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Kevin Baker — Executive Dean, Faculty of Business at Durham College

Kevin Baker — Executive Dean, Faculty of Business at Durham College
About Kevin Baker

Kevin Baker (@deankevinbaker) has been a senior administrator in the Canadian publicly assisted post-secondary education system for more than 25 years. He joined Durham College in April 2011 and assumed his current role as Executive Dean of the Faculty of Business in October 2018.

Before joining Durham College, Kevin was a campus administrator, general counsel, and vice president at College of the North Atlantic (CNA) in Newfoundland and Labrador. He has also taught for over 25 years in the Newfoundland and Labrador and Ontario college and university systems.

Kevin has a Bachelor of Arts and Master of Arts (Sociology) from York University, a Juris Doctor from Osgoode Hall Law School in Toronto, Ontario, and a Doctorate in Higher Education Leadership from Aspen University, Colorado. His doctoral thesis and continuing research examine employees’ innovative predispositions and organizational innovation climates.

Kevin is the father of three adult children and a grandparent of two. Kevin lives in Bowmanville with his partner, Kellie. He is active locally and serves on several local, provincial, and national boards.

Connect with Kevin: Email | Instagram | Linkedin | Twitter | Facebook

Listen Now

Listen to the episode now on Apple Podcasts, Spotify, or on your favourite podcast platform.

Resources Mentioned

Durham College – Faculty of Business

College of the North Atlantic (CNA)

York University – Department of Sociology

Osgoode Hall Law School

Aspen University – Doctor of Education in Leadership and Learning – Higher Education Leadership (Ed.D.)

YMCA Canada

The Transcript

**Please note that all of our transcriptions come from rev.com and are 80% accurate. We’re grateful for the robots that make this possible and realize that it’s not a perfect process.

Sam Demma
Today’s special guest on the High Performing Educator podcast is my good friend Kevin Baker. Kevin has been a senior administrator in the Canadian publicly assisted post-secondary education system for more than 25 years. He joined Durham College in April of 2011 and assumed his current role as Executive Dean of the Faculty of Business in October of 2018. Before joining Durham College, Kevin was a campus administrator, general counsel, and vice president at the College of North Atlantic CNA in Newfoundland and Labrador. He has also taught for over 25 years in the Newfoundland and Labrador and Ontario College and University systems. Kevin holds a Bachelor of Arts and Master of Arts in Sociology from York University, a Juris Doctor from Osgoode Hall Law School in Toronto, Ontario, and a doctorate in higher education of leadership from Aspen University, Colorado. His doctoral thesis and continuing research examine employees’ innovative predispositions and organizational innovation climates. Kevin is the father of three adult children and a grandparent of two. He lives in Bowmanville with his partner, Kellie. He is active locally and serves on several local, provincial, and national boards. I hope you enjoyed this conversation with Kevin as much as I enjoyed recording it, and I will see you on the other side. Welcome back to another episode of the High Performing Educator Podcast. This is your host and speaker, Sam Demma. Today we are joined by a very special guest, Kevin Baker. We crossed paths, I want to say, six months ago now. Kevin, thank you so much for coming on the show here today.

Kevin Baker
Well, thank you for having me. I’m a big fan, so it’s quite an honor to be here.

Sam Demma
We’re here now, but you have lived in many different places. What context would the listener or person tuning in need to understand from your childhood to create a better picture of who you are today?

Kevin Baker
Okay, yes, I’ve traveled a lot. I feel sometimes like I’m a military brat, even though my parents weren’t in the military. So, a bit of a long story, I’ll try and be succinct. My parents and my grandparents were migrant farmers, essentially. So, my family comes from come from rural New Brunswick, very close to the Quebec border, and they were farmers. Back in those days, families often would farm in the summer, and then in the winter, they would migrate to the cities to get other kinds of work to have an income over the winter. Then in the spring, they would go back to their farms and farm again for the summer. It was an ongoing cycle. That was my early life where every winter, my family would come up here and then go back to the East Coast. I don’t remember exactly when, but I want to say when I was probably about seven or eight, that stopped and basically the traveling and sort of the East Coast was it. So I spent most of my childhood there. My father lived in Ontario throughout that time, and so I would often come up in the summer for visits or things like that, but essentially I consider myself an East Coast kid. And then when I was about 16, I decided that I wanted to move to Ontario, to Toronto specifically, to find fame and fortune. roughly about 19 years. I did a bunch of different things. I was a kid when I moved here. I was 16 and I did a bunch of odd and crazy jobs and just tried to survive. Then eventually found my way into university much later. I was a Jane Finch guy. I moved there when I was 16 and I stayed in that general area until I moved away 19 years later. Then I moved to Newfoundland where my wife is from. I lived there for 11 years and then moved back to Durham Region where I live now. 12 years. So, kind of half of my life maybe or close to it in the East Coast and half of my life in Ontario. Sort of mostly the West End of Toronto and then the last 12 years here in Durham,

Sam Demma
You’ve spent a lot of time working in the education system throughout your life. Right. But your own journey into the education system is a little different. You know, you said you kind of stumbled into it at some point when you moved here. Tell me a little bit more about your experiences as a student and how you found university.

Kevin Baker
Right.

Kevin Baker
So, it is truly an orthodox path, I’ll say. You know, I did not like school when I was a kid.

Sam Demma
How come? Like, what about school was not catered to your style of learning or experiences?

