And we must have had 12 acts that were coordinated, planned, choreographed, and I guess the thing that struck me, and several of the other teachers there, if I can speak on behalf of a few of us in the audience was some of the students that I saw in grade 9 who were quiet and shy and reserved and really trying to find their place. We’re up there in the middle of it all, taking the lead, feeling comfortable, really owning that stage and you know that would be, that’s a very visual example.

Claire Kelly
It doesn’t always have to be, you know, someone who seems introverted becoming an extrovert because that’s not necessarily what we want either. You know, I have a lot of time for introverts and I think being able to stand on stage and perform is not necessarily what everyone needs to do, but I do think that it was a pretty great reminder of how confidence can propel students to new heights and give them the self-awareness that hey maybe I already had that in me. I had those those really nascent performing skills or I really wanted to show off my dancing and having my friends around me doing the same thing allowed me to do that or the environment was safe and it was low risk and I could do this. And maybe it took four years to get there, but it’s a memory that they’re going to have. And I think it’s also a skill that’s going to propel them forward. So that’s really what I saw. I think about a little talent show I had when I was in elementary school and I rapped a song by Eminem with two of my friends

Sam Demma
I think about a little talent show I had when I was in elementary school and I rapped a song by Eminem with two of my friends. It was absolutely terrible but I still think about it and I remember the feeling I had personally when I walked off stage and felt so proud that I did it Knowing that I was really nervous knowing that I was really Embarrassed even a little bit about the performance, but that I still showed up anyway. And I’m sure so many students built so much confidence as a result of that event. And if you’re listening right now, thinking about doing something similar, use this as a case study. I think it provides such a unique opportunity for students and staff to introspect and reflect being a part of the experience. Something you said earlier was that students throughout school are learning so much about themselves. And I believe that all humans are consistently learning things about themselves as they go through life. And one of the greatest teachers is our own mistakes, our own learnings. And I think about myself, you know, I just organized a cross candidate trip, and I was a pretty terrible manager of others. I tried with my limited skill set managing others, and it all went well from other people’s perspectives, including the people I managed, but I learned a lot. And there’s a lot of things I would do differently if I did something like that again. I’m curious, what are some of your learnings in education as an educator that other educators tuning in might be able to learn from your experiences?

Claire Kelly
Wow, well that’s a great question, Sam. And thank you. I like your little anecdote of bringing everyone across Canada. That’s really, that sounds like an amazing trip. That was cool. I guess in terms of mistakes, I’m sure I’ve made many and probably on a daily basis. So I’m pretty comfortable with most of them, I think. I think, you know, there are always an opportunity for learning. And as educators, you know, I think we go into education because we like learning, we were lifelong learners and there’s nothing like experience. So I think like personally, yes, of course, lots of mistakes professionally. I’d say that, you know, one that comes to mind for me is in the beginning of my career, I taught English and history. I still teach English, but not history. And I teach a little bit, not as much as I used to now that I’m in an assistant head role, but in the, yeah, at the very beginning, in the first few years, I talked far too much. I just, I thought, I don’t know what I thought. I, I, I, you know, too much lecturing, too much standing in front of the class or sitting in, sitting with the class and, um, you know, too much, uh, stage on the stage behavior. And what I think I, like, I think I know why. There’s a sense, certainly when you’re starting out, you want to show these kids who you’re not that separated from age or you don’t think you are, although I think they always think, oh, she’s so old. She is as old, even though I was probably 25. I think I wanted to show that I knew what I was doing and that I belonged there. I belonged I belong there with my own classroom. And I had knowledge and yeah, I’m sure that’s where it was coming from. But certainly in the last 20 years or so, I’ve been using the Harkness method as an English teacher, certainly at our school, and it’s really changed the way I teach English. And it’s one of our certainly foundational programs at the school that we’re very proud of, but it’s really changed the way I think I do a lot of things. Harkness, I don’t know if you’re familiar with it, it’s a very constructivist and democratic sort of way of teaching, where you’re all sitting around a table and I facilitate, so I set it up, I draw maps, I keep track of who said what, and I inject things here and there just to kind of prompt and see where the conversation will go. But ultimately, it’s not about me. It’s really all about the students and how they build on each other and what they’re able to share and debate and critique and extend and all that. And I think the best conversations really happen when I’ve set the stage, but when I just sit back and listen.

Sam Demma
What a powerful lesson in teaching. I drew some parallels immediately to speaking on stage and how powerful silence is for audience members because it gives them an opportunity to digest the information you’re sharing or answer the questions you’re asking and engage with the stories. And I think there’s a cool parallel there too. I was at Crofton House in Vancouver. They had a lot of classrooms with oval shaped tables and they’d have these really cool conversations where everyone feels engaged because you’re all looking at each other. There’s a formal name for it and I’m forgetting it, but maybe you know.

Claire Kelly
Yeah, it might be like the Harkness Method. 

Sam Demma
Okay. Yeah. Yeah, so I appreciate you sharing that and I love the reflection of speaking less and allowing the students to be more involved with the content and with each other. What is something that keeps you hopeful, like keeps you motivated and keeps you showing up? 

Claire Kelly
Yeah, that’s a great question. Another great question. So, like what gets me out of bed in the morning? I think you always have to have an answer for that, right? And it’s a good reminder, especially as you get further on in your career. I think for me, this is going to sound really Pollyanna-ish, but I love my life. I love what I do. I love that, as I mentioned earlier, like every day is different. So even though I’ve been at this school, I’ve worked at two big schools in my career, and I can honestly say like every day is different. I’ve never had the same job two years in a row. Not because I keep moving around in any way, but just the job is different. It’s so dynamic to work with students and to work with children and to have, you know, we must have 150-200 interactions a day. So, what, you know, there’s the plan and then there’s the reality of the up and down and the crossfire dialogue and and all the things that happen and it’s just a, you know, it’s really an incredible experience to work in a school if you like students and I think, you know, they just have so much to offer. I love working with teenagers. Yeah, you know, also I have a family that I love. I love my husband, my kids. One of my sons goes to our school as well. He just started, so that’s been really powerful for me to see my world through his eyes and to experience a little bit more. I feel like I get the full student experience through him. And he’s new this year. He’s, I guess if our school had used those terms, he would be a freshman. He’s brand new and he’s in the first year we offer. He’s in grade seven. So he’s learning all about the rhythms of the school day, but rhythms of the year, the programming, the teachers, the other students, what to expect, what he should be striving for, what he really likes himself. So it’s been really, really, really, yeah, it’s just an incredible education for me to see that through his eyes, and I’m really looking forward to this journey together, if you will.

Sam Demma
That’s awesome. You get to hear about the impact of the structure of the school and the opportunities and the programs in student life, right in front of your own eyes with your son, which is awesome.

Claire Kelly
Absolutely, and you know he tells me if I’m wrong too, which is also really important.

Sam Demma
That’s cool. I really appreciate you taking the time just to talk a little bit about your journey, some of your beliefs around education, some of the opportunities you believe that exist right now, some of the challenges. You’re doing a phenomenal job and there’s probably educators right now listening to this thinking to themselves, wow, this, Claire’s inspiring, you know, especially those that are just starting in the journey themselves. If there is an educator listening to this thinking that and they want to reach out and ask a question or just share some gratitude after hearing this interview, what would be the best way for them to get in touch?

Claire Kelly
Oh, thanks, Sam. Those are really kind words, first of all. And yeah, I love connecting with people. So I’m always happy to answer emails or, you know, be on social media. So probably through my email is the best way, ckelly@appleby.on.ca or through LinkedIn. Yeah, those are probably my go-to’s.

Sam Demma
Awesome. Claire, Dr. Kelly, thank you so much for coming on the show. It’s been a pleasure. Keep up the amazing work and I look forward to crossing paths again soon.

Claire Kelly
Thanks so much, Sam. It was a pleasure and really nice to see you again.

Join the Educator Network & Connect with Claire Kelly

The High Performing Educator Podcast was brought to life during the outbreak of COVID-19 to provide you with inspirational stories and practical advice from your colleagues in education.  By tuning in, you will hear the stories and ideas of the world’s brightest and most ambitious educators.  You can expect interviews with Principals, Teachers, Guidance Counsellors, National Student Association, Directors and anybody that works with youth. You can find and listen to all the episodes for free here.

April 29, 2024 by Assistant Head Author Department Head Student Leadership Student Success Teachers Teaching Tips 0

Charle Peck — Keynote Speaker and School Mental Health Consultant

Charle Peck — Keynote Speaker and School Mental Health Consultant
About Charle Peck

Charle Peck (@CharlePeck) is the co-creator of Thriving School Community, a revolutionary program designed for schools to improve the mental health of staff and students. She holds an MS in Education and an MS in Social Work as a 20+ year veteran in education (K-12).

As a global keynote speaker, she delivers powerful messages of hope to educators and facilitates meaningful professional development to equip adults with tools that integrate into everyday practice. Her unique lens as a high school teacher turned clinical therapist who has worked closely with adolescents and families in crisis makes her stories relevant and captivating to those struggling in today’s system.

You can purchase her book “Improving School Mental Health: The Thriving School Community Solution” on Amazon. You can also listen to Charle’s podcast “Thriving Educator” and connect with her via email charle@thrivingeducator.org, on Twitter + LinkedIn @CharlePeck.

Connect with Charle: Email | Instagram | LinkedIn | Twitter | Facebook

Listen Now

Listen to the episode now on Apple Podcasts, Spotify, or on your favourite podcast platform.

Resources Mentioned

Thriving School Community Program

Graduate Programs at Niagara University

Master of Social Work (MSW) – Wilfrid Laurier University

Improving School Mental Health: The Thriving School Community Solution

Thriving Educator Podcast

TSC Virtual Summit

The Transcript

**Please note that all of our transcriptions come from rev.com and are 80% accurate. We’re grateful for the robots that make this possible and realize that it’s not a perfect process.

Sam Demma
Welcome back to another episode on the High Performing Educator podcast. Today I am so excited. I was connected to this amazing human author and speaker through a past guest named Darren. Today’s special guest is Charle Peck. Charle, please take a moment to introduce yourself to all the educators who will be tuning in today.

Charle Peck
Hi, you guys. Sam, thank you so much for having me. It’s so nice to be connected by people who are genuinely good people like Darren. And, you know, I’m just coming to everybody from a background in education, K through 12, for the past 20 years but I taught high school for 18 years, really saw my students struggling. So I got a Master of Social Work, became a clinical therapist, and I’ve been working with schools and districts across the country to help them solve this darn youth mental health problem. So I’m coming to you with that lens. I’m also a parent. I’ve got three boys, and I just want to make sure that our educators have simple tools and strategies that they can just infuse into everyday practice to manage their own mental health and well-being and then respond effectively to their student needs. That’s what they need the most.

Sam Demma
Well, something that makes you very unique is your specialization in trauma in becoming a clinical therapist. Tell me a little bit about that journey of yours.

Charle Peck
You know, I realized that understanding that brain-body connection through a trauma lens was essential to help mitigate the problems our students are having. And by the way, our educators are coming into our buildings with these same problems that are unprocessed. So once I learned what that was all about neurologically and emotionally how people are responding with that emotional charge as a result. It helped me develop the skills and tools that could actually adapt to the classroom setting. And that’s why I love doing what I’m doing, because it does work. And it works even in crisis. I worked at a crisis unit in a hospital, Sam, and I worked with teens who were really struggling and with their parents and families. And these skills and tools work with them too. So I’m excited to roll it out.

Sam Demma
Tell me more about the tools. As someone who’s excited to hear some of the things that you’re sharing, I’m sure the educators are also.

Charle Peck
Yeah, well, I developed them with Dr. Cameron Caswell. She’s an adolescent psychologist and she and I hooked up because we knew the problems were very similar with what we were each working with. And we had to come up with something that was evidence-based, so they absolutely are evidence-based, but something that would easily be able to recall and use and have visuals that can work for not only the adults, but the kids. So they can work with kids as five years old, but also 15 years old and adults. And I’ll give you an example, Sam. So one of the problems we have is dealing with anxiety, right? Anxiety and then avoidance and so in therapeutic sessions what I would do is talk with talk with people about this and they have what’s called their own narrative now We all know what narrative is right? It’s a story that we tell ourselves And there’s lots of things that are brought into that story But oftentimes they are just a bunch a bunch of lies like we’re not basing them on facts And so we’re walking around our buildings, emotionally charged with these unresolved traumas and all of these thoughts and feelings that are triggering us throughout the day. And it’s based on a story that we’re telling ourselves. So I teach them about the story spiral and how our thoughts and emotions, our responses, or really reactions, are all linked together. And then how people are responding to us can keep a spiraling into that story. Again, that’s not based on fact. We might think somebody is upset with us or mad at us or think that we’re dumb or incompetent, but they’re not actually thinking about us. They’re thinking mostly about who? Who are they thinking about, Sam?

