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administrative support

Sheena Tupper – Administrative Assistant to Fred Svoboda & Clayton Ulrich at Cenovus

Sheena Tupper – Administrative Assistant to Fred Svoboda & Clayton Ulrich at Cenovus
About Sheena Tupper

Sheena Tupper has been a dedicated member of the Cenovus team since 2010, starting her career as a field administrator. Over the past four years, she has taken on the role of assistant to two Senior Managers, where she has continued to thrive in a dynamic work environment. While Sheena enjoys the responsibilities of her job, it is her passion for fostering a positive workplace culture that truly sets her apart.

As an introverted extrovert, Sheena is deeply invested in the well-being of her colleagues. She believes that a supportive and engaging work environment is essential, as many spend a significant portion of their day at the office. This belief has inspired her to initiate various workplace events aimed at enhancing job satisfaction and camaraderie among staff.

A strong advocate for health and well-being, Sheena is a passionate gym-goer and food enthusiast, making fitness and nutrition a significant part of her life. She encourages her colleagues to embrace a healthy lifestyle, reflecting her commitment to promoting overall wellness.

Sheena’s dedication to her colleagues extends beyond the workplace; she strives to create a sense of comfort and community in all aspects of her life. Looking ahead, she is excited to continue planning events and supporting her team, always with the goal of making Cenovus a better place for everyone.

Connect with Sheena Tupper: Instagram | Email

Listen Now

Listen to the episode now on Apple Podcasts, Spotify, or on your favourite podcast platform.

Resources Mentioned

Cenovus Energy

The Transcript

**Please note that all of our transcriptions come from rev.com and are 80% accurate. We’re grateful for the robots that make this possible and realize that it’s not a perfect process.

Sam Demma
Welcome back to another episode of the High Performing Educator podcast. This is your host Sam Demma. And today I’m joined by my good friend, Sheena Tupper. Sheena has been a dedicated member of the Cenovus team since 2010. We met last year and we’ve stayed in touch. She knows about all the little coffee shops in some rural parts in Alberta and Saskatchewan.

Sam Demma
And I’m super grateful to have her on the show today. Sheena, just quickly introduce yourself and thanks so much for being here.

Sheena Tupper
Yeah, of course, I’m super excited. I guess the why we connected was through your friend, Cross, and I’m so happy that you guys could come to our community and have that conversation. As for myself, I guess, yeah, like you said, I’ve been working at Cenovus for, yeah, 14 years. And why I got into the industry was when you’re in Lloydminster, like oil and gas is, this is what you do.

Sheena Tupper
I think it’s like when you’re born, it’s like put into your bloodstream, perhaps. I don’t know. But anyways, yeah, I started at a young age and throughout my career, I had lots of different opportunities and I guess meeting with tons of different people. And now I’m an assistant to two senior managers. It’s been a whirlwind.

Sheena Tupper
There’s lots of ups and downs, especially when oil crashes. We go through all of that. The main thing that keeps me going, to be honest, some days are definitely hard and stressful, but the people are huge and that’s where I do really good at.

Sam Demma
You mentioned they put oil and gas in your bloodstream. Did you know from a young age that you were going to work in oil and gas or what did you have envisioned for your future?

Sheena Tupper
Well, honestly, when I started, I didn’t even know. Like, my spouse’s dad worked at Husky Energy, like what Cenovus used to be. And I didn’t even know, like, he was like, “Oh yeah, he checks wells.” I’m like, “What’s that?” Like I didn’t know because my family, they weren’t in oil and gas. And then, yeah, I had a job interview, and I went downstairs, and they told me about like all these—this is where like the gas is and the oil field and all of this. I’m like, “Oh, okay.” I had no clue.

Sheena Tupper
And like, once you’re in, like, good luck getting out because that’s what Lloyd is. And that’s like the main, yeah, hub of jobs, and it pays well. So it’s hard to, it’s hard to get out, that’s for sure.

Sheena Tupper
Yeah, fair. It was—I was so grateful that we were able to come. Luckily, we escaped and were able to come home. Yeah, well, the community, I think it’s such a good community and like, it’s so nice. So I’m not surprised you didn’t stay, especially with everyone like who you were connected to, right?

Sam Demma
Yeah, no, it was so cool to meet members of the team and work out locally. I can’t remember the name of the gym, but it was such an awesome… Oh, Viking! Shout out to Viking! Yeah. You’re someone who’s a big advocate for mental wellness and mental health and you bring it into your work at Cenovus, which is so important.

Sam Demma
Where did that passion or advocacy for mental health come from for you?

Sheena Tupper
I think I guess growing up, I just felt like I was such an emotional person, like super sensitive and I always had that on the back of my mind, so I felt like it needed a little extra attention. And once I got into working, there were times when I’d be stressed. I knew the right avenues to go, and I wasn’t afraid to reach out. And I feel like the stigma, obviously, is when you’re going through stuff, a lot of people keep it internalized.

Sheena Tupper
I just wanted it to make the new norm, and obviously, it’s helping with time. But I just think it’s super important. And then when I started going to the gym, it just came hand in hand. I initially went—it was probably 12 years ago—I was like, “Oh, I need to lose a little bit of weight. I was feeling a little fluffy.” So yeah, it just came hand in hand.

Sheena Tupper
I was losing all this weight and I was feeling so good. I can’t even describe it, what was going through me, but it just felt so good. I talked to my friends about it and then I was talking to people at work about it and they were noticing just such a change in me, not physically but mentally too. I’m in a position now that I can help the staff and I think it’s a really cool—even though, you know, I’m an assistant and like that’s fun and all; it’s what I have to do—but it’s just like another side that I can do and like help all of our staff and just make it.