Kevin Baker
So, I won’t – I certainly won’t get into all of it now, but I think in my area where I was growing up, education wasn’t really valued, especially for men or boys. So we were largely seen as laborers and as soon as you were strong enough to contribute, you were kind of not expected, I guess, but it was socially acceptable to just think about getting your license, driving, having a job and education didn’t matter. And so there was that part of it. And then I think, you know, I just, so there’s a group of educators who feel that school systems are largely not designed for boys and that they’re very disciplinary and they kind of stop out the creative mindsets that we net sort of, I don’t know if I believe in natural, but they’ll argue that sort of our predisposition is to be busy and active and classrooms make you sit in a chair and be very routinized and all those things. Whether it’s a gendered thing or a learned thing, I don’t want to get into that debate, but I will say that certainly my predisposition is one that is a little bit restless and wanting to constantly be a bit scattered and all that. So the notion, I think, just cumulatively of sitting in a chair day in and day out and doing mind-numbing exercises, you know, and rote memorization, all those things were probably just not my strength.

Sam Demma
Yep.

Kevin Baker
Yep. So there’s that piece. And then, yeah, and then I think just as I hit my teenage years I was really just troubled. I was a bit of a hard case, I think, to use an East Coast expression and increasingly didn’t like authority. And I just really didn’t, yeah, I just wasn’t really into it. I loved the social aspects of school. I had lots of friends and all that, but I just, yeah, it was just painful to go. And so I left when I was in grade 10. And, yeah, and so that was, so I would have been 15 years old and the rule back then was if you could get a job and bring a proof of employment, you could leave when you turn 15 years old. Can you imagine that today?

Sam Demma
Oh, wow.

Kevin Baker
Right? So that’s what I did. I got someone to give me a letter offering me a job and I walked into the school on my 15th birthday and said, I’m done. And I went out and got a job.

Sam Demma
What brought you back? So many years later. Your masters?

Kevin Baker
Yeah. So 12 years later, so a person who’s incredibly influential in my entire life, she’s passed away a few years back, but I referred her as my sister. She’s technically my aunt but we were raised together. She’s the same age as I am and so for me she was always my sister but she had gone through and done everything properly. She finished high school, went to university, got advanced degrees, got a teaching degree and she became a psychologist. Anyway, I used to stop in and visit her a lot when I was traveling past my home. She was always encouraging me to go back to school. At some point, I was really not happy with the work I was doing and I thought, maybe I will look into it. And just by fluke, I found what at the time was referred to as a bridging program at York University and I took it and I loved it. I loved it. It was a humanities course, something that I didn’t even know what that meant. But I took it. We read a bunch of books and I learned how to write essays and I loved it. I just loved everything about it. My classmates were a laugh. We had great, you know, it was great socializing with people in the exact same situation as me. And the teachers were amazing. The professors who were teaching the course, they were obviously, of course, I didn’t appreciate it at the time, but their whole lives were dedicated to helping people just like me. So I took the course, I loved it, and then I registered. The way it worked is if you got a B plus in the course, you could register that you were admitted into York University without your high school. So I got a B plus or an A or whatever, and I immediately ran to the registrar’s office and applied and started that. So that course would have ended in April and I started full-time in May. I absolutely never looked back. It was an absolutely amazing opportunity and unlike my younger life experience, I just fell in love with it. I don’t think there was a course I took that I just didn’t think it was just amazing.

Sam Demma
Do you think it has something to do with the flexibility of choice?

Kevin Baker
Yeah, 100%. So, when you start university, you have to pick a major. And I didn’t know what I wanted to do, but I knew my sister was a psychologist and I thought well you know we were raised together I’m pretty sure psychology would be cool and I took it and I didn’t really like it that much so but just by fluke I also was taking concurrently a sociology course and it was a sociology of And I absolutely loved it. You know, it’s all the youth gangs and all the classic sort of deviant stuff and sort of quasi criminology. And I knew instantly, I was like, oh, man, that’s it. If you can get paid to learn this stuff and do this stuff for a living, I’m set. So, so I stayed with that and kind of got to meet some really cool faculty in that sort of criminology space and yeah, never left it, just embraced it. And I did take more psychology courses later, but yeah, it definitely wasn’t my kind of learning style. It was much more, you know, there’s so many students in psychology that they sort of mass produced, so a lot of chance to have a bit of fun learning and more writing than tests. And I’m definitely better at the writing side than I am at the test side of things.

Sam Demma
So, yeah. Well, I guess at some point you fell in love with school and education so much that you decided to go and do a doctorate.

Kevin Baker
Yes, well, that came much, well, it was a double attempt Sam. Okay. So I started my doctorate right after I finished my undergrad. So I finished my undergrad in, do we use dates in these where we disclose how old we really are?

Sam Demma
You can if you’d like to.

Kevin Baker
Okay.

Kevin Baker
So I started my doctorate in 1996 and I did it for three years. And at that time I met my wife and by the time 1999 rolls around we’re having our second child. And I’m thinking that this is no way to provide for a family. And I was kind of really just tired. And I won’t say disillusioned. There were some other things happening in my life at that time but I was really just kind of done with school at the time and well I’ll just you know I’m not ashamed of it so that year the same year and it’s it’s interesting how life happens but my sister was murdered one of my sisters not the one I was referring to earlier, but my younger sister was murdered here in Toronto and my father was dying of cancer. While I wasn’t that close to my father, I think just all those life things happening all at the same time just kind of, I think, hit me more than I realized psychologically or emotionally or whatever. I was just exhausted. I was just, I was just, I needed to change. And conveniently, my wife didn’t like it here. She was from Newfoundland. She didn’t like Ontario, really. And so we made the decision to go back to Newfoundland. And I say back, she went back. I went there for the first time to live. And yeah, and then life happened and it was great. But I was out of the PhD program at that time. And then I restarted my doctorate. And then, so really, I did most of it during COVID. Right. Yeah, so, so that was a, actually an amazing experience. second chance to do it and I really enjoyed the second chance way more than I would have enjoyed the wrapping up the first time through. I did regret it, like, you know, in hindsight, I wish I would have just stuck it out. But having done it later, it was a much better experience. I was ready for it. I knew what to expect and it was such a good experience.