Sam Demma
Themselves.

Charle Peck
Yes, of course, of course. But we’re all egotistical as human beings. And so helping people reframe their thoughts and feelings, emotions around those stories. And really unraveling that story can be so helpful with anxiety, which can apply to anybody. So that’s just one little tool that we use.

Sam Demma
One of many tools that you and many other educators and speakers will be sharing at your upcoming virtual conference. Can you please tell us a little bit about the summit happening on April 16th and how educators can get involved if they’re interested in learning more

Charle Peck
Yes. Okay. So Dr. Kim and I said, listen, we’ve got to provide support to people free, virtually, easily, anything that’s accessible. We’ve got to get it out there as much as we can. And so we decided that we’re going to do a virtual summit. We’ve done it several times before. It’s been great. And so we’ve got eight awesome speakers. We’ve got a speaker talking about crisis response, like how do we respond to youth in crisis? We’ve got a speaker talking about how to manage big emotions so that it will help us as educators, but also we can translate that to parents and students easily. Also leaders are a part of this too. They need to help with that as well. And they absolutely can.

Charle Peck
And so we just, we have like one of my sessions is about how to assert your authority without being mean because we do have struggles with students in that authority position, but we still have to stay connected, Sam. And if we don’t, we’re shutting them down, shutting them out and helping create that disconnect and that divide that is not working in our education system. We need to bring people together and have trust and connection. And so the expert speakers we have are there bringing their true insight and skills and tools, but briefly. So each of them have 20 minutes to talk and share resources. We’re doing giveaways. It’s fun. Dr. Kim and I engage people and people leave with real tools that they can immediately use. And so if anybody wants to register again, it’s absolutely free. You can be a parent or an educator or leader. And if you just go to thrivingschool.org forward slash TSC summit, you can just register for free. So thanks for bringing that up because we do want to support our teachers big time.

Sam Demma
And I know it’s not the first. So there’s a lot of people that are already involved. You’re building the momentum and doing such an amazing job at providing all these resources to so many educators across the country. I think everyone listening right now should pause this recording and go and check it out. It’s a amazing experience from what I’ve heard and I’m excited to hear more about how it goes this year. Tell us a little bit about why. Like why do you do this work that you do? You’ve done a great job explaining some of the things that you do and the tools. Tell me the reason behind it all.

Charle Peck
Oh my gosh, okay. So when I got to teach, I loved what I taught. I got to teach kids about their brain. I got to teach them about their development. I got to teach them about why the heck they were feeling what they were feeling and experiencing what they were feeling and experiencing based on their developmental stage of life. And also all of those influences that they got along the way. And so what that did for them is it helped them learn about who they were, and a lot of forgiveness happened with themselves. So they weren’t carrying the weight of the guilt and the shame and pain that society has put on them, and they were able to make sense of it. And so I knew that after I became a therapist, I knew that this work had to be done on a more massive scale because the youth mental health crisis is everywhere. I mean, it’s global. It’s global.

Charle Peck
And so when I realized I had some great tools that could easily infuse into everyday practice and really work well in a classroom and support staff at the same time with their own mental health, because they’re struggling too, I knew I had to step out of the classroom and just do this work. So I do get to speak around the nation about, and internationally about these tools. One of my sessions is called SOS for School Mental Health, Strategies for Staff and Students in Crisis, because we’ve got to address it. We’ve got to give relief to the whole system. So that is my why I’ve got to do this on a massive scale and help others get the relief that I was seeing in my own students.

Sam Demma
And did you struggle with mental health growing up or have you seen it in your family? Like, I would love to hear a little bit of your personal story as well that brought you into education and even brought you here.

Charle Peck
Yeah, you know, first of all, I’m the baby of six kids. So I had some interesting experiences in the position of my family. And even we had a great, I had a great childhood and a great family system, but I felt alone a lot. And I had a lot of people around me a lot And I was involved in a lot of sports Informing my identity. I wasn’t really sure like am I Only good when I’m playing well in my sport in my I didn’t think I was a good student I could have been but I thought I was dumb and there were lots of things that went on I absolutely struggled with mental health and I think adolescence is something that I always knew I would participate in, in the learning piece there to help adolescents because it’s such a tricky time of life and I think there’s such a disservice out there that they’re not involved in understanding what’s going on with themselves. So I was always compelled to work with teens, but I also have a child development background so that I understand not only as a young child, like what’s important for us to do to support them when we’re pregnant. And I’m not afraid to say that because it’s super important that people understand how impactful it is forever. Okay. And so that’s one of the things that’s a disservice I think I’m doing by not being in a classroom again with teenagers.

Charle Peck
I don’t get to teach them every day about healthy and unhealthy relationships Because we had some really important Conversations there that I wish I would have had So that’s something else that I’m trying to do on a global scale is help Adults teach kids about these healthy and unhealthy relationships and friendships And what does that look like because I don’t want anyone else getting stuck, you know, my first year of teaching. I was not only planning sessions for my students, I was planning an escape to a women’s shelter. And I did that while I was still teaching and holding it together. But I was able to do that because I felt confident about who I was and I had a ton of supports. So yes, I struggled, but the good news is, Sam, we can prevent these problems from happening in the first place. And we can also help people manage that when they’re in it and learn to step out of wherever they are if they’ve reached their limits. I mean, there’s a way to do that and still feel good about who you are. And so that’s why I’m doing this work too.

Sam Demma
There’s the speaking, there’s the summits, and then there’s the book. Tell us a little bit about the journey of the book and what you’re hoping that resource will do in the world.

Charle Peck
Well, it’s meant to be something simple that has a framework that’s easy to relate to, especially in the education world. And so there are nine skills. And the reason there are nine is because we identified nine different areas that were contributing to the youth mental health crisis. For example, insecurity, not recognizing our own strengths and getting stuck in that. Like when I was felt like I was a poor student, I got stuck there. And so that shapes how I performed in school. I mean, I later went on and did better, but that was what I wish I had is that particular skill or polarization, right? There’s so many of us who are polarized and guess what? We can actually work and engage with others, even if we don’t like each other or believe in the same things. But there’s a way to do that, to meet our own needs in that exchange. So that’s another thing. So all of the skills are in the book that explains the rationale, but also we wanted people to walk away being able to use them immediately. So it’s kind of a reference guide that way. That’s what the book is, so anybody can use it, parents, students, but we say educators, you need this. We need to start with you because I think our schools are absolutely the keys to make any kind of change, like, in the masses.

Sam Demma
What can people listening expect from you and the team in the near future?

Charle Peck
Well, we’re doing a lot of professional development in equipping our teachers across the nation with these tools. So if anybody wants that, please, please, let’s help. Like we all need to help you. There’s something for every budget. I know budget is certainly an issue, but there’s something for every budget. And in fact, we want to promote sustainability and autonomy in the schools we work with. And so we have a program for that so that we can equip school counselors, school mental health team members, so they can roll it out. And it’s not even as big as train the trainers, Sam. That’s way too much for people to handle right now. So we know what we can provide is affordable, but also sustainable. So that’s one of the things we’re doing. And I’m also doing some keynotes.

Charle Peck
And so if anybody wants that message of hope, that’s one of the things I’m doing, but I’m really excited to share, and I haven’t said it too much yet, but I’m actually working on another book with a former principal who has a trauma lens and is a foster parent and understands the system really well too. And we’re actually talking more about behavior and how to respond to behavior and where the heck it’s coming from. So I’m excited about that because people need those tangible tools and principles to kind of go by. So yeah, that’s coming up too.

Sam Demma
And if they wanna reach out, ask a question, follow your journey online, what would be the best place for them to get in touch?

Charle Peck
They can just email me charle@thrivingeducator.org or they can just go to my website thriving educator.org. I’m on social media. You can find me @CharlePeck. Just connect. The thing is, don’t let this go. Like if you need some support, let me help you.

Sam Demma
Charlie, such a pleasure to have you on the show. Thank you for taking the time. I look forward to our paths crossing at some point in real life offline. And I’m so excited for your new book, your educator summit, everything that is yet to come.

Charle Peck
Thank you so much for all you do too, Sam, thank you. Thank you so much for all you do too, Sam, thank you.

Join the Educator Network & Connect with Crystina Cardozo

The High Performing Educator Podcast was brought to life during the outbreak of COVID-19 to provide you with inspirational stories and practical advice from your colleagues in education.  By tuning in, you will hear the stories and ideas of the world’s brightest and most ambitious educators.  You can expect interviews with Principals, Teachers, Guidance Counsellors, National Student Association, Directors and anybody that works with youth. You can find and listen to all the episodes for free here.

April 28, 2024 by Speaker Student Success Teachers 0

Lindsay Reynoldson — Leadership and Physical Education Teacher at Rutland Senior Secondary

Lindsay Reynoldson — Leadership and Physical Education Teacher at Rutland Senior Secondary
About Lindsay Reynoldson

Lindsay Reynoldson is a Leadership and Physical Education teacher at Rutland Senior Secondary School in Kelowna. She was the chairperson of the 2023 British Columbia Student Leadership Conference hosted at RSS, and she is a member of the British Columbia Association of Student Activity Advisors.

Lindsay has been teaching for 10 years in Kelowna and Fort St. John, B.C. She is a strong advocate for creating connections with students, and she believes that every student has the ability to achieve greatness. Lindsay works to create a culture in her classroom where students feel safe and heard, feel comfortable trying new things and making mistakes, and where everybody feels welcome. Lindsay also coaches rugby and volleyball at her school, is a curricular leader, and is currently in her final courses of her Master’s of Education Program at UBC O.

Connect with Lindsay: Email | Instagram

Listen Now

Listen to the episode now on Apple Podcasts, Spotify, or on your favourite podcast platform.

Resources Mentioned

Rutland Senior Secondary School

British Columbia Student Leadership Conference

British Columbia Association of Student Activity Advisors (BCASAA)

Bachelor of Kinesiology (BKin) – University of British Columbia

Canadian Student Leadership Association (CSLA)

The Transcript

**Please note that all of our transcriptions come from rev.com and are 80% accurate. We’re grateful for the robots that make this possible and realize that it’s not a perfect process.

Sam Demma
Welcome back to another episode of the High Performing Educator Podcast. This is your host, Sam Demma. Today’s special guest is a good friend of mine, Lindsay Renoldson. Lindsay is a leadership and physical education teacher at Rutland Senior Secondary School in Kelowna. She was the chairperson of the 2023 British Columbia Association of Student Activity Advisors. Lindsay has been teaching for 10 years in Kelowna and Fort St. John, B.C.

Sam Demma
She’s a strong advocate for creating connections with students, and she believes that every student has the ability to achieve greatness. Lindsay works to create a culture in her classroom where students feel safe and heard, feel comfortable trying new things and making mistakes and where everybody feels welcome. Lindsay also coaches rugby and volleyball at her school, is a curriculum leader, and is currently in her final courses of her Master’s of Education program at UBC. I hope you enjoy this insightful conversation with Lindsay and I will see you on the other side. Lindsay, please for everyone tuning in, take a moment to introduce yourself.

Lindsay Reynoldson
Hi, Sam. Yes, my name is Lindsay Renoldson, and I am a teacher at Rutland Senior Secondary in Kelowna, BC. I teach leadership and physical education. I’m also a volleyball and rugby coach, and super excited to be here with you today.

Sam Demma
We met at the British Columbia Student Leadership Conference, and you teach leadership. It sounds like that is a big part of your experience in education. Why do you love the work that you do in student leadership and how long have you been doing it?

Lindsay Reynoldson
So I’ve been doing student leadership since I first started teaching actually. My first job was PE in leadership in Fort St. John and I really love it because I find I get to connect with the kids in a different way than I do in academic settings. And I also love leadership because there’s a spot for everybody to contribute in the class and really just seeing the growth of students through their four-year span where I’ve had students that come in super timid not really wanting to talk to their peers and by the end of their fourth year in grade 12 they’re running a pep rally in front of 500 plus students. So it’s really awesome to see the growth that students have and just see all the opportunities that it can provide for students. 