Sheena Tupper
You know, we spend so much time at work. It’s so nice to be able to connect and just have that. So I’m trying to do whatever I can to help people.

Sam Demma
That’s awesome. I think you’re in such a cool position where you have the opportunity to provide experiences to other human beings that could use the support and use the celebration and the cool moments that are not always just sitting at the cubicle.

Sheena Tupper
Oh, exactly. And I would have never thought, you know, like luckily we do work for a great company that I never thought that I could ever bring like you from Toronto to come to Lloydminster on the border and do this. I was just like, wow, this is cool. Like we’re so lucky. And like people, you know, were hearing about it at different companies and they were hearing about it at schools, and they’re just like, wow, you guys are so fortunate.

Sam Demma
That’s awesome. And I mean, if it wasn’t for you and the conversations we had, it wouldn’t have happened. And what other things do you have planned or what are you looking forward to or excited about this year?

Sheena Tupper
Oh, jeez.
And I kind of go by the seat of my pants sometimes. I know last year we did a lot of, we had like a nutritionist come in. We actually had Viking come in and do a, just like a little chat about working out and like your mental health.

Sheena Tupper
And then I did chat with them, and I’m hoping to get them in for like a—because now our gym is upgraded downstairs, so that’s nice. So I just wanted them to come in and do like a, where people can do kind of bookings of time slots and then they can do a little bit of a workout and just show them how, like, what they’re doing. Cause I can’t be booked all the time. I think that’d be cool.

Sheena Tupper
And what else? Nothing yet. Like, we recently had someone come in and do a suicide awareness session. And we actually had someone from our construction team, Tammy, who did a chat about her journey. And it was such a huge, huge chat. It took a lot of courage for her to do that, and she just told her story so well. And that was a really good—not awakening—but it was really intense, that topic obviously. They went through all the stats and gas and oil fields and people, so it was pretty deep, but it was a really good conversation, and I think it needed to happen.

Sam Demma
I think there’s so many conversations that need to happen that are a little difficult to have, not only in terms of sharing our personal stories but even conversations with colleagues. And you deal with those types of conversations all the time. How do you approach difficult conversations? Like what are your strategies for that?

Sheena Tupper
I don’t have to—people come to me, so they’re approaching me, and I’m like, okay. It’s a lot to take in for all these people, but I just listen, more or less, and ask them, “How can I help you?” Because half the time, like, you know, you’re not going to see any changes unless you do something about it, but half the time they don’t want that, you know? They’re just talking it through.

Sheena Tupper
And like, say when I talk to Fred, I’ll be like, “Hey, I don’t want you to do anything with this topic that I’m going to bring up, but I just—I need you to hear me out. I might be bawling my eyes out, but I just need someone to bounce this off of and have this conversation and just to see like kind of where I stand or where—you know, am I in the wrong? Or help me out.” So he’s like, “Yeah, no, that’s all good.”

Sheena Tupper
Because I had someone in the past that I wanted that to happen to, and he ended up taking it way above, and I didn’t want that. I wasn’t in that state of mind that it needed to escalate. So yeah, I kind of lost a little bit of trust in that. So right out of the get-go, I say like, “Hey, this is what I just want,” you know? Because he was just like, oh my gosh, like he couldn’t handle what I brought to him. It was just something minor, but yeah, it was kind of crappy because then I ended up having to take some time off.

Sam Demma
Hard to say. I think it’s cool that you now share your expectations at the forefront. “Okay, I just want you to listen to this. It’s nothing to escalate. It’s just I need an ear right now.”

Sheena Tupper
Yes, absolutely. I had a conversation with a friend named Chris, who was also like a mentor to me. And I was very emotional. I just had 30 presentations canceled after COVID hit, and I called him on my phone, and I was bawling my eyes out. And he just spent 40 minutes listening. He didn’t say nothing. Like you said, he just listened. And I got off the phone call like, this guy just solved all my problems. And he didn’t even say anything the whole time.

Sam Demma
Yeah, sometimes. Yeah, I thought like, you know, when someone comes and asks me for help now, like you said, I’ll ask them, “Hey, are you looking for help brainstorming a solution, or do you just want me to be here with you?” And I think you’re right. Like most of the time, people would just say, “Yeah, I just—I just want you to be here.” Someone is willing to listen.

Sheena Tupper
And it’s nice to have that—like share kind of similar stories too. So they make that like—I have a friend that was going through that, and she just—I’m like, “I get it. I, you know, I have ups and downs too.”

Sheena Tupper
And yeah, do what you can. And then on the days that you think that is a struggle…you know, tomorrow’s a new day. Brush it off, move on.

Sam Demma
This has been such a lovely conversation about well-being, positive habits, and supporting colleagues. Thank you, Sheena, for being so open and honest. Keep doing the good work!

Sheena Tupper
Thanks so much, Sam!

Join the Educator Network & Connect with Sheena Tupper

The High Performing Educator Podcast was brought to life during the outbreak of COVID-19 to provide you with inspirational stories and practical advice from your colleagues in education.  By tuning in, you will hear the stories and ideas of the world’s brightest and most ambitious educators.  You can expect interviews with Principals, Teachers, Guidance Counsellors, National Student Association, Directors and anybody that works with youth. You can find and listen to all the episodes for free here.