Sam Demma
I was recently reading a autobiography or a biography of Muhammad Ali and it talks about his journey into boxing and how he came from a pretty underprivileged family growing up in terms of their financial abilities and they were able to purchase Muhammad a bike and it was like his most prized possession and he would ride it everywhere and one day he wrote it to a Local shop and left it outside as he went inside to talk to some people and he came out and the bike was gone And he was so upset and and he started walking around and trying to find it and stumbled in front of a boxing gym and Walked inside and made friends with one of the trainers and the trainer asked him. You’re pretty tall for your age how old are you and would you ever consider boxing? And the author went on to explain that Muhammad Ali’s journey into boxing was like equal, it was of equal, it was equal amount chance but also choice. And I think it reminded me of your journey into education. Like you know, there’s the chance encounters that inspire you to go back to school, but then it was your choice to finish it or follow up and I’m just curious the Sister of yours who you consider or is technically your aunt, but you consider a sister It sounds like she was very encouraging What else did she do for you that had a significant impact and inspired you to keep pursuing the journey? Um, good question. But before I answer it, I want to say that I’m, I don’t know what to think of someone comparing me and Muhammad Ali.

Kevin Baker
That’s the one and only time that will ever happen in my life, I assure you. So, I’m still caught on that. So what did my sister do? So, you know, I don’t know. I mean, I think that, I think that what she did was she was the rock of our family. So, you know, like a lot of families will have like a matriarch or that person who just keeps everyone together. So my family, I mean, and it’s funny, you talked about Muhammad and his roots. That farm that I talked about, we didn’t have running water. We carried our water from outside and brought it in the house. We were not wealthy. I wanted a pair of white tube socks with a yellow and green stripe on them. You couldn’t get those at your local cheap store, dollar store type. We didn’t have Walmart, but the equivalent. So you had to order them from like the Sears catalog and my family couldn’t afford to buy me a pair of those socks that matched my teen colors. Like we had no money. So, you know, she somehow managed to persist to university and did exceptionally well. Really enjoyed the experience too, but just did really well. But I think she, so connecting back the dots, sorry, connecting back the dots to my family and poverty and growing up in that environment, I think we all left. Like, no, kids don’t wanna stay when it’s like that, you know, they want the excitement of not living on a farm.

Kevin Baker
Yeah.

Kevin Baker
Anyway, and so we all were gone, like all my siblings, none of them stayed except her. But she always kept us together, like, you know, virtually and, you know, every now and again, we would get together for, you know, a vacation or whatever. But she was the one constant. So we’d always go back to visit her. We may not all go at the same time, but she was the glue. And so I think, honestly, what did she do? I think when you live the life I lived pre-university, I think it’s easy to be down on yourself. You might not express it or manifest that way, but I think at the end of the day you don’t really believe in yourself. Like you believe

Kevin Baker
that you’re you know that you’re undeserving or that you’re you’re ashamed of what you’ve done. You’ve made bad life decisions. You’re a high school dropout and you’re just surviving, right? But she never stopped loving me. Yeah, I think that you know, I think that’s something that sometimes I think people like that in that situation just need that and So I think that’s I mean other than that she was she never really nagged me or she never really did anything profound that you know, I could put my finger on and say, you know, this is how she like she never she never micromanaged my education or questioned my choices about my discipline or what I was doing. She just really just was always there if I ever wanted to just shoot the. Do we beep out those bad words?

Sam Demma
We can.

Kevin Baker
But yeah, she was just a wonderful human being. She, her last few years of her life, she worked as a psychologist supporting elders who had survived the residential schools. Oh, wow. And so, you know, I mean, I remember at her funeral, just how all those people, these are survivors of some of the most traumatic life experiences you can imagine. And they were there, every single one of them, just paying their respects like you would never believe, right? Because this is the kind of person she was. So, so honestly for me the same like you know different experiences obviously I’m not a residential survivor but but she just she just had that ability to profoundly encourage people to you know, find strength and yeah, so that’s what I would say about her.

Sam Demma
I think we find individuals like that outside of classrooms, sometimes inside classrooms, and we never know when they’re going to walk into our lives and can’t estimate the impact they’ll have. You just have no idea. Have you reflected on any people like that you’ve met through your education? Like professors or teachers and who comes to mind and what do you think those individuals did for you that had a significant impact?

Kevin Baker
Absolutely. And in fact, I was just talking about this with a friend two days ago about a little project I’ve been contemplating for a long time. And there’s an old expression, I don’t know the exact wording, but it more or less goes, I stand on the shoulders of giants, therefore I can see, or I’m not sure exactly how that expression goes, but that’s the gist of it. And I was talking about that, and I started this little project a while back, and then I just kind of got away from it, but I’m thinking about re-resurrecting it. And I started writing notes to people like my sister, who had such an impact on me. And many of them were faculty. So, you know, there are a couple of folks at York, while I was telling the story, Rabbi Leo Davids, who was the chair of the department when I first started my education, really just met me, didn’t know me from anyone, and immediately embraced me and was just so friendly and supportive and encouraging. And he’s the one who introduced me to effectively the faculty member who would have become my mentor, Livi Vizzano. And Livi, you know, is, I mean, students love him because of his approach and his philosophy and everything, but he really is the only reason I’m here today and everything, my intellectual mindset and so on. But more importantly, he was just the person who really took care of me. He really looked out for me. He really was there as a mentor, as an advisor, and he was the supervisor of my master’s thesis and also was the chair of my PhD committee at the time. But yeah, so him and one of his students who is, was, you know, we’ve sort of drifted off in different paths in our lives and haven’t really talked much over the last maybe 10 or 15 years, but he had a student there named Kevin McCormick, who was a president of one of the Laurentian College or Laurentian University colleges. And Kevin was ahead of me in the PhD program, but he met me when I was an undergrad. And Kevin, honestly, without him, I don’t know what would have happened. He gave me my first job teaching.