Sam Demma
When you were a student yourself, were you in a leadership classroom?

Lindsay Reynoldson
So I was in a student council classroom, so I was really big into student council. When I was in school, I didn’t have time to take leadership in my courses because I was taking all the sciences and everything else, and I literally had no room. But we did, our leadership teacher from my school also did student council, so I was always doing student council. I was involved in like the orientation stuff. So anywhere I could get involved in my school, I did. Yeah.

Sam Demma
Okay, cool. Awesome. And when you think back to your own experience through school, was there a teacher you had that had a big impact on you? And if so, what did that teacher do that made a big difference? 

Lindsay Reynoldson
Yeah. So I actually had quite a few teachers, I would say, that made a big impact on me. I know I had one physical education teacher that was, she was also one of my coaches. She was just amazing. And I had another French teacher and rugby coach that’s just amazing. And I think the big thing about them is they just really cared about their students as individuals and not like, they weren’t just there to do their job and go home. They really took an interest in their students and just provided us with so many opportunities that I wouldn’t have had otherwise. Like our rugby coach took us to Disneyland was one of our trips and she made that possible. But she was just one of the most incredible human beings I’ve ever met in my life. And she was one of the like key contributors, I would say to want to go into education too and to have students have that person. Because I find sometimes we have students that not fall through the crack, but they don’t, maybe they don’t excel in certain places in the academics.

Lindsay Reynoldson
And finding, like a passion, finding a niche for all students is so important. And I think she was one that really made sure that all students had somewhere to belong in the school.

Sam Demma
You mentioned just now that she was a contributing factor to wanting to get into education. Did you know when you were a student, did you know when you were growing up that you wanted to be a teacher? Did you play house or where did that realization come from? When did you decide? 

Lindsay Reynoldson
So my mom was a teacher. So growing up I was just always around her and her teaching and from a young age, I always wanted to be a teacher. When I was in grade one, I would pull all my stuffed animals into the living room and have spelling tests for them and like set up my classroom and have that ready. And from the time from grade one to grade 12, I always wanted to go into education. And that was a big passion of mine. And I was super excited And then I actually did some summer camp in my grade 12 year that didn’t run as smoothly as I wanted. And after that, I was like, I don’t wanna do this. I don’t wanna go into education.

Lindsay Reynoldson
And I completely changed my career path into wanting to go into physiotherapy. And I went to school, I went and did kinesiology at UBC and was super into physiotherapy. And I was in a mentorship program and I was being mentored by a physiotherapist. And going through that process and looking into her job and going through some different job shadows, I realized that I wasn’t passionate about it and then came back to education and had some amazing university professors, got some experience in high schools, in university teaching, and realized again that that was really where my passion lied.

Sam Demma
It’s awesome to hear your journey because every person’s journey into education is very different. They’re not all a straight pathway. And there’s never a wrong time or bad time to reignite that passion if it’s something you truly want to do. I think one of the reasons most educators get into this vocation is because they want to make a positive impact on the lives of human beings, on the lives of students and even their staff members.

Sam Demma
Can you recall a story where a leadership experience or a classroom moment where something that was taught or something that was said had a very positive impact on a student? The reason I ask is because I think people love hearing those stories. Is there any that come to mind? 

Lindsay Reynoldson
I’m just thinking that’s a good question. I think, I’m trying to think of a specific story. And one thing that really sticks out to me is I have had I had a student that I taught from grade 9 to 12 that graduated last year. And at the end, she wrote. Mia Karr and in it, she was just talking about some specific experiences that I didn’t even remember, but just about how much of an impact that it had on her life. And if she hadn’t have done it, her life would have been completely different.

Lindsay Reynoldson
So I don’t know if I can think of a big thing, but I’ve heard a lot, just kind of those small things add up all the time, which is interesting. And I know one of my students just did his capstone presentation. And I heard afterwards that he said, going to leadership was one of the defining moments in his high school path. And he found somewhere that he finally felt like he could fit in, which was really interesting to hear.

Sam Demma
Oh, that’s amazing.

Sam Demma
When you think about the conferences students attend and the activities, I think what ends up happening is they build so many deep relationships, not only with the other students that are attending, but also with the advisors. How do you think, as an advisor, you build a strong relationship with a student? Like, what do you do to cultivate that?

Lindsay Reynoldson
I think a big thing for my classroom is having a safe space where students can come, and I’m really big on team building, especially at the beginning of the semester. So we do a lot of classwork, I would say, at the beginning of the semester, and it’s all about building those relationships with myself and the students and with the students and each other. And going to the different conferences and having those opportunities, I find just really solidifies that with the students. And even just before I came on this podcast, I had one student that was asking about BFLIC and CFLIC for next year, and if we had figured out when we’re registering and he was making sure I’m on that because he’s super interested, he did BFLIC this year and he’s ready to go again, he wants to go back and he had such an incredible experience. So I think for me, the biggest thing is relationships and carving out that time and understanding that if things don’t go exactly the way I want or if the lesson doesn’t work out for that day, and we just have to switch it up and just have a moment to kind of talk and breathe and go through what everybody’s going through, then that’s okay. And things need to change. And the most important thing is being able to have those talks with the students and understanding that At the end of the day, we’re all human and we need to treat each other with kindness and just providing that space to do so.

Sam Demma
How long have you been attending the conferences CSLC and be selected? I know you said you started teaching leadership right when you started teaching or getting involved But have you been attending all the conferences since then as well?

Lindsay Reynoldson
Well, when I was in Fort St. John, we didn’t go to the BSLCC or CSLCC. I was at a middle school there, and they just never had done that before, and because it was my first contract, I didn’t really know anything about it. So I didn’t get into the conferences really until I came to Rutland. I went to the CSLCC in Abbotsford, but when I was in high school, I also went to BSLCC. So I had attended them in high school, but I just hadn’t actually been able to experience a B-SLIC until this year as an educator, which is shocking because the first one we went is the one, or the first one I attended as an adult is the one that we hosted, but it was a really amazing experience. I’ve also taken students to the CADAA summer camp though. So I have had different experiences bringing students to different places, but I would say the big turning point is working with Al Hopkins and Ryan Wakefield, who are two amazing educators, when we were all at Spring Valley Middle School together, and they really got me into it, and reignited my passion, I would say, in leadership. That when a position came up at Rutland Senior for a leadership teacher, immediately I was like, I know I need to do this, this is my passion, this is where I need to go.

Sam Demma
Sometimes people assume that these student leadership conferences are exclusively for the students, although I know that the advisors also leave with so much. Not only do they have a chance to connect with all their friends that they haven’t maybe seen in a long time, but there’s advisor sessions. And I’m curious, what are some of those advisor sessions like?

Sam Demma
What are the things that you walk away from that event with? And I know that you personally were organizing it, so maybe you didn’t have as much time to sit in on them, but what have you heard?

Lindsay Reynoldson
Yeah, I would say looking back on the CFLIC one, the advisor sessions were super important to me because they took away so many different things that I could then bring back to my school, and I think it’s a really great way for advisors to also fill their cup because a lot of times we’re focusing so much on others that, and we tell the kids that they always need to make sure their cup is filled before they can fill to others. But I think as advisors, sometimes we don’t take that message to heart and we don’t focus on that. So I think the conferences are such a great place for advisors to get that refresh and to fill your own cup and to connect and network with other advisors because leadership is such a fantastic way to share ideas and going to the first piece like that’s where I was able to meet more leadership teachers in my school district that I didn’t know and now I have a really good connection so I’m constantly texting, emailing, I need to do this, what are your thoughts on this and also I know that this year we had Andy and Stu who were running our advisor program and we had so much great feedback from the advisors about things that they could practically bring back to their classes immediately, different ideas, just different events, different ideas, different things to try with their students. And I think it’s so important as advisors for us to have that professional development as well as our students.

Sam Demma
Not only are you involved in leadership, teaching, but you also coach athletics. How do you refill your own cup when you’re exhausted or things are overwhelming? What do you do to take care of yourself?

Lindsay Reynoldson
I really try to focus on my own physical health too. Teaching physical education, I feel that’s really important. And if I’m stressed out, having a bad day, go for a workout, go for a run. That was something my mom always used to tell me anytime I phoned her stress, she would just say, go for a run. And I’d be like, no mom, I don’t want to go for a run.

Lindsay Reynoldson
She’d be like, no, just go for a run. I’d be like, blah, blah, blah. And I would go for a run and then everything was better afterwards. So for me, I find the physical exercise really helps me. Another thing is just surrounding myself with people that I can count on, people that will always be there for me. I’m very fortunate about where I am that I work with a fantastic leadership partner at my school. I also work in a physical education department with amazing human beings, so I’m really fortunate that I always have somebody to connect with if I am having a bad day. Another thing too is I can be having a really bad day and I’ll show up in one of my classes. I’ll put some music on We’ll do a little dance party talk to some of my kiddos, and I’m like it’s all good. It’s all good.

Sam Demma
Okay, cool. So it sounds like physical activity is a big tool that you use in your own toolkit to improve how you mentally and physically feel Yes, I would say I’m very similar I’ve noticed that when I’m not feeling the best, if I move my body, my mindset almost follows the movement.

Lindsay Reynoldson
Exactly.

Sam Demma
And improving and lifting my spirit. So that’s really cool to hear that. Are there any resources you found really helpful or mentors that have been instrumental in your development as a teacher? And if so, you don’t have to name them all because I’m sure there’s like lots of different people who you’ve leaned on, but maybe some of the lessons they’ve taught you that you’ve found really helpful. If anything comes to mind, it’d be really cool to hear your thoughts.

Lindsay Reynoldson
I would say some of the things that have really helped me is reminding, I’m thinking of my class and my leadership class, reminding me that it’s student leadership. And like, not everything needs to be 100% all of the time. And if things don’t go 100% perfectly, that’s okay. Because that’s where we learn. And understanding too that because it’s student leadership, to really focus on the students and help guide them to do the events and it’s not, it’s not teacher leadership and really teaching the students to do that and helping to support them. I think that was a big thing to remind myself of because just in my daily life, I’m very much a perfectionist. I like everything to be 100% perfect all the time. That’s not realistic. So to remind myself about that all the time. And I all often have mentors, just if I think something doesn’t go wrong, just to kind of talk it out, and really refocus and refresh my mind on what’s important. And one thing my mom always tells me if I’m really stressed, too, she’s like, is it life threatening? I’m like, no, it’s not life threatening. She’s like, okay, then we’re good. It’s not life threatening.

Sam Demma
Yes, mom, you’re right. That is so cool. I was recently attending a conference in Quebec city and there was a speaker and he was talking about the difference between the fear of danger and the fear of uncomfort. And there are two different things. You can be afraid and it not be a legitimate fear, it’s just a fear of change. Whereas if there was a bear turning around the corner and you’re walking some path in BC, that’s real danger and you should be very uncomfortable, you know.

Lindsay Reynoldson
Exactly.

Sam Demma
And so just to ask ourselves those questions just like your mom does is such a great way to reground ourselves and move forward. Those are great pieces of advice. It is, has CSLA been instrumental? That’s like, I know a big resource for schools across Canada. Is there any books that come to mind? Is there any other resources that sometimes you lean on or pull from?

Lindsay Reynoldson
For sure, I really look for the CSLA. There’s the Google Drive with a lot of different ideas, talking to Ash and Dave there. We hosted a Horizons conference last year as well. And looking at all the resources they have on their website to help. I’ve also been reading a book, just The Culture Coach, is what I’m reading right now. And I find it really, really interesting.

Lindsay Reynoldson
And it has a lot of practical, practical lesson and practical things that I’ve been bringing into my teaching right now. So, that’s been pretty awesome too.

Sam Demma
Oh, it’s amazing. You mentioned that one of the big reminders you tell yourself is that it’s student leadership. It’s led by students and helped and organized by adults and teachers. I saw that firsthand when I was at BCSLC and how many students were helping out with the British Columbia Student Leadership Conference. How they all stayed after and arrived early and volunteered all day and were running around. Can you give an example to a teacher who is listening to this, who has no idea what a student leadership conference entails, just some of the roles and jobs that students would have filled in during that three-day conference?

Lindsay Reynoldson
Yeah, so our students had such a big role in that conference, and I give so much props and kudos to those kids because they were there for hours. And leading up to the event, we had training days on the weekend. They were there Mondays after school, setting everything up. We had our students, they were the MCs, they were in charge of their spirit groups. They ran the talent show. They got everything ready for our reflections. They organized and planned a pep rally during the conference.