Sam Demma
Wow.

Kevin Baker
He graduated before me and went up to Georgian, brought me up there to teach part-time, and he was amazing. And then just some others, like Claudio Duran at York was just another professor who, I loved him. He was like a father figure to me. He just, he really, yeah, just an amazing educator and taught me so much. And just, there were, I mean, honestly, everyone. I went to law school and, you know, there was a professor there, Mary Jane Mossman, who, you know, just, I don’t know, like these people, it’s like they have this ability to see through the baggage and the rough exterior. I was a very unpolished, I still am, but then I was a considerably unpolished individual. And the fact that they could see something in me and see some potential, even when I couldn’t see it myself, is I think an incredible talent. I don’t know how they do it, but they’re pretty consistently good at it. And it wasn’t just me. I got to witness it often. So anyway, and I’ve written a number of professors over the years, some who weren’t that impactful, but I’ve written them letters or emails that said, hey, you probably don’t even remember me, but I wanna tell you about this one time when you said something to me that just completely blew my mind and changed the whole course of everything that happened after that. And I find that just incredible, right? And they had no idea and probably didn’t think anything of what they were saying to me or doing, but it had such an impact that… I’ll give you an example. There was a guy who was a visiting professor from somewhere in the States, or maybe even Europe, And he was teaching a humanities course and it was pretty heavy humanities course on the Holocaust. And anyway, I was totally into it. I, well, it was pretty heavy stuff, but I really, really appreciated what we were learning. I was, you know, I was pretty ignorant about everything that happened. I mean, everyone knows the generalities, but we were deep into the details. Anyway, he had written a book about it and I’d asked him to sign the book. I just bought a copy and I said, yeah, you’re an author, I want you to sign the book. So, he signed the book for me and he wrote to Kevin, the most curious student I’ve ever met or something like that. And I didn’t know what to think of it at first, but after time I got to appreciate that was actually him complimenting me quite a bit. And yeah, anyway, so, you know, things like that, but.

Sam Demma
Where do you think your curiosity comes from and your interest in getting to know people? Because I mean, we had lunch and I noticed that every person we walked by you knew something about?

Kevin Baker
I honestly don’t know. So curiosity, I don’t know. I think that to some extent, curiosity is maybe a bit innate. I just think some people are more curious than others. I don’t think it’s a good or bad thing. It’s just a different approach or maybe, I don’t know.

Kevin Baker
Yeah, I’ve never really thought about that, Sam.

Kevin Baker
I mean, I think we can foster curiosity. I think it’s educators. Yep. You know, we need to do more of that. And so I think that it can be learned. Maybe I did learn it sort of passively through my upbringing and through other people I’ve met over the years, but I’m absolutely very curious. I mean even before I was going to school, I loved like trivia and games like that. It’s just something I always just love that stuff. So I honestly can’t answer where it came from. That’s fair. Yeah. Yeah.

Sam Demma
You mentioned earlier that the educators that had an impact in your life saw something in you and could see past the baggage. And I once saw a post on social media somewhere that said, imagine if tomorrow morning we woke up and the only thing people could see was each other’s souls. And it’s like there was no face and there was no colors and there was no nothing. How would things be different? And maybe it’s their abilities to just see people’s souls or like look past the human flesh, you know, like, I don’t know. But I’m always trying to provide the listener with like some sort of idea on how they can have a similar impact on the students that they serve. And from what you’ve shared so far, it sounds like giving of your time is a big one. It sounds like providing belief, like placing your belief in other people, even when they don’t see them themselves is a big one. How else do you think educators can build that relationship with their students?

Kevin Baker
Yeah, so I think that when I look at maybe how they approach things, and I see it often in faculty I work with now, and certainly the good ones. I would say that they refuse to be superficial about people. They tend to be, and maybe even a bit, Pollyannish. The great debate in psychology is always whether we’re born good or evil. I think educators generally have this predisposition that people have good potential. Everyone has great potential to be good and contribute. It’s their social responsibility, if not divine task, to find that good in people and to bring it out of them. hokey but I think that the educators that I’ve met over my life who are profoundly passionate about education and it’s not just a job, it’s really what they’re trying to do. They’re really trying to untap that potential in people. I think that’s just the key really. Then it’s not work, right? It’s just a challenge.

Kevin Baker
You know, they’re mining, right?

Kevin Baker
They’re mining for gold and they’re motivated by, you know, nothing, nothing gives me greater excitement than to see someone get it, right? And to do something with it.

Sam Demma
Is that what keeps you going now?

Kevin Baker
100%.

Sam Demma
As opposed to going down a different adventure?