Lindsay Reynoldson
Really anything at the conference that could be done by students was done by students, which was so important for us to be able to give them that opportunity to lead on a grander scale. And I know a lot of our students, that was the first time that they had those opportunities. And just talking to the students after, they really appreciated getting the opportunity to do that because sometimes we have amazing leaders in our school, but they’re not given the opportunity. And it’s so important to provide these opportunities because then you just see students flourish and do amazing things. And just understanding that they are capable of so much and giving them and providing them to do that. And I know for our MCs too, we had two amazing MCs and we had an issue at Beast Lake where and and we hadn’t even talked to them. They were like, everybody come in, we’re gonna do a dance party. Like they had already thought of things, they were already going, and Ryan and I just looked at each other and we’re like, they’re fine, they’ve got this, they’re crushing it. So that was really awesome to see. How many students were volunteering? It seemed like a pretty large group. So we had 40 from our school and we had about 10 from Spring Valley Middle School. So I would say we had about 50 students volunteering in total.

Sam Demma
I think what’s so amazing about that is that when you give a young person or a student a responsibility, an important responsibility, it shows them that you trust them because you’re placing something of importance in their hands. And I had a past guest come on the show and he was telling me that he had a student in his classroom who was challenging at times. And to help this young person realize that he was important to the teacher, the teacher one day pulled out his car keys and said, hey, to this young person, can you please take my keys, go to my car and grab something out of the passenger seat?

Sam Demma
And the kid was like, me? Like, you want me to go do this? And they had had challenges and things before and he said yep here’s my keys I trust you go grab it out of the yeah you can bring it back and he said you wouldn’t imagine how much that small decision meant to this young person in my classroom I think that’s what leadership does it gives young people this opportunity to take on responsibility and build trust in themselves and also with the people around them would you say that’s what you see happen as young students take on these roles and responsibilities at conferences?

Lindsay Reynoldson
100 percent. I think providing them these opportunities just makes them feel like you were saying, just the trust. As soon as students know you trust them and that you care for them, like things completely change. And by providing them these opportunities, just seeing them in the hall, seeing how they interact with other students now, it’s just really amazing to see and how important these conferences are for young students and how much that it can really help and change their lives. And I received, I’m just going to read it out, I received a text message from a family member of mine who had their son at the conference. things that she said to me afterward, see if I can find it, and something that just really stuck with me, sorry. 

Sam Demma
No, pull it out. These are the things that educators always look for. 

Lindsay Reynoldson
She said, “I hope it warms your heart knowing what a huge difference it makes to kids. Having my own personal child there gave me a completely different take on it. Changing the trajectory of kids’ lives, and in this case, those that carry the light in each school.” It’s a big deal. So things like that and understanding how you don’t know the little things that just make such a big difference and can really change somebody’s life. So I think that’s super important to provide these opportunities for kids. And like you were saying about your other guest who used to give his car keys to students, I do that all the time. And even today we had to bring something to the food bank.

Lindsay Reynoldson
And I was like, okay, here are my keys. Don’t judge me that I still have my golf shoes in my car. Like, can you go stick these in for me, please?

Sam Demma
For the educators listening, what this means is if there is a provincial conference, leadership conference happening in your province, send some of your students, get involved. It’s gonna be a life-changing experience for them. And students of Lindsay’s are already asking for her to re-sign up.

Lindsay Reynoldson
100% yes it’s so important if you can go go go I highly recommend it because it’s not only amazing for your students as we said it’s amazing for the advisors as well and you’ll get so much out of it and it’s amazing yes send everybody.

Sam Demma
What is something that you’re very excited about in 2024 that you’re looking forward to?

Lindsay Reynoldson
2024, there’s a few things I’m really excited about. We’re starting quite a few things. We’re starting rugby right away. I’m super excited. My students have been asking me since the first week of September when we’re starting rugby. So they’re ready to go. So I’m super excited about the teams we have this year. I’m super excited, hoping to bring some students back to the Cata Leadership Conference in the summer, bringing some students to C-Slick and B-Slick this year. Well, next year, but 2024. I’m also finishing my master’s in April, so I’m really excited about that, too. So there’s quite a few things to look forward to, yeah.

Sam Demma
Awesome. Well, I wish you the best of luck in all your adventures in 2024. It’s been such a pleasure having you on the podcast. Thank you for taking the time and yeah, keep up the great work, know that you’re making a difference and I hope that we cross paths again sometime in the new year. in the new year.

Lindsay Reynoldson
Thank you, Sam, as do I.

Join the Educator Network & Connect with Lindsay Reynoldson

The High Performing Educator Podcast was brought to life during the outbreak of COVID-19 to provide you with inspirational stories and practical advice from your colleagues in education.  By tuning in, you will hear the stories and ideas of the world’s brightest and most ambitious educators.  You can expect interviews with Principals, Teachers, Guidance Counsellors, National Student Association, Directors and anybody that works with youth. You can find and listen to all the episodes for free here.

March 15, 2024 by Student Leadership Student Success Superintendent Teachers Teaching Tips 0

Sandra Nagy — Managing Director at Future Design School

Sandra Nagy — Managing Director at Future Design School
About Sandra Nagy

Sandra Nagy (@edtechfest) has dedicated her career to driving innovation and building effective organizational strategy. Sandra began her career at Accenture as a Change Management consultant where she supported public and private sector clients through large-scale strategy and business transformation.

Sandra spent over a decade as a senior digital strategist at Pearson Education where she led multiple teams that worked across K-20 to transform curriculum and professional development resources with the use of technology. She was a member of a global team of educational technology champions focused on collaborating to solve problems in education. She engaged with stakeholders globally and was responsible for nurturing strategic partnerships with key customers and other like-minded organizations.

Prior to Pearson, Sandra worked at The Learning Partnership, a non-profit organization responsible for building stakeholder partnerships to support, promote and advance publicly funded education in Canada. She led a government and business-funded research project to look at blended, online and face-to-face, professional development for teachers in STEM courses. Sandra engaged in speaking opportunities across Canada sharing best practices in sustained, action-research driven professional development that leads to authentic community building.

With over 20 years of experience, Sandra has designed, developed and delivered hundreds of learning opportunities to thousands of employees and educators. She is a firm believer in the capacity of educators to drive future-skill development, and in sustained professional development that leverages a blend of learning tools. Sandra leads the Education Practice at Future Design School building strong academic partnerships with school leaders that help to drive their strategic priorities through consulting support, professional development and efficacious curriculum resources.

Sandra’s educational background includes a Master’s in Education from Harvard University focused on Technology in Education. While completing this degree she worked at TechBoston, an organization infusing technology programs into inner-city Boston schools; conducted published research into distance learning at the Concord Consortium; and volunteered through the MIT Media Lab teaching robotics to home-schooled students. Sandra also holds a Bachelor of Commerce focused on Organizational Behavior and Entrepreneurship from McGill University. During her time in Montreal she actively volunteered at the Montreal Neurological Hospital focusing on brain research, and taught within the Faculty of Management.

Connect with Sandra: Email | Instagram | LinkedIn | Twitter

Listen Now

Listen to the episode now on Apple Podcasts, Spotify, or on your favourite podcast platform.

Resources Mentioned

Accenture

Pearson Education

The Learning Partnership

Future Design School

Master’s Programs in Education – Harvard University

Bachelor of Commerce – McGill University

Crofton House Private School

The Future of Jobs Report – World Economic Forum

Future of Education Report – Future Design School

The Transcript

**Please note that all of our transcriptions come from rev.com and are 80% accurate. We’re grateful for the robots that make this possible and realize that it’s not a perfect process.

Sam Demma
Welcome back to another episode of the High-Performing Educator. This is your host, author, and keynote speaker, Sam Demma. Today’s special guest is an absolute trailblazer in the education industry. Sandra Nagy has dedicated her career to driving innovation and building effective organizational strategy. She began her career as a change management consultant at Accenture before moving into a role as a senior digital strategist at Pearson Education, where she worked for over a decade in the K through 20 education space to transform curriculum. She has traveled the globe doing work. She has worked with non-profits. She’s even done her master’s in education at Harvard University. Today, Sandra is changing the landscape of the future of education for our young people. And she shares so much impactful information and insights during our conversation here today. My hope is that you listen to this and feel compelled to reach out and ask some questions. She’s doing amazing work that I think could be very helpful for you and your schools and your students. Anyway, enough from me. I’ll see you on the other side of this interview. Enjoy.

Sam Demma
Sandra, Sandra Nagy, thank you so much for coming on the podcast this morning. For everyone tuning in, they might not know that you’ve done work in 65 different countries exploring the future of work. They may not know the work you’re doing with the Design School. Please start by just introducing yourself to the listener. 

Sandra Nagy
I will do, will do. So I’m Sandra Nagy. I’m the Managing Director at Future Design School, and we’re an organization that is based in Toronto, so it’s nice to be with Canadians, but we work around the world, as you said, Sam. And our real reason for being is that we’re focused on the future of work is changing rapidly. And we know, especially in the last year, when you look at everything that’s happened with AI, that the world of work is changing faster than we can keep up with. And in K-12 education and higher education, there’s an impetus on us to really prepare students. And so our goal is to support deep competency and skill development alongside all of the other great stuff that happens in schools, and really giving kids exposure early and often to potential career opportunities and the skills and competencies that they need to succeed. So we work strategically with schools, we work through professional development with teachers,

Sandra Nagy
And so our goal is to support deep competency and skill development alongside all of the other great stuff that happens in schools, and really giving kids exposure early and often to potential career opportunities and the skills and competencies that they need to succeed. So we work strategically with schools, we work through professional development with teachers,

Sam Demma
Tell me more about what the future of work looks like. Yeah, and you mentioned it’s rapidly changing. From your research, where do you see it going?

Sandra Nagy
Yes, it’s a great question, and there’s a lot of research out there. Most recently, the Future of Jobs report from the World Economic Forum came out and talked about the fact that with the real proliferation of technology changes happening out there, that we’re set to lose about 89 million jobs or roles that exist in the world. And for the first time, we always see this, this statistic that says we’re going to lose a certain number of jobs, and then a certain number of jobs are going to kind of replace them. For the first time, we’re seeing a massive delta, where the number of jobs that are going to be replacing those jobs that are being displaced is significantly lower. So we’re talking, you know, 80 million plus that are going down and only about 60 million kind of net new jobs coming in. And so when you look at that delta, we’re poised for, you know, potentially great recession, people looking for work and jobs. And without the crystal ball that we’d all like to have to say what are the jobs of the future, what we focus squarely on are the skills that students need. So and really thinking about transferable skills, maybe things that people may have called quote unquote soft skills in the past are becoming the essential skills when you look at the workplace of the future. So what I mean by that is things like critical thinking, communication, collaboration, problem solving, and an entrepreneurial mindset. So whether you become an entrepreneur who, you know, starts the next Google or Tesla, or you go into an organization or a company with an entrepreneurial mindset, that’s what we’re trying to cultivate with kids. Where they look at the world’s challenges as opportunities that they can roll up their sleeves and have the creative confidence to dig into developing solutions. So problem solving is super key as we think about skill development.

Sam Demma
What challenge did you see that inspired you to embark on this path to try and solve this problem of creating more innovative young people in schools? Why this work? So why this work?

Sandra Nagy
It’s a great question. So myself and our CEO, Sarah Prevatt, and Sarah, it’s really Sarah’s vision that kind of enticed me to come to Future Design School was she had started and scaled and successfully sold a number of technology-based businesses. And when I met her, she was funding, through Venture Capital, folks that were bringing new ideas into the world. And she said to me, there’s lots of smart people out there that are solving problems that don’t necessarily matter or won’t necessarily have an impact on the future. And her working theory was we need to start younger. We need to start getting kids engaged in solving real, real problems when they’re in K-12 and get them to care about things like education and poverty and health care and security and believe that they have the capacity to actually develop the skills to solve those problems, that they don’t have to wait until they become an adult to have a real impact on the world, that it’s not actually the adults that are always changing the world, but that they can make real change, even from whatever their purview is. And Sam, when I was listening to some of the stuff that you were talking about, this notion of small, consistent actions that you can take in the world, really resonated with me because it’s that and equipping students with the problem-solving skills, teaching them how to deconstruct a problem, helping them to understand who it is that they’re actually solving the problems with, and understanding them walking a mile in their shoes, developing empathy for them, that you were talking about, this notion of small, consistent actions that you can take in the world, really resonated with me because it’s that and equipping students with the problem-solving skills, teaching them how to deconstruct a problem, helping them to understand who it is that they’re actually solving the problems with, and understanding them walking a mile in their shoes, developing empathy for them, and then, you know, getting ideas out there, getting real feedback, and iterating based on what you’re hearing. And we’ve seen kids develop incredible, incredible things. And we wanted to bring that into the classroom for teachers to say, okay, so how do you do this inside of the curriculum regardless of where you are in the world? How can you actually help students to uncover curriculum instead of standing up at the front of the room and feeding them content, but letting them uncover it? So hopefully that helps give you a bit of a sense of it.