Kevin Baker
Yeah, I mean, I was a practicing lawyer. I could have easily stayed doing that. And I’ve always, from my own personal experience, frankly, and then just waking up every morning since I’ve been doing this, I eased into education sort of after the teaching and then I practiced and then I came back to education, but not really as an educator initially. But so during that transition period, I was drawn back to the education side of things instead of the administrative side, mostly because I really do get great personal pleasure out of seeing growth in people, right? And seeing them, I jokingly refer to it as corrupting minds, right? Corrupting young minds. So, and that comes from my sort of, my philosophy around my intellectual area. But the idea is that, you know, I challenge students to think about things they take for granted, and to rethink them, and to think critically about everything, you know, whether it’s the American dream, or whether it’s around our belief that, you know, if you work hard enough, you will become a millionaire or whatever. We deconstruct all these sort of beliefs. When I teach or even when I’m administrating, but I’m working with students who are learning things, nothing, like my favorite day of the year is convocation. on the stage or I’m giving out diplomas if it’s my direct students and I’m just sitting there appreciating how much impact whatever it is program they finished successfully, how much it meant to them, the emotion, just the raw emotion of whoo I did it, I accomplished something, I didn’t even know if I could and I’m just sitting there beaming because I got to be a part of that. You know, and a small part for sure, but it’s such an amazing feeling. It’s addictive. It’s like, I don’t know, it’s like a drug or something.

Sam Demma
You mentioned that feeling an educator gets when one of their past students earlier like writes a letter to them and how you’ve written letters to a lot of educators in your life. For the educators who are just getting started and maybe don’t have those letters yet, what would you tell them in terms of encouragement or a letter you would give them verbally right now on this call?

Kevin Baker
Wow, so I would say to them, they’ll come, right? Don’t worry about the letters, they will come. And sometimes they won’t come, but you will have a feeling. None of this happens with just one individual. Individuals obviously have profound impact and we can actually have more negative impact potentially than positive individually. But collectively, we’re part of a machine that works to help improve people’s lives, and we can all contribute to that experience positively for sure. And so, you know, whether the letter comes or not is not really that important, but we have to assume every interaction we have with the student is a potential opportunity to help that student and give them a better experience. And, you know, we never know how that will be. And we may not know whether the student’s even grateful, but we can’t, I don’t think we’re looking for that kind of instant gratification or that immediate feedback. I think it’s seeing people later in their lives and you go, oh, yeah, you’re doing so well. And I have some students I keep in touch with and you just see them you see them advance in their careers they they do everything you know you can just clearly see that it worked you know their lives are better and different than they would have been otherwise and you’re just proud of that so that’s motivation enough. I’ve had students who’ve had incredible success, not because of anything I’ve done, I just people I knew over the years. And it’s such a rush to know, you see them on TV or you see them in the news and you’re like, oh man, that was one of my students and you’re just thrilled for them, right? So, I don’t know.

Kevin Baker
Yeah, I don’t think it’s always,

Kevin Baker
I mean, the letters can be moving if you get a letter. Yeah, it’s not a big deal, but I taught a course at Trent University that was very unorthodox in the approach. It was a bit of an experiment. I was just trying to do something very innovative and try and see how students liked it. And this guy wrote me, I don’t know, three or four years later saying, hey, I’m a teacher now and I’m using the gamification approach that I had adopted in this course. He’s like, I’m using it in my teaching now and the students love it.

Sam Demma
That’s so cool.

Kevin Baker
You know, you just had no idea he liked it even. At the time, it was just something I was playing with and trying to make my course more interesting and didn’t know how it really affected anyone. But here I am getting an email from this guy just randomly saying, hey, I liked it so much I’m using it now myself.

Sam Demma
Wow, that’s awesome.

Sam Demma
And you’re like, cool, right? Yeah, I guess you just, you show up and do the work and like you said, make the assumption that it’s making a difference and that is enough to continue to show up. And oftentimes the work you’re doing is not even seen, like planning the lesson for the next day, the night before, a couple hours, or working on the next assignment. And that all happens when you’re not sitting sometimes right in front of the students as well. I recently did a speech for early childhood educators with the YMCA in Brantford, in Hamilton area. And I shared this little story with them that really resonated. And it was an experience I had when I was in medicine out of Alberta. And it was early morning, it was the middle of winter, and I walked out to this rental car to go to a convention center. And there was this guy with a leaf blower. And I was like, what the heck is this guy doing in the middle of the winter with a leaf blower, you know? And then I see him and he’s blowing the snow off of all the cars in the parking lot. And it was like 7 in the morning, 6.30 in the morning. And I just couldn’t stop thinking about the fact that all the people who are going to drive those vehicles in the next couple of hours were sleeping comfortably inside the hotel and would have no idea that this gentleman walked the parking lot for two hours and blew all the snow off everyone’s vehicles. And it just made me think of education and how, like, if you’re an educator listening to this, that is you, like you are making a difference even if the people that you’re impacting don’t realize it. And if you don’t get that thank you handshake because, you know, at the hotel, those people were still sleeping. But if there is an educator listening to this, Kevin, and they want to just reach out to you and ask a question, what would be the best way for them to get in touch with you?

Kevin Baker
Well, honestly, I would encourage them to just email me probably, it’s probably the easiest. And I don’t know how you put that out there. Do you want me to just give it like verbally now? So yeah, I’m very responsive to emails and typically will respond to people the same day. I am on LinkedIn and if people want to connect with me on LinkedIn, I’m basically, as soon as I know you’re legit, I absolutely will connect with anyone who reached out to me there. So that’s another way to get a hold of me.

Sam Demma
Awesome. Well, this has been a fun, adventurous conversation, and I’m so grateful we sat down and made the time. Thank you for all the work that you do in education and will continue to do. And I hope we cross paths a few more times, whether on the podcast or in person.

Kevin Baker
Absolutely, and Sam, I appreciate you so much. And I’ve enjoyed this, so thank you for having me. And I’ve enjoyed this, so thank you for having me.

Sam Demma
You’re welcome.

Join the Educator Network & Connect with Kevin Baker

The High Performing Educator Podcast was brought to life during the outbreak of COVID-19 to provide you with inspirational stories and practical advice from your colleagues in education.  By tuning in, you will hear the stories and ideas of the world’s brightest and most ambitious educators.  You can expect interviews with Principals, Teachers, Guidance Counsellors, National Student Association, Directors and anybody that works with youth. You can find and listen to all the episodes for free here.