Sam Demma
Tell me about some of the problems you’ve seen students tackle through your programming, some of the initiatives they’ve started. 

Sandra Nagy
Yeah, absolutely. So I’m thinking about one student in particular that we’ve been following for the, for the long haul. Um, so Mick is a student, and I can actually share this video with you cause you, you know, people might want to see what she’s done. But Mick is a student who came through one of our programs, which is called the Young Innovators Program. And she saw a real need for the unhoused community in Toronto. And she saw that they were not getting the basic hygiene needs that they needed to really function. In as part of our program, she developed something called Penny Packs, which are packs that she’s taken out to the unhoused community. She’s galvanized her community to come together and donate, but really listened to what people who are unhoused needed, as opposed to making assumptions about, you know, you need a toothbrush or toothpaste. Some people do. What were the things that were missing? And every year she reimagines the packs based on what she’s hearing from real people out there. And she’s inspiring others to take action when they see something in their local community. So that’s that’s sort of one aspect of the student programming that we do. And those are kids that come into very specific programs. But what we’re trying to do is infuse that kind of thinking into all of school so that when you walk into a classroom, you’re able to engage in a problem, you’re able to engage in a real situation, and that you have choice and voice as a student on what it is that you want to focus on. No longer do we all need to be working on the same novel in a classroom. We’re all digging into the same novel study. What if we gave kids choice? What if we gave them voice?

Sandra Nagy
From the foundation setting, we’re able to get them to make decisions that make sense for them and to dig into things that they’re passionate about. In a world where content is just something you can grab from anywhere, how do you look at content and think about it critically? How do you know who the author is, where it’s all coming from, and how do you become sort of the master of the things that you want to dig into deeply?

Sam Demma
You mentioned earlier that these soft skills are now becoming the essential skills. What are some of those soft skills that the programming aims to develop in a young person?

Sandra Nagy
Absolutely, I’m so glad you asked that question. And I will also share, I think I sent to you some of our future of education reports, but we’ve developed what we call the portrait of a future ready graduate. And so what we’ve done is really from a research-based perspective, both academic and action research, which is what I like to call what happens in the classroom, right? You try something out with a student, with your group of students, and you kind of iterate based on who’s sitting in front of you. But we’ve developed this portrait that looks holistically at the skills students need to build. And it starts squarely in the center, looking at wellness. So, what we believe is that students need to walk into school feeling optimistic about their learning, feeling psychologically safe that they can be who they are and have a deep sense of their identity in the buildings that they’re walking into. Table stakes, right? If a child walking into a building doesn’t feel well enough to learn, nothing else matters. So, our portrait looks at that at the center.

Sandra Nagy
From there, we move into social emotional learning. So what are those skills that I need to build from that perspective? Then we look at learning strategies. So how do we cultivate metacognition and help students think about their thinking and being conscious pursuit of getting better? So we sort of build that foundation. And then we look at character traits. So we talk about things like curiosity, ambition, resourcefulness, empathy, stewardship. How do you kind of take control and really cultivate those character traits? And then we look at what we call future ready skills and competencies. And so in that bucket, we talk about critical thinking, collaboration, communication, and creativity, which are not new. You and I both went to school learning those skills, but they’re 21st century skills is what they’ve been called and we’re so many years into the 21st century, we need to be cultivating them with students. And then to that, we add global and future vision. We add entrepreneurial thinking. We think about equity and inclusion. And we think about design thinking or human-centered design or problem-solving skills that we can cultivate. The really key piece of all of this, though, is that when we talk about those skills.

Sandra Nagy
So lots and lots of schools that are embracing this. And the best part is what parents are reporting back is that their kids are asking more critical questions around the table. They have greater confidence as they’re talking about their learning and they can see the changes in their students and that’s really what we’re looking to achieve. We’re trying to start a skill-based revolution around the world. We’re trying to start a skill-based revolution around the world.

Sam Demma
I know you’ve housed a lot of your research in a beautiful report. Where can people access that resource if they’re interested in learning more?

Sandra Nagy
So I will definitely send you the links, but on our website you can sign up to gain access to our reports on an ongoing basis. We produce them yearly. Our next report is coming out at the end of January, but I’m happy to provide you with links to this year’s report, and then also to our special edition report, which breaks down that portrait that I just talked about as well. And always happy to chat. Also, if there are educators listening to this podcast, often we start by having a conversation about what your aspirations are for your school and what you’re seeing, and then we can support schools really deeply.

Sam Demma
Awesome. What opportunities are you seeing in 2024 that you’re very excited about in education?

Sandra Nagy
That’s a great question, Sam. I think that, you know, we’ve been through a really interesting time in education. The pandemic was a moment where people had to innovate by necessity. And I often talk about how the pandemic, for all of the negativity that came with it, was sort of this moldable clay moment, where we were playing with education. There were things that came out of it that were super positive for kids. So for example, elongated periods, you know how when you went to school, and there were 45 minute periods, and you’re jumping from class to class to class? Well, the pandemic by necessity made schools elongate certain periods, and some schools are not going back. And I think that, you know, this notion of innovation and education is something that people are continuing to talk about. Lots of people have gone back, they let the clay set and they didn’t wanna move beyond that. People were going back to the old, old, but as I look forward to 2024 and the clients that I have the privilege of working with, a lot of them are looking at this continuum of skill development and also talking to industry. So when I look at higher education as an example, we’re out there and talking to the regional employers in the jurisdictions that we’re working with and saying, what are the unfilled positions that you’re projecting? And what can education do to help prepare students to take on those roles? And the things that I’m hearing the most are students need the ability to narrate the experiences that they’ve had in school and the skills that they’ve developed. They need a better way to showcase the amazing things that they’re learning. So lots of schools are investing in professional development for teachers to help them think about how do I, we call it hack my curriculum to embed these skills. The other piece of that is assessment. So you can’t change education practices in the classroom without changing your assessment practices. And so, you know, preparing kids for the test or the exam is not the only way to assess what they know. And that’s what I’m most excited about is we have lots of people, especially with the proliferation of AI, saying, okay, so the essay that we used to write, you know, how can I tell if they’re quote unquote cheating? Cheating hasn’t changed all that much from before or after. My question back is, how can you change the assessment? What else could you do? What’s the project you could give to a child? What’s the podcast that they could create for you? What are the different ways to show what I know that are more real real than just writing a test? Not saying we need to throw away quizzes and tests completely. I think there’s a balance there.

Sandra Nagy
But I think we need to think of assessment, we call it journey-based assessment, as a journey of learning, as opposed to just getting to the end product or the last test. And I’m excited about what people are doing with assessment. And I think there’s so much room for growth.

Sam Demma
I’m wondering if the future design school has envisioned what they believe a perfect school looks like and how it functions. This may be something you have insight to answer, it may not be, but if you could wave a magic wand and change the period length, change the structure of a school, change the classroom layout, change the questions, change the curriculum, and build what your company believes is the most ideal learning scenario for kids, what would that look like?

Sandra Nagy
I’ve thought about this a lot, a lot. And I think that the ideal school in my mind is completely project-based or personalized inquiry-based. And, you know, when you think about kindergarten, I’m going to start there, and the notion of kindergarten by design being emergent curriculum or exploratory, where you put stuff in front of students and you let them explore and tell their stories and make sense of the world through exploration. And then you look at the change that happens when you move from kindergarten to grade one, it’s like hitting a wall. I went from this beautiful environment where I could explore and problem solve, and now I’m sitting in rows, not in all places, and there’s amazing things happening, but I would like to keep curiosity high. I’d like to keep problem solving high. And then you look at the change that happens when you move from kindergarten to grade one, it’s like hitting a wall. I went from this beautiful environment where I could explore and problem solve, and now I’m sitting in rows, not in all places, and there’s amazing things happening, but I would like to keep curiosity high. I’d like to keep problem solving high.

Sandra Nagy
And to do that, it doesn’t mean that you’re throwing away the baby with the bathwater. Kids still need to learn how to read. Desperately need to learn how to do math, and we need to make sure that their conceptual understanding of math is as good as their ability to do their times tables. And how can we leverage all of those skills in a problem solving world? So how can we give kids real things to grapple with at a developmentally appropriate level?

Sandra Nagy
And that doesn’t mean that we need to stay in this factory-based model where all kids in grade one are doing all the same thing at all the same time, because kids have different life experiences as they go through school, and depending on what you’re digging into, they have a different trajectory of growth. They’ve been exposed to different things, and allowing them to move at the pace, at the personalized pace that makes the most sense for them, where they have choice, voice, they’re problem-solving, they’re aware of their skill development, to me, that’s ideal. So what does that look like? You asked about the structures. I think the structures are different.

Sandra Nagy
I don’t think we’re talking about a bell based school schedule where every period is exactly the same length. We need to leave time for kids to be in flow, right? If I’m working on a project in my, my mind, it should be interdisciplinary. This notion of discrete, especially as you get to high school, discrete English and social studies or geography, history, like every subject has its place and the teachers don’t cross over and don’t do it in an interdisciplinary way. In my mind, that’s such a miss and such a loss.

Sandra Nagy
And my ideal school would be project-based, interdisciplinary, journey-based assessment where skills are being built on an ongoing basis, so where kids graduate with a portfolio that they can narrate. Not just a portfolio that you put stuff into, but rather, let me pull stuff out of my portfolio. What am I most proud of? And how do I know what to pull out at the right moment to showcase my development and my learning? You know, we have talked in the past about building our own schools, but instead we’re creating this network of schools that’s doing that now. And it’s super exciting to watch because it’s having a huge impact on kids.

Sam Demma
I was working with a really great private school in Vancouver called Croffin House, and their classroom structure is so cool. Some of their classrooms have oval tables, and rather than kids sitting side to side, everyone can see each other’s face sitting at the table and they debate topics. And this could be an entire class period. And I just thought it was so brilliant.

Sam Demma
And it’s not a new idea, but it’s not an idea that’s being implemented in every school. And I just think how cool would it be if more schools grabbed onto these ideas and built these structures so students can see themselves more in the work that they’re doing. And they can build real life skills that they can use in the future. So the work that you’re doing is amazing. This has been an insightful conversation. I’m sure that we’ll chat more as things unfold, as the work you do continues. Where can people reach out, ask you a question, get more information, and connect with you?

Sandra Nagy
Absolutely, they can reach out to me directly. So I’m just sandra@futuredesignschool.com. And I’m often the front line on folks that are thinking about transformation in education. So I would say reach out, you know, happy to jump on a call, hear the vision, share the vision, share the stories of what’s happening. Because what I’m talking about is very concrete in the approach that we take with schools. We have frameworks, we have research, we have protocols, and I’m happy to dig in wherever and share what’s going on. It’s a true passion. And as I said, I feel privileged to get to do this work with partners every single day and with a team that is amazing. And they’re real dedicated educators, entrepreneurs, engineers, designers that are all about how do we make the world a better place with education being at the center of that.

Sam Demma
I’m so excited to see the innovation that continues as a result of your work. Thank you for doing what you do. Thank you to your entire team. I would love to be a part of a future school if you decide to include in the model building your own in the future because I think it’s definitely a need that we all have, especially here in Canada. And I just, I’m so grateful that you’re doing this work. Thank you for taking the time to come on the podcast. I encourage you, the listener, to reach out to Sandra to have a conversation and I wish you all the best in 2024, Sandra. Keep up the awesome stuff.

Sandra Nagy
Thank you, and Sam, thank you for all the work you’re doing as well.