Katherine Luellen – Executive Dean, Enrollment Management, Interlochen Center for the Arts

Katherine Luellen - Executive Dean, Enrollment Management, Interlochen Center for the Arts
About Katherine Luellen

A Chicago native, Katherine Drago Luellen (@kidrago329) has previously served as Director of Admissions at Boston University School of Music, Director of Recruitment & Enrollment for Carnegie Mellon University School of Music, Assistant Dean of Admission & Student Services for Longy School of Music of Bard College, and Assistant Director of Admission/Music Admission Coordinator for University of Puget Sound.

Ms. Drago has spent over 10 years performing professionally in opera, concert, and musical theater appearing with the Santa Fe Opera, Pittsburgh Opera, Chicago Opera Theater, Broadway National Tour of The Phantom of the Opera, and many more. She was most recently seen in the title role of Tobias Picker’s Therese Raquin with Microscopic Opera in Pittsburgh and Mercedes in Carmen with Bay Chamber Concerts.

Mrs. Luellen has been a guest speaker with the Pacific Northwest Association of College Admission Counselors, Decision Desk U, Music Admission Roundtable, Classical Singer, and Opera America.

Connect with Katherine: Email | Linkedin | Twitter

Listen Now

Listen to the episode now on Apple Podcasts, Spotify, or on your favourite podcast platform.

Resources Mentioned

Interlochen Center for the Arts

Boston University School of Music

Carnegie Mellon University School of Music

Longy School of Music of Bard College

University of Puget Sound

Pacific Northwest Association of College Admission Counselors (PNACAC)

Music Admissions Roundtable

Classical Singer

Opera America

Santa Fe Opera

Pittsburgh Opera

Chicago Opera Theater

Broadway National Tour of The Phantom of the Opera

Tobias Picker’s Therese Raquin

Bay Chamber Concerts

The Transcript

**Please note that all of our transcriptions come from rev.com and are 80% accurate. We’re grateful for the robots that make this possible and realize that it’s not a perfect process.

Sam Demma (00:00):
Welcome back to another episode of the High Performing Educator podcast. This is your host and youth speaker, Sam Demma. Today’s guest is Katherine Luellen. She is the executive Dean enrollment manager at the Interlochen Centre for the Arts. A Chicago native, Katherine has previously served as Director of Admissions at Boston University School of Music, Director of Recruitment & Enrollment for Carnegie Mellon University School of Music, Assistant Dean of Admission & Student Services for Longy School of Music.


Sam Demma (01:05):
Every position she’s been in over the past 10 years, she’s been involved in professionally, you know, setting up opera in concert, in musical theater, appearing on the Santa Fe Opera, Pittsburgh Opera, Chicago Opera, Broadway National Tour of the Phantom of the Opera, and so much more. She is a music fanatic and the heart of her passion is helping young talent reach extraordinary stages and heights. This is an amazing interview. She helps so many young people get into amazing positions for success. I hope you enjoy this as much as I enjoyed recording it. I will see you on the other side. Katie, thank you so much for coming on the High Performing Educator podcast. It is a huge pleasure to have you on the show. Why don’t you start by telling our audience a little bit about yourself and how you got into your work with education?


Katherine Luellen (01:55):
Great. Well, thank you Sam, for having me. I’m delighted to be here. I am the executive Dean of Enrollment Management at the Interlochen Center for the Arts and Interlochen in Michigan. So we are known for a world class summer arts camp that was found in 1928 that serves 3000 students in seven arts areas every summer. We also have our Arts Boarding High School here. We have our College for Creative Arts serving lifelong education and some programming virtually in the Interlochen online space. So I manage recruitment and enrollment for all of the education units at Interlochen and I found myself here quite by accident. And I am an, a recovering opera singer is what I like to say. I was trained in opera and musical theater and had a, a nice run and a wonderful time performing and traveling and being on the stage and


Katherine Luellen (02:55):
At a certain point in time, I took a breath and really wanted to make an impact in a different way. Hmm. And I wasn’t sure what that way was. But I thought about what skills I had and what experiences I had and through my education, actually, one of the ways I supported my education was working in the admission office at the various colleges and institutions I attended. And that was a way I thought to connect with young people and their families to help talk about what a creative education can do for a young person. So I pivoted, I guess that might be the buzzword of 2020 to enrollment. And I worked at a small liberal arts college on the west coast. I’ve worked at a large research institution. I’ve worked at a small boutique conservatory, all usually within the arts realm. And so when Interlochen called me, I thought, well, this is interesting because this isn’t just college. This is, this is really little ones, right? Third grade, this is grownups. This is really fostering that lifelong support of the arts and creative energy. So it’s been a really cool ride and a really nice fit for me.


Sam Demma (04:11):
Tell me more about that moment, where you took a new breath and decided you wanted to make an impact, where exactly were you at that point in your career and what really prompted you to make that decision?


Katherine Luellen (04:22):
Oh my gosh, it was crazy. I was sitting in my apartment in New York. I had about a year’s worth of work scheduled ahead of me. I was in the finals of a major international opera competition and I didn’t feel like I was making any of my own artistic decisions. Mm. I was on stage watching a human with Dick monitoring the music I was dressed as, you know, indicated by the costume designer. I was, you know, told where to go by the director. And so that’s not always the case. Right. Mm-hmm , these, these artistic experiences are much more collaborative than what I just outlined. But for me, I felt like I just, you know, you can’t see the odd there’s that fourth wall. And I wanted to have a deeper connection with the arts and with young people to create a generation that would collaborate differently on stage, that would be, that would push the arts to new audiences.


Katherine Luellen (05:22):
And I think we’re seeing that. But it felt like my role wasn’t correct in that journey yet at that moment that it wasn’t maybe all facets of my brain, weren’t firing cause of what I was being given. And so I, I jumped off a moving train and onto another train that was cool and fun. And and I learned really like in the fire, you know, I actually remember my first admission job and calling my father who’s a finance person. And I literally said to him, dad, I, I have so many Excel questions. I just I’m, I’m just drowning Excel questions. Cause I’ve been an artist for 10 years. And so here is this just sort of skill I’m that I, I need to catch up on. I need to catch up on databases, I’m Excel. And but it was fun and your enrollment is inherently creative. It’s about communicating. It’s about being intuitive and the connections you’re making. And and I talk about the arts every day. And so I’m very, very lucky.


Sam Demma (06:35):
The process you outlined about jumping a, off a moving train and onto another one in the fire is what education is like right now. It feels like everyone was jumping off a moving train going in one direction and we’re going a totally opposite direction with the challenges we’re currently faced with. Can you speak a little bit to the challenges that you guys are facing? Some maybe that you’ve overcome and some that you’re still dealing with?


Katherine Luellen (06:59):
Now for sure. So just to, I guess, outline this pandemic season of education for interlock and in the springtime we transitioned our 93rd summer season to a fully virtual experience interlock and online. If we took 98 programs for grades three through 12 and distilled them into 13 programs that were three weeks long in a virtual platform and it was wildly successful, we had almost 1500 students. And we really leaned on our alumni across the world in industry seminars to offer students experiences, to talk and engage and feel inspired with professionals that they wouldn’t be able to access otherwise that only interlocking could give them. And so, you know, that paired with the foundational training in all of our arts areas was really something that was special about our program. We even sent everyone a camp in a box, everybody got a shirt and a lanyard and an ID card and camp fire like activity for and friendship bracelets.


Katherine Luellen (08:10):
And, you know, we wanted students to feel engaged in the community and our virtual cabins and that social connection was something that was really successful and has actually still continued even to now there’s a core group of hardcore virtual cabins from rock and online that are still going. So we learned a lot from that experience and we had our interlock and arts academy, high school students went home in March a little early for spring break, packed up and we had hoped, of course they’d come back, but they weren’t able to, but we were very lucky this fall to be able to welcome almost 500 students to our campus for live instruction. Nice. So we’ve created kind of a contained community as we are calling it, cuz faculty and staff are coming and going, but we’ve partnered with the broad Institute at MIT for testing and we have significant safety protocols in place and it’s not easy and it hasn’t been for these young people.


Katherine Luellen (09:05):
Mm-Hmm I think that, you know, we, when you think of the silver lining that these people are here, that they’ve persevered, that they’re showing that grit that gosh, we’ve been talking to met in college admission for year. Right. How do you, how do you show the grit show? The perseverance? Well, this proves it. Yeah. You know, I went to boarding school in Northern Michigan in a pandemic because I knew I wanted to create art and I knew I wanted to be amongst a, a community of likeminded people and it, you know, by golly the pandemic wasn’t gonna stop me. And so that’s the kind of students we have here. And they’re, they’re joyfully working and that’s what we like to say here and, and creating that art. But it’s not easy. Staying six feet apart wearing a mask is not easy for a grownup let alone a teenager.


Katherine Luellen (09:52):
So every day we like to say is day one in our fighting COVID 19. And we’ve learned, you know, just a ton about safety. basically in health and we’ve leaned on professionals in our community. Of course. We also have 50 students international who are learning virtually with us who are not able to get to our campus. So we’ve created, created a hybrid model. So, you know, when I talk to families, they’ll say, well, it’s like a virtual high school. It’s not, we haven’t created a virtual high school. We are really serving our students and accommodating the conditions that we’re in. That’s a whole different, you know, ball of wax. But yeah, it’s, it’s, it’s an adventure certainly. Not where we thought we would be probably right.


Sam Demma (10:40):
No. So true. I love the camp and a box idea. I thought that was very unique and no wonder it’s a huge success. I’m curious to know if you have any other things like that that have been widely successful so far maybe little insights or ideas that another educator listening might say, wow, this is a great idea. Let me try this. Any come to mind?


Katherine Luellen (11:00):
For sure. I mean, in the summertime our most popular elective course for any student was something called college bootcamp college prep bootcamp. And of course that’s on everyone’s mind. And these students who are looking for colleges right now in a virtual space, it it’s totally different. How higher ed is reacting in the United States and across the world to, you know, finding the right fit or students engaging with them and how that demonstrated interest plays into decision making. This is totally a new landscape. We see lots of institutions thriving and we see some floundering a little bit in it. And so I think students really were hungry to engage with professionals in the college counseling space and utilize some of the excellent pathway curriculum we have for our academy students. But so they could feel a sense of, I don’t wanna say control, but more just calm perhaps mm-hmm about the process. I have a plan, I have some things to think about. I know it’s going to be different, let’s acknowledge what’s different about it and make a plan. And so that was really successful and actually we’ve launched a bootcamp for college audition prep in November nice, which is gonna be really awesome for music and theater students. But I think that just creating that calm for students in a high stress decision making time was really helpful for them.


Sam Demma (12:30):
That’s awesome. That’s really cool. And, and, you know, you talked about moving from opera to education and I wanna touch upon one thing real quick. When you were a student, did you have any teachers in your life or educators in your life that made a profound impact on you? And the reason I’m asking is because there’s a couple that stick out in my mind for my whole experience in school, one being Mike loud foot, my world issue teacher who put me on a totally different path in life. But the reason I’m asking is because I wanna know what it was that your educators in your life did and what their character traits were or what the things they did for you that had a huge impact. So maybe during this time another educator listening might try to adopt those same character traits so they can, you know, impact their students the same way. Does any educator come to mind for you?