Join the Educator Network & Connect with Sandra Nagy

The High Performing Educator Podcast was brought to life during the outbreak of COVID-19 to provide you with inspirational stories and practical advice from your colleagues in education.  By tuning in, you will hear the stories and ideas of the world’s brightest and most ambitious educators.  You can expect interviews with Principals, Teachers, Guidance Counsellors, National Student Association, Directors and anybody that works with youth. You can find and listen to all the episodes for free here.

March 5, 2024 by Executive Director Speaker Student Success 0

Ireland Black — Success Coach in Bowden and Spruce View

Ireland Black — Success Coach in Bowden and Spruce View
About Ireland Black

Ireland Black, is the Success Coach in Bowden and Spruce View. She facilitates the Youth Empowerment & Support (YES) program for both schools which uses a positive mental health focus to provide universal programming to students in Grades K-8.

After receiving her degree in Psychology, Ireland chose to step away from her job as an Advanced Leader 1 Lifeguard in order to find a position that was better aligned with her future goals. The YES program is a perfect fit for her as she has not only been able to utilize her knowledge from obtaining her degree & to use the skills she developed volunteering with the RCMP but it allows her to continue to foster healthy and positive relationships with the students, staff and communities.

Ireland believes that each child should have a good understanding of what it means to have positive mental health and continues to encourage students with her motto “You can do hard things.”

Connect with Ireland: Email | Instagram

Listen Now

Listen to the episode now on Apple Podcasts, Spotify, or on your favourite podcast platform.

Resources Mentioned

Youth Empowerment & Support (YES) program

Muriel Summers – Leader in ME

How to Win Friends and Influence People by Dale Carnegie

Red Deer Polytechnic

The Bubble Gum Brain by Julia Cook

Royal Canadian Mounted Police

The Transcript

**Please note that all of our transcriptions come from rev.com and are 80% accurate. We’re grateful for the robots that make this possible and realize that it’s not a perfect process.

Sam Demma
Welcome back to another episode of the High Performing Educator Podcast. This is your host, keynote speaker, and best-selling author, Sam Demma. Today’s special guest is my friend, Ireland Black. She is the success coach in Bowden and Spruce View, Alberta, and facilitates the Youth Empowerment and Support Program for both schools, which uses a positive mental health focus to provide universal programming to students in grades K through 8. After receiving her degree in psychology, Ireland chose to step away from her job as an Advanced Leader I lifeguard in order to find a position that was better aligned with her future goals. The YES program was a perfect fit for her as she has not only been able to utilize her knowledge from obtaining her degree and to use the skills she developed volunteering with the RCMP, but it allows her to continue to foster healthy and positive relationships with the students, staffs, and communities she serves. Ireland believes that each child should have a good understanding of what it means to have positive mental health, and continues to encourage students with her motto, you can do hard things. I hope you enjoy this conversation with Ireland, and I will see you on the other side. Ireland, thank you so much for coming on the High Performing Educator podcast. Please, let’s get started by having you just quickly introduce yourself to the listeners.

Ireland Black
Awesome. So thanks for having me. I’m Ireland Black. I’m a success coach out of Bowden in Spruce View, Alberta. So what that means is I’m a facilitator with the Youth Empowerment and Support Program, which is the YES program. So that’s about my role. It is formulated to support resiliency skills in kids from K-12. So we support students with their mental health awareness and to enhance their social and emotional skills.

Sam Demma
I’m kind of jealous I never had my own success coach when I was going through school to be honest. Is this a newer position within the school board? Like, tell me a little bit more about how you came to becoming the success coach. I believe the program’s been around for quite some time now, at least within Chinook’s Edge?

Ireland Black
I can’t speak for other divisions. I started in May, so I’m still pretty new to the position, but I have a degree in psychology, so I was really looking for a role where I could use my degree and I love working with kids. So this was just kind of the perfect fit.

Sam Demma
Awesome. Tell me some of the things that you would be talking about with a student and how the role actually operates. Do you walk into a certain amount of classrooms each day? Is it more like a guidance counselor role where they walk into your classroom and you help them through things? Like, tell me a little bit more about what it looks like day to day.

Ireland Black
Yeah, so it’s a little bit of both. I’m responsible for universal programming. So that means every student K to eight in the division is receiving the same like programming within their classrooms. So I think that’s really cool. That kind of looks like me. I come in with a PowerPoint, I have games, activities. Um, just yesterday I taught one about flexible learning. So we read a book called The Bubble Gum Brain, and I had them all like try and squish a piece of gum between their like two peace sign fingers. So that’s a lot of fun, but I also have my own classroom in each building. So students are always welcome to come in, have a chat. I’m in the, I call it the first line of defense. I find that kids, because of the role I’m in, are very open to having chats with me. They’ll come in and ask for hot chocolate, they’ll sit on the couch, but they can’t take on that counselor role. So if it’s just like they’re having a bad day, I absolutely am there for them, but if it’s anything bigger than that, then I refer them to the family school wellness worker. Outside of that, I put on lunchtime programs, so that’s anywhere between small targeted groups for maybe anger management, friendship skills, or at something fun like Lego, coloring, and crafts. And then after school is the same. So we try and pick kids. We call them our yes kids. The kids who might need that extra support, um, need a safe place to land after school before they head home. So we range from a variety of topics between sports. We’ll do mini sticks in the hallway, we’ll do bake clubs, we do craft clubs, basically whatever the kids want, I will provide.

Sam Demma
It sounds like, although you’re not the counselor role, you create so many safe spaces for students to explore their skills and to feel like they belong or are a part of something. Can you think about an experience you’ve put on that has had a big impact on students, maybe one that you consistently like doing over and over again with different groups because it just works so well?

Ireland Black
I found recently that the baking club has been a huge hit. I’ve ran three of them now. I have one coming up in December for Christmas. And I thought it was simple enough. I used to love baking cookies, but those kids come in and I vary the age groups when I run them, but it takes patience

Ireland Black
when they come in because they’re so excited and they don’t always understand like with cooking and baking comes the cleaning and comes measuring and so When I walked into it, I was just expecting you know, like here’s your recipe. Here’s your ingredients Go ahead have fun. But then it was like sitting them each of them down and being like, okay, like this is a measuring cup and this is what the numbers mean. And, um, this is why we do it this way. And this is how we have to preheat our ovens. And so I found that it was super impactful for them because they got to not only learn that skill, but it’s also like I saw them work through and problem solve. And there was some frustration when things didn’t turn out. But it’s the one that they keep coming back and being like, can you do this again? Like it was so fun. And so I think they get the most from it. And being in the position I am and with the knowledge I have, I get to see like the skills that they’re practicing and that they’re learning. So that’s beneficial for me to see as well.

Sam Demma
And you get to eat some of their creations probably?

Ireland Black
Absolutely.

Sam Demma
Which is so great. For someone listening who is thinking right now, oh my goodness, baking club? That sounds amazing. I’m stealing that idea. What does it look like in terms of preparation, facilitating that, and how often would you do it? Like, paint a little bit of a picture so if there’s a teacher listening, they could take some of these ideas and implement them in their own school.

Ireland Black
Absolutely. So I have implemented this year, I try and run each program for a month length. So I pick one day of the week after school, usually two and a half hours for the big club I find to be enough, especially for those kiddos learning how to clean and wash dishes. But yeah, so I’ll pick like a Monday after school, I have them sign up two weeks in advance. And then I, once I get those forms back, I usually ask them what kind of recipes they want. I start with something very minimal, simple. I don’t even jump to cookies right away. It’s like box cake, just so we can practice measuring and following instructions. And so I think no matter what age group you pick, you have to be really mindful that you might be getting the kids who don’t know how to measure and don’t know how to clean. And so setting yourself up for success and setting them up for success is taking those smaller steps by starting with the box cake, which might seem a little ridiculous. But then by the end of it, when they’re baking their brownies and their cookies, and you’re getting to the point where they’re feeling confident, it’s so worth it. I’m lucky enough to have a very decent budget for my position to be able to provide all of this. I know when certain staff or support staff they hear bake club, the first thing that comes to mind is price tag because it can be huge. It’s not cheap for all those ingredients, especially when you’re putting it on for eight to ten kiddos. So my advice, research what you need beforehand, buy in bulk, and just know that at the end of the day, you’ll need a little bit extra because stuff is always, always going to end up on the floor.

Sam Demma
Nice.

Sam Demma
It sounds like the Bait Club has been one of the highlights. Is there maybe one other program that you’ve experimented since you started that isn’t like a typical club that you’d find in a school? Like, Bait Club is very unique. Is there anything else that you do that you think is a little bit unique that others may have never tried before? 

Ireland Black
I actually just this month kind of ran a club of my own that I came up with. So it’s called noodle noggins. And the purpose is to take kids from, I want to say, grade three to six and target the kiddos who aren’t doing very well academically, who might be struggling with writing skills or research skills. And but they still have that drive, like they want to succeed. And not every kid is going to be an honor roll student, but sometimes with that comes lack of self confidence or they keep getting the grades back and they’re not happy with them, but they’re trying their best. So I invented this lunch program where the kids come in and they pick a topic, any topic that they’d like to research and to find three fun facts. They have to, I make up three research questions for them and they go and they put it on a poster or a PowerPoint and every week when they come in, I give them a couple of noodles for lunch. And so, I haven’t seen anything like it. It was something that I know watching my sisters, like my sisters are very smart people but they have people in their friendships, even I had people in my friendship growing up that just were like defeated because no matter how hard they tried, they weren’t doing as well academically as they wanted. And so I’ve really seen these kiddos regain some confidence and trust in their own abilities. And I always tell them like, it’s not the grade, we’re not grading this. I just want to remind you that like, when you work hard, you are successful based on the outcome that you get. So, if you give it 110% and you get a 65 and that’s good for you, then you’re golden. That’s successful. So, I haven’t seen anything like it. It might be popping up in other schools because I’ve shared it with all of my team. So, yeah, that’s probably one that I haven’t really heard of before.

Sam Demma
Free noodles and extra help and resources sounds like a great club to me. What does empowerment mean to you? I know empowering young people is a big part of your your role and from your passion as you explain these different clubs, I can tell that you care about it. What is it like, what does empowerment mean to you?

Ireland Black
That’s a great question. I think being in this role, empowerment means making an impact. I think when if we put too much pressure on the mental health or the emotional side of things, of course, empowerment is uplifting and it’s encouraging and it’s positive. And of course, I believe in those things. But at the end of the day, if I can make the impact on any student, I’ve empowered them. I think empowerment comes in so many different forms. I have a student in eighth grade who I’m running a program, hood up, won’t look at me. Sorry. That’s okay. Hood up, won’t look at me. And by week three, she took her hood off. And so I like went up, we have a water bottle, it’s called the Heroes Program. And I gave her a water bottle and she looked at me, she’s like, pay attention. And I was like, right. But I could tell that you’re, you’re getting there. You took your hood off for me today. That’s huge. So yeah, I think empowerment to me is really focusing on putting those kids first and extending my reach as far as I can to collect all those kiddos in between. Whether they’re super successful, academic, athletic, or they’re on the end where they’re maybe quieter or isolated even, I just want to get my impact and my reach on as many kids as I can. What is the HERO Program? The HERO Program is one of the programs we run for grades seven and eight. I believe it’s the Impact Society. It’s awesome. It’s fantastic. It’s working with real life stories and giving them meaning and showing the kids like if you take down your walls and just let people in, you’ll be more successful and you’ll feel connection and you’ll be able to express more empathy for others because others will finally be able to give empathy to you. be able to express more empathy for others because others will finally be able to give empathy to you. And they have this water bottle and it’s my favorite thing. Every time I hold up the water bottle the whole class says I have gifts and abilities and the desire to succeed. And I just think it’s phenomenal because the water bottle represents, it doesn’t matter the package you come in, if you run a 10k rates, at the end of the day like if you grab your $50 water bottle or the water bottle you bought in bulk from Costco, the water is what’s important. So it’s what’s on the inside that counts. So I love the Heroes Program. I can’t speak highly enough about it. The kids love it. They come up to me all the time, chasing me on the hallways, Miss I, Miss I, I have the gifts and abilities and the desire to succeed. And I don’t always have a water bottle with me, but I recognize that and I know that they’re trying and whether they’re saying it for the water bottle or saying it because it’s important to them, I know eventually it will click and they’ll start to believe it. And that’s really what matters, so.

Sam Demma
The moment where that student of yours took the hood off must have just gave you goosebumps and been such a empowering moment for yourself to remind yourself that the work you’re doing is also making a difference and an impact. Have you had any more moments like that one? It didn’t have to be a student, you know, removing a piece of clothing or something, but like, is there any other moments you’ve had since you started in this position that just reminds you how important this work is? 

Ireland Black
I wanna say that this past week has been such a huge reminder The kiddos I work with they have faced a lot of change through this position, I think there’s been Three of us now which is unfortunate But life happens and so they really struggled when I started being like how much do we want to invest in this lady? Like she might not be around and I think they’re getting to the point now where there’s that trust and that relationship. And I really saw an impact when I had a student in the third grade. And she came up to me one day after school, she’s like, Miss I, you told me that I can do hard things. And when I went home, like I finished my math homework and she hadn’t done her math homework since September. And so I was like, oh my goodness, that’s amazing, good job. And she was so excited, she was jumping up and down, she ran over and gave it to her teacher and he just kind of looked at me, he’s like, she did her math homework? And I was like, yeah, she did her math homework. I was like, he looks at me, he goes, it doesn’t look like any of it’s right, but it doesn’t matter. And I was like, no, it’s handed in and it’s done. And so it was kind of a kind of chuckle because it’s just math homework. But she was so excited. And she, we can do hard things is kind of like a personal model of mine. And so just hearing some little kid just full of excitement, and that they took that to heart was like, mind blowing to me. It was so impactful and I just think it meant so much to me to just see how excited she was even though she got nothing right. And to do that and to hand it in.

Sam Demma
The idea is that you can do hard things. I would argue it’s not just math homework. Like that is a foundational belief that this young person may carry with them for the rest of their life. And remember when they’re in the middle of a hard project at a future job or a hard time in their personal life and running up to you and saying, Miss, I did my math homework. It could be like a foundational moment in developing that principle they carry forward with them. And so I think what you’re doing is just so important and I hope more school divisions create a position like yours to empower young people and remind them of these very important lessons. I’m curious, you are having a positive impact on these young students. I’m wondering if you had a teacher when you were a kiddo who had a very positive impact on you and if so, what did that teacher do for you?

Ireland Black
My most impactful teacher was Jeff Madsen. He was my English teacher from grade 11 to 12. And I was going through a really rough time in my life. I had lost three immediate family members within two years. So I was struggling with a lot of grief. And I was recently diagnosed with Graves’ disease. So I was going through a lot. And I just remember always being so welcomed in his class. And I was very shy in grade 11. And very meek. And I remember I was having a bad day and I was in Radius, which was the writing club in our school that he ran. And there was a little office upstairs and he came in after lunch to his English class, I was just having the worst day. And I came and I sat down and grabbed my book or whatever and he was like, I didn’t know how much that meant, but looking back, like, that was such a critical moment for me. Being able to have someone care and not relinquish expectations, like, I still had to go read the book, but to be put into a safe space and an environment where I was comfortable was huge. And he mentored me through all my writing. And he was someone that I could trust and rely upon. And so I think, in this position, although I’m not an English teacher, and I don’t run a writing program, the care that he had and the empathy and the compassion, and just the kindness, and how he treated us in grade 12. He’s like, you’re grade 12 students. If you have to go to the bathroom, don’t ask. I’m trusting you to come back without Tim Hortons. And so I carry that with me being like, I got to trust these kids and I need to show them empathy and compassion. And I just want to embody what he gave to me.

Sam Demma
I was recently attending a divisional PD day in the Livingstone Range School Division in Lethbridge, Alberta. I had the pleasure of speaking at it, and I also listened to this lady keynote called Muriel Summers, and she runs a program called Leader in Me. And one of her phrases was, could it be that simple. And you’re telling your story about Jeff and the fact that he offered you a safe space. You know, sometimes we think we have to do something so huge to make a positive difference in the life of a young person. But more often than not, it’s just about showing them that we care. It’s about showing a young person that you have time for them, that you believe in them, that they can talk to you. And I’m curious, like how do you think you connect with young people and make a difference in their lives?

Ireland Black
I think the number one thing I try and do is something you just mentioned is make time for them. I never want to turn a student away. So if they come to me, whether it’s to push them on the tire swing at recess or to sit and have a hot chocolate and talk about their bad day, I have to make time for them. And I want to make time for them, because I need them to know that I care. And I always tell them, you’re always welcome here. You can tell me about your bad days. You can tell me about your good days. But you need to know I care about how you’re doing. And I want you to be having the best day you can. So whether that’s you’re having a bad day and we can make it a little bit better, then that’s the best day you can have. And so for me, I always say like, these kiddos will come first to me. And I think that’s what I try and do is care for them and show them in the hallway. I smile, I say hi, I use their names, I give them high fives when I walk past their room, I give them a big smile and a wave. I just try and make myself present for them all the time.

Sam Demma
You mentioned at the start of this interview that you’re a psychology major and you love psychology. Are there any, not doesn’t have to be related to psychology, but are there any resources or books or anything that you’ve read that has informed some of your own beliefs in teaching or helping others? You mentioned using people’s names and I remember as a young person, I had a teacher who told me to check out this book called How to Win Friends and Influence People. And it was all about building these interpersonal skills and relational skills. And one of the chapters was about the importance of people’s names. And I was just so fascinated by it that after I read the book, whenever I was shopping in a grocery store or anywhere, if a person had a name tag on, I would address them by their name. And there was one occasion where the cashier looked at me and said, do I know you? I was like, no, but I just saw your name tag there. And she went, oh my goodness, thank you so much. And we ended up talking for two minutes and she ended up giving me a 15% discount on my order. I didn’t – I wasn’t expecting a discount, but I just became fascinated by that idea. And I’m curious if you’ve read any books or followed any people that have impacted the way that you show up every single day?

Ireland Black
That’s a tough question. I think there was a moment in my positive psych class during my degree and my professor, Anami, she’s lovely, she’s out at Red Deer Polytechnic for anyone who’s curious, she kind of stopped and she was like, Listen, I know to some of you, this is nothing more than telling you to be mindful and be positive. And this is things you’ve heard before. But how often do you apply them? How often do you take that minute to be mindful? How often do you take that moment to actually ensure you’re actively listening to someone, that you’re making eye contact, that you’re using their names, you’re repeating info back to them. How often do you do that outside of these four walls, outside of this classroom? And everyone’s kind of looking at each other like, oh, she got us there. And after that, I just remember taking that to heart and leaving the room being like, that’s exactly what I have to do. Growing up my grandpa had always told me like always take the high road. The V was always worth it and so I think I’ve carried myself through that lens and then when she had kind of called us out in class that day it kind of reminded me like it doesn’t take this big huge grand gesture it’s holding the door and acknowledging someone, it’s saying good morning. Positive psychology and being having a positive and a growth mindset is huge. But it’s so easy to get caught up in life sometimes that we forget that all it takes is that hello and being mindful and connecting with yourself just as much as trying to connect with others. And so I think that, although it’s not a specific book, was probably where I got a lot of my insight was that positive psychology class.

Sam Demma
Take the high road. It’s worth the view. That’s gonna be stuck in my brain for the next couple of weeks because of this conversation. I thank you so much for sharing that.

Ireland Black
Of course.

Sam Demma
This has been an insightful conversation from start to finish, whether it was the bake club, talking about the teachers who had an impact on you, talking about the moments that teachers create when they give their students time and believe in them. Thank you for making the time in your busy schedule to share with everyone listening with myself. I really appreciate it. If there is an educator listening right now, they want to reach out to you and have a conversation or share a compliment, what would be the best way for them to get in touch?

Ireland Black
Oh, first of all, thank you for the opportunity to be here. It’s been lovely and I was excited coming into this because I don’t think a ton of people know about the position. And so I’m happy to spread the word. I hope it carries on to other divisions. The best way to get a hold of me would be my email. So that’s iblack@cesd73.ca.

Sam Demma
Awesome, Ireland. Thank you so much or Miss.I I should say. Awesome, Ireland. Keep up the great work and I look forward to crossing paths with you again very soon.

Join the Educator Network & Connect with Ireland Black

The High Performing Educator Podcast was brought to life during the outbreak of COVID-19 to provide you with inspirational stories and practical advice from your colleagues in education.  By tuning in, you will hear the stories and ideas of the world’s brightest and most ambitious educators.  You can expect interviews with Principals, Teachers, Guidance Counsellors, National Student Association, Directors and anybody that works with youth. You can find and listen to all the episodes for free here.

January 27, 2024 by Coach Student Leadership Student Success Teachers Teaching Tips

Darlene O’Neill — Director of employment and student entrepreneurial services at Fanshawe College

Darlene O’Neill — Director of employment and student entrepreneurial services at Fanshawe College
About Darlene O’Neill

Darlene (@Darlene68615693) started her career in the Department of National Defence where for 21 years she worked in a variety of roles – the final 7 years were as the senior human resources business manager, for the civilian workforce supporting the east coast navy.

Prior to joining Fanshawe College, Darlene worked for Nova Scotia Community College as a career practitioner and a project manager in essential skills.

Darlene joined Fanshawe College in 2011 as the assistant manager, career services, community employment services and cooperative education. In 2012, she became the manager of the department, and in 2015 became the senior manager. In 2017, Darlene was appointed director, employment and student entrepreneurial Services. Darlene is the lead administrator for the military-connected college initiative at Fanshawe and is currently the administrative co-lead in the college’s united way corporate campaign. Darlene is also a part-time professor in the career development practitioner post graduate program.

Darlene holds a Bachelor Degree in Psychology, a Master of Education Degree (Adult Education) and a Career Development Practitioner postgraduate certificate.

She is the recipient of the Michelle C Comeau Leadership in Human Resources Award (Federal), The National Federal Government Managers Network Leadership Award (Managing Change), the National Defence Human Resource Leadership Award, co-recipient of Employment Ontario (MTCU) Leadership Award (Collaboration), The Fanshawe College Presidents Award (Administrator) and the CCVPS Art King Award ( Student Service).

Darlene is committed to creating inclusive environments where student centric mindsets are prevalent. Strategy, empathy and empowering effective change are of utmost importance to her in her leadership and work.

Connect with Darlene: Email | Instagram | LinkedIn | Twitter | Facebook

Listen Now

Listen to the episode now on Apple Podcasts, Spotify, or on your favourite podcast platform.

Resources Mentioned

Department of National Defence

Royal Canadian Navy

Fanshawe College

Nova Scotia Community College

Military-Connected Student in Trades Pilot Project (MCSTPP)

Career Development Practitioner Post Graduate Program

The Transcript

**Please note that all of our transcriptions come from rev.com and are 80% accurate. We’re grateful for the robots that make this possible and realize that it’s not a perfect process.

Sam Demma
Welcome back to another episode of the High-Performing Educator. Today’s special guest is a new friend of mine. I met this individual in person in November. She is a powerhouse. Her name is Darlene O’Neill. Darlene, welcome to the podcast. Please take a moment to introduce yourself.

Darlene O’Neill
Hi, Sam. Thank you very much. Yeah, my name is Darlene and I’m the Director of Employment and Student Entrepreneurial Services at Sandshop College here in London, Ontario.

Sam Demma
You are someone who has so much energy. I remember just watching you absorb the first keynote presentation of the Ignite Conference and you’re fully engaged. It was so cool to see you sticking around for the entire day and supporting the event. Tell me a little bit more about your role and why you’re so passionate about the work that you do on campus. 

Darlene O’Neill
Yeah, so I’m really, really fortunate. I have the responsibility for helping all students at our campus, as well as all our alumni and community members find employment, which is really, really important because we all know that the main reason students go to college is to get a job. So I have a wonderful, wonderful team made up of a lot of co-op consultants, career consultants, entrepreneurial consultants, and community employment consultants. And I think it’s really important that we demonstrate passion ourselves as leaders if we want our team to demonstrate passion.

Sam Demma
And recently, you also started doing a little bit of support for our students taking on a military pathway. Is that correct?

Darlene O’Neill
That’s right. Yes. I’m the lead administrator here at Fanshawe College for the Military Connected Campus Initiative, which provides a holistic support for our military connected students. So, not necessarily serving members and or veterans, but also their families. And we just want to make sure that they’re supported academically and socially through their journey here at Fanshawe. So, I’m really blessed to be leading that initiative.

Sam Demma
Sometimes I ask people that work in education, when they realize they wanted to do so, I get typically a few different answers. The first category is people that tell me they used to create little doll houses or little school classrooms in their basements when they were little kids. A second subset tell me that they had parents who were in education and they decided to follow in their footsteps. And the third group tells me they had no idea and they stumbled into it. Which group do you fit in and what did your journey look like that brought you to education?