Katherine Luellen (13:19):
There? I mean, there are so, so many, I’ll be honest with you that it’s, I think education is, is the I don’t know, I hold it in the highest esteem in terms of what faculty do. And I come from a, a long line of educators. And so I’ve seen both sides of the desk and the classroom experience and really personally, and, and the work and intuition and gut and heart that go into it is really amazing. You know, what’s funny for me and it could just be a personality trait. Mm-Hmm, the, the educators that come to mind for me that were most influential are the ones that really told me the truth. Mm. And especially in the arts, I think that’s, those are hard conversations. Yeah. Sometimes you know but even, I think of like my freshman, sophomore year English teachers in high school, who I attribute to helping me learn to write, which I now do every day as a part of my job.


Katherine Luellen (14:19):
Yeah. And they were really, really honest with me, you know, and it wasn’t a good grade always. And that pushed me to learn and pushed me to try and pushed me to maybe it’s again, taking that breath to say, I didn’t, I didn’t do this well. And why, why didn’t I do this? Well, mm-hmm, like, what, what were the barriers that are keeping me from making that to the next level? And even with the arts, right. It’s having those conversations of taking potential and passion and how do you mold that into the right purpose? Mm. And that doesn’t always mean the Broadway stage or the metropolitan and opera, the schau pair it’s, there are so many ways that can make a difference. So I have one quick line, my voice teacher in grad school always used to say, Katie, you gotta do it again. And you gotta put it in the talent, put it in the talent. And I kind of think about that all the time. Like, come on Kate, put it in the talent. Like, where’s your talent, where’s your, your space that, that helps you make the best decisions succeed the most, you know, put it there. And I dunno, that probably was not very succinct answer.


Sam Demma (15:37):
No, that’s awesome. And I hope everyone can, cuz when you were saying that I was envisioning my soft spot and my sweet spots and where I can put it in the talent. So I hope everyone else takes that to heart and thinks about it personally, or maybe shares it with their class and their students. if you could give advice to your former self, when you just started working in education, what advice would you have given knowing what you know now?


Katherine Luellen (16:04):
Oh my gosh. In education. I think what I know now is that I never have all the information nice. And I think that I, I didn’t always think that way early on. I thought, well, here’s all the information. Here’s everything about this applicant. Here’s everything I know about the finances of this family. If I’m looking at financial aid or about this event or whatever it is, but you never have all information. And so every decision you’re making, you’re making in a, in a space where you’re trying to do the right thing based on the information you have. Mm. Understanding that there’s nimbleness to that there’s flex to that there’s gray area. And especially in the work that I do where talented young people are trying to make the right next choice for them. And financial aid is a part of that and family commitment and family circumstances and all of those things are wildly complicated. I used to joke in college that on April 1st, everyone loses their mind, like all families that were lovely students who, you know, just stay in the course and then the dollars and cents become involved and people lose their minds. Cause it’s personal, it’s complicated and we don’t have all the information. So you just have to kind of listen and give people a space to give you the information they can or are able or willing to in many decision making situations and go from there.


Sam Demma (17:39):
Yeah. That’s awesome. It’s an amazing piece of advice. And not only does it apply to, you know, getting people in through admission, but it also applies to, you know, everyday students. I don’t think we ever have all the information as, as good as we try to get to know somebody. So, you know, try and make as little assumptions as you can and listen twice as much as you speak. You know, one of my teachers told me you have two ears in one mouth, you know, it means you have to listen twice as much as you talk.


Katherine Luellen (18:03):
absolutely. I agree. And you know, it’s funny with these young artists too, they be so hard on themselves counting the number of mistakes they made and a performance or an audition. And I often will tell them you’re never a hundred percent. There’s my dog friends. That’s OK. Life at home. So you know, you’re never in any performance, a hundred percent, you’re, you’re always you’re always fighting something. And so maybe it’s a dog barking, you know? And so you just have to take it with a grain of salt.


Sam Demma (18:38):
Oh, that’s true. Awesome. Katie, if someone wants to reach out, bounce some ideas around, share some good vibes and energy, where can they reach out to you and have those conversations?


Katherine Luellen (18:48):
Oh my gosh, I would love to do the I’m so eager to just be a sounding board and have other sounding board friends out there in the universe who do good work or who seek to do good work. So I’m easy to reach. I’m just katie@interlochen.org. I’m super here for, for everybody who wants to talk our arts or education or opera or musical theater or dogs, you know.


Sam Demma (19:16):
awesome. Katie, thanks so much for coming on the show. It’s been a real pleasure having this conversation with you. And there you have it. Another amazing guest, an amazing interview on the High Performing Educator podcast. As always, if you enjoy these episode, please consider leaving a rating and review so other educators like yourself can find this content and benefit from it. And here’s an exclusive opportunity that I mentioned at the start of the show. If you wanna meet the guest on today’s episode, if you wanna meet any of the guests that we have interviewed, consider going to www.highperformingeducator.com and signing up to join the exclusive network, you’ll have access to networking events throughout 2021 and other special opportunities. And I promise I will not fill your inbox. Talk to you soon. I’ll see you on the next episode.

Join the Educator Network & Connect with Katherine Luellen

The High Performing Educator Podcast was brought to life during the outbreak of COVID-19 to provide you with inspirational stories and practical advice from your colleagues in education.  By tuning in, you will hear the stories and ideas of the world’s brightest and most ambitious educators.  You can expect interviews with Principals, Teachers, Guidance Counsellors, National Student Association, Directors and anybody that works with youth. You can find and listen to all the episodes for free here.