Darlene O’Neill
Oh wow Sam, that’s a big question. I think a little bit of all of it. When I was a little girl I used to be the person in the middle of the circle in kindergarten reading stories to the other students while the teacher went about their business and doing things that they needed to do. So I’ve always loved education, but I was working for National Defence for 21 years. And I hit a glass ceiling in National Defence where I didn’t speak French, unfortunately, and I had just finished a master’s degree in education. And I thought, oh well, well just leave Defence and I’ll go and try my hat in education and here I am now almost 20 years later and loving what I do. I did choose, I chose college education as the pathway for me because my education is in adult education and I’m really passionate about watching young people and people of all ages that come to college specifically for that aspirational better life.

Sam Demma
I love that. Can we talk about your experience working in defence for just a moment? Like what were you doing with National Defence and what are some of the skills you developed there that you think have bridged into the work you’re doing today at Fanshawe?

Darlene O’Neill
Yeah, so my career in national defense started with the submarine inventory control point. And I was buying parts for submarines. But that, you know, it progressed. I went on to do my undergraduate degree and I ended up in the Self-Directed Learning Center. I actually opened a self-directed learning center at Defence in Halifax and that was really fun. And then I went on to become a senior human resources business manager, working directly for the admirals on the East Coast. And my role was strategic HR for about 7,000 civilians that support the Navy on the East Coast. It was so enlightening for me. I was a young leader. I was there when 9-11 happened. And that taught me some great lessons in determination, in commitment, in ethics, in just supporting people and being very, very proud of the work that the military does to give us a better home.

Sam Demma
Young leadership is something that may relate to some of the educators tuning in who are getting into the profession at a very young age, that feel a little bit like an imposter at times, are very intimidated by everybody else in their school or in the spaces they’re operating. How did you navigate as a young leader? What did you do to be sure of yourself and know that you were a valued member of the team so you could show up and use your gifts to the fullest of their potential? 

Darlene O’Neill
Great question. I think I’ve been very fortunate throughout my entire career, especially as a young leader, to have amazing mentors. I will never forget the first meeting I attended with an admiral in the room. And you know, an admiral is a pretty big guy in the Navy. And, you know, the admiral told me afterwards, Darlene, you’re going to have to learn to wear a poker face. And I was like, oh my goodness, okay, so that was lesson number one, wear a poker face. But try to come with a solution. So if you’re going to ask a question, have a possible solution to present when you’re asking the question. Always treat people with respect and dignity and expect that for yourself as well. Even though you’re young, doesn’t mean that you don’t have good ideas, doesn’t mean that you’re not committed and dedicated, it doesn’t mean that people won’t respect you. A lot of, you know, young people build our world. They’re our future, so we need to invest in them. And as a young leader, I think, you know, the biggest lesson I learned was find a mentor, too. And spend time with them and learn from them. Watch them. Watch people that you respect. Don’t speak before you think is another good one because sometimes the most important things you say are unsaid.

Sam Demma
I’m just absorbing all this information right now as I’m sure that the guests tuned in are doing the same. Speaking about developing young people and the fact that they’re our future, that’s literally what you’re doing at Fanshawe. When you think about the impact the program is having on students, do you have any stories that come to mind of students who have joined the college and when they first came, they were a little uncertain and unclear. And a few years later, they were graduating and getting placed and doing amazing work in the community or in a job. And, you know, you may not have a specific story if you do great, but if you don’t have a specific one, maybe you can talk a little bit about some of the pathways that students take when they come to Fanshawe?

Darlene O’Neill
Yeah, I have lots of stories of students that have entered into the doors of our office and have gone on to do amazing things. There’s been a few that stick out. We have a number of young entrepreneurs that took advantage of our summer incubator, and they’re now quite successful in their own right. We have Kelvin, the fritter guy. If you’ve tried Kelvin’s fritters, they’re amazing. And we have a fashion designer that’s lived quite a great life as a result of taking advantage of opportunities. Also, there are a number of international students that touch my heart quite often. I have one who’s actually now on my team, but I watched this young man from his very first days at Fanshawe navigate COVID, navigate online learning. He went on to become the student union president. So he’s had a wonderful career path. And when I look at all of the things that he’s done to find his way, they’re all reaching out, finding mentors, asking for help, not being afraid to say, I don’t know, but I want to learn and building relationships. Another young woman, she’s now quite successful in Tech Alliance, which is a part of our entrepreneurial ecosystem here in London. It does all of their media, all of their marketing and social stuff for them. There’s so many of them. There’s accountants and there’s law clerks and there’s a young man that was paralyzed as a result of an accident and he’s gone on to become quite a young accountant. He’s an athlete, plays sledge hockey, he just lives his best life. And I think these students are the ones that come through the doors, they study hard, but they build relationships, they get involved in student life, they get involved in their mentorship programs, they attend workshops, extracurricular activities, Ignite at one point or another. So, yeah, so I think that those are some of the students that really stand out for me. And then from a community perspective, we also have a community employment agency. And our community employment agency has seen so many people that are facing some pretty tough times, walk through the doors, swallow that pride, ask for help, and now they’re contributing members of society, which is a wonderful thing when you work in the employment field and career field and education field. It’s amazing watching people grow.

Sam Demma
It’s like the caterpillar to butterfly story.

Darlene O’Neill
Absolutely, it sure is. You know, the biggest part is asking for help, right? And once you walk through that door, the world of possibilities opens for you.

Sam Demma
You reiterated the importance of relationships. Many educators know how important it is to build relationships with their students, to build relationships with their colleagues. How do you think you build relationships with young people, with students that are going through your school buildings and programs?

Darlene O’Neill
So I think the secret sauce is simply a smile. A smile and some eye contact can make the world of difference. You know many people when they come to post-secondary they’re scared, they might have been, you know, traveling from another world by themselves, from another country, they might have come from rural Ontario and have never been in the city, and they might be someone that’s just been laid off of a job or a career changer. And it’s a lonely, lonely place if you don’t build relationships. So I intentionally walk the halls of the college and I try to make eye contact and smile with students. And they remember who I am because when they catch your eye and smile back, that’s an instant I see you. I see you. I believe in you. I recognize you. And I’m here to support you. And I think that’s really important in the life of students is to know that somebody cares about them.

Sam Demma
And not only do you build relationships with the students, but you also want to build strong relationships with colleagues. A lot of educators that tune in, especially the ones that are just getting started in education, they’re worried because they don’t know too many of the people that they’re working with. How do you go about building relationships with colleagues and collaborating and just, yeah, building a stronger relationship amongst members of your team?

Darlene O’Neill
That’s a great question. So I think, you know, oh Darlene’s extroverted so she can talk to anybody. That’s true, but it’s also true that introverts can make impactful relationships and build impactful relationships. I think, you know, as I said earlier, the first thing to do is to model the behavior share with others. So, ask for help. Like, if you feel that your team can’t do this on their own, build a relationship with somebody else. The Student Union, the International Office, the Student Services Office, the Counseling Office, the academic teachers, and the deans, we’re all on the same agenda. We all want our students to be successful in post-secondary. And so I think, you know, following through on what you say you’ll do is really important. Be a doer, practice reciprocity. So if somebody does something for your team to make your team shine, then you return the favor somehow. Or at least at minimum recognize what they’ve done to support your team’s success. Recognize as a leader what your individual team members have done. Always say thank you. And it doesn’t need to be a big hoopla, but thanking your team members in public is really important. It empowers them, it emboldens the work that they do, and it verifies the work they do. It makes them feel valued. So if you can make another human being feel valued, then they’re going to feel commitment, and they’re going to want to help you. And I think that that’s a secret sauce as well, is always, you know, make sure that you know or make sure that you recognize the good work that other people do.

Sam Demma
I love that. You’re supporting student success in many ways, your team’s success. I know there are some exciting developments that are coming together at Fanshawe, maybe even a new wing being built or a facility. Are we not allowed to talk about it?

Darlene O’Neill
No, we can. Absolutely. We’re super excited. I can, absolutely.

Sam Demma
Okay, tell me some of the new developments

Darlene O’Neill
that are coming together that you’re really excited about. Yeah, so 10 years ago we started Leaf Junction and Leaf Junction is our entrepreneurial arm. Creativity and innovation is a game changer at Fanshawe College. And so we are super excited that on January 26th, we’re going to be opening Innovation Village in partnership with our student union, our Center for Research and Innovation, Leap Junction, and our Library Learning Commons. So a lot of partners living together in one building, but we have created the most exceptional space for students ever. And I look at you, Sam, in your green room, you know, with your mic and your earphones. And we have all these rooms for these students now where they can go in and do broadcasts. And we have a virtual reality room. There’s makerspaces. It’s so exciting. We had a sneak peek last week. And it’s a look into the future for Fanshawe College and lots of opportunities to partner with us and to help our students grow, but also to solve challenging situations for employers. So, as I said earlier, young people are going to be the future, and so we’re going to give them an opportunity through Innovation Village to solve problems in our community and with our employers and to help them make this place a better place to be in.

Sam Demma
This village sounds amazing. What does it physically look like? When I hear village, I think collaborative and lots of different shops. Like, what does it look like physically?

Darlene O’Neill
There’s lots of spaces, there’s lots of alcoves, there’s lots of wide open spaces. It’s bright. It’s really honouring our Indigenous culture as well. It has external gardens. It has a fire, a sacred fireplace outside. It’s like, there are three So it’s huge and airy and bright and lots of glass, lots of windows, lots of greenery, funky colors. It’s really, really cool. When you come back to Fanshawe, Sam, I’ll take you on a tour.

Sam Demma
Please.

Darlene O’Neill
It sounds like the perfect place to brainstorm creative ideas, talking about innovation.

Sam Demma
It certainly is, yes. And outside of this massive project, are there anything else that you’d like to spotlight that’s coming together at the college or programs or anything that other people might not be aware of that’s really awesome that’s happening behind the scenes?

Darlene O’Neill
Well everything Fanshawe is awesome, I’ll just say that. I love Fanshawe College, I love the opportunities and that it creates for people. I love the people I work with, I’m very happy. My boss always tells me that I remind her of the little girl in the Maxwell House commercial. I’m not sure if you’ve seen that, but you know, she’s always like, I love my job and I love my family and I love my friends. So, awesome things happening at Fanshawe. Well, Sam, we met at Ignite, which is our student conference, a career conference for students. And it’s pretty exceptional that about 400 students spend a Saturday with us. This year, 2024, will be Ignite’s 10th anniversary. So we’re always looking for employers to support our students with opportunities for growth and employment and to make a difference in their workplace. So yeah, Fanshawe just continues to be an amazing place to be.

Sam Demma
Ah, I love it. If you could travel back in time, speak to yourself when you were just starting your work in education but with the knowledge you have now and the experience what would you tell your younger self that you think you need to hear when you were just starting the journey? 

Darlene O’Neill
Yeah that’s a great question Sam. I think I would tell my younger self earlier you talked about imposter syndrome and young people having imposter syndrome I would tell my younger self that you know what it’s going to be okay do what you do be authentic be true to yourself and good things will happen and always always give back make sure that you say thank you younger self just be authentic and don’t give up don’t ever give up I once one of my mentors once told me, you know sometimes young people that are successful are seen as the golden child or the golden employee. And I was that person at one time and it hurts the core sometimes when people would say things like that. And my boss would say to me, my mentor, she would say, you just rise above that. Rise above it. There’s better days ahead, and you will be successful. Don’t be angry, don’t be sad. Learn from what these people are saying, and the biggest lesson that you can learn from a leader or a colleague is what you don’t wanna be. And so always remember what you don’t wanna be.

Sam Demma
Awesome. Darlene, thank you so much for taking the time to come on the podcast, talk about some of your beliefs around education, a little bit about your career journey and your own personal trajectory, some exciting developments happening at Fanshawe College. If there is someone who’s listening to this feeling very inspired by you and would love to just ask a question, what would be the most effective way for them to get in touch and reach out?

Darlene O’Neill
Yeah, so anybody can email me at any time at doneill@fanshawec.ca.

Sam Demma
Awesome. Thank you again, Darlene. This has been a pleasure. Keep up the great work. Enjoy your upcoming travels, and I will see you at some time in 2024. Awesome. Thank you again, Darlene. This has been a pleasure. Keep up the great work. Enjoy your upcoming travels, and I will see you at some time in 2024.